toucanBox Opiniones 

4343
•
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

My * loves Toucan box, I've been a subcriber for quite some time. My eldist used to look forward to receiving their monthly box as well until they became a teenager. Sad to read from an email sent fro... Ver más

Valorada con 5 estrellas sobre 5

Their customer service is spot on and the boxes have been fantastic fun for our five year old. The build activities and accompany magazine are great and we've all loved doing them together as a fam... Ver más

Valorada con 5 estrellas sobre 5

We've had Toucan Box delivered for two years now and my son continues to love the crafts. He regularly asks "do we have a new Toucan Box?" The crafts are age appropriate and creative. I definitely rec... Ver más

Valorada con 5 estrellas sobre 5

These boxes have been exceptional for our 3 and 6 year olds. I've been subscribing for 2 or 3 years and every box is different with nothing repeated for the whole time. They've led the children to go... Ver más

Información sobre la empresa

  1. Artes manuales

Escrito por la empresa

A flexible subscription encouraging crafting, creativity and learning in children aged 3-8


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(4343)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Don't buy 12 month packages

I bought a 12 month package approximately a year ago, last night Toucanbox took £142 from my account without authorisation, for another 12 month package I didn't ask for. I didn't receive any emails or warnings and this has left me financially struggling over the weekend. Buyer beware

31 de mayo de 2024
Opinión espontánea
Logotipo de toucanBox

Respuesta de toucanBox

Hi Buffy,

Thanks for providing us with your feedback. We are a small business trying to survive in these challenging times. Every feedback we receive matters, as they help us better address our customers' needs.

Thanks,
toucanBox

Valorada con 5 estrellas sobre 5

Toucan Boxes are great!

My two daughters have really enjoyed receiving their toucan boxes. They love crafts and the boxes are always really exciting. The materials are good quality and the crafts are imaginative. The magazine is fun and interesting too. I would thoroughly recommend toucan boxes for any child!

28 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great for rainy days and activities together

Really appreciate the activities - daughters love it & especially the excitement of getting through the postbox.
Activities well designed and engaging.
I do think my girls are hitting an age where they’ve outgrown the target age group. (Now 12 and 9).
I’ll likely do the odd one rather than a monthly box would still suit our 9 year old.

Always been easy to reach the team. And no issues with pausing and stopping subscriptions- team have been prompt and friendly with any queries.

27 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great!

Great resources, imaginative, good quality and a lot of fun for my little one....and me!
Customer service is also excellent.

24 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing for kids! …

Always helpful when I accidentally activate my membership. They always respond swiftly and refund straight away. The activities are amazing. I only paused for a while as my children are a little busy with other new experiences at the moment. They are 7 & 9 years of age and soon will love to resume activities from toucan box.

21 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Engaging and Fun!

I have been a customer for the past 4/5 years with two daughters accessing the crafts on offer and we have thoroughly enjoyed it. They are engaging and fun and include everything you could possibly need!

21 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely happy

Nathalia was amazing at giving us help with ordering the Toucan box for our grandson.
Nathalia was polite, friendly, trustworthy and efficient.

8 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great boxes. Great service.

My grandson has loved receiving these. Unfortunately I have had to cancel for the time being as a new baby in the home has led to a backlog of boxes. I am sure that once these have been used, we will be returning for a new subscription. Customer service was great - helpful, understood the issue and didn't try to push me into a firm commitment to restart. Because of this , not only will we be back again, but I can recommend the company to others without any doubts.
Thank you.

17 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful resolving my issue

I had an issue with my account as I had put in the wrong email address, and didn't update my address details. Rafael was so helpful through the WhatsApp group and sending me details of what he can help me with. He was amazing at resolving my issue and changed the address so it would send to my new one. Very efficient and helpful. Very impressed.

15 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My daughter thoroughly enjoyed…

My daughter thoroughly enjoyed receiving her Toucanbox on a monthly basis. Addressed in her name made it more special.
Fantastic arts and crafts to do, something different each month and appropriate to the seasons of special occasions happening that particular month.
My daughter has sadly outgrown receiving these now.
I can’t recommend Toucanbox enough.
Great value for money and their customer is outstanding.
Thank you Toucanbox for the activities you’ve supplied for the last few years!

12 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic creative resource

My daughter told me about ToucanBox when she became a Mum herself and heard raving reviews about it.... which have only borne out in our experience of having a regular box for the past 5 years. I'd thoroughly recommend it to anyone.

6 de mayo de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más