Easy to deal with company. Work was done at specified time and place and at price quoted. Contractor representative used by them however was a little diferent in attitude. Came to my c... Ver más
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Consulta las opiniones de los clientes
Dalene was helpful and understanding when it came to renewing my Tracker subscription. I had it on autorenew but following a change of card, this payment failed. She gave me the option of autorenewing... Ver más
La empresa ha respondido
Fantastic job. The installer phoned and messaged me to let me know what time he would arrive. Friendly and knowledgeable guy. Fitted my new Tracker in under an hour. Left my car spotless. Great servic... Ver más
La empresa ha respondido
I've used Tracker for 20+ years and have always found them very easy to deal with, and today was no exception. It's rare nowadays to get through to an actual person without having to go through seve... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Visit us today for car & vehicle tracking & security systems. We also provide industry leading fleet management solutions.
Información de contacto
6-9 The Square, Stockley Park, UB11 1FW, Uxbridge, Reino Unido
- 0808 509 0909
- customerservice@tracker.co.uk
- tracker.co.uk
4,6
Excelente
2 mil opiniones
Ha contestado el 75% de las opiniones negativas
Suele responder en menos de 1 semana
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Early days
Based on the last person that we spoke to on the phone, she was very helpful. I am still not sure about the whole service. We have had an email from the installers but they have said nothing available in my area and I have to call them to book? Think these reviews are good but they want them too soon.
14 de abril de 2026
Opinión espontánea
Respuesta de Tracker Network UK
Dear Rosnia,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Really efficient service
Really efficient service, I would highly recommend
14 de abril de 2026
Opinión espontánea
Respuesta de Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Not a good experience
If you're looking to install a tracking device on your car then steer clear of this company.
I've had so many false alarms. In particular, every time I've taken the car to continental Europe the system goes mad and sends constant alerts that can't be stopped. The technical support has been dreadful too.
14 de abril de 2026
Opinión espontánea
Respuesta de Tracker Network UK
Dear Customer,
Thank you for taking time to leave a review, we are sorry to hear that you have had multiple false alerts.
In order for us to locate your account, please can you provide us with further information via find reviewer.
Your feedback is important to us and we are keen to understand the reasons for false alerts and help resolve the issue for you.
We are sorry for any inconvenience caused to you.
Kind regards
Tracker Network UK
They know what they are talking about
The person that I spoke to was very knowledgeable and helpful.
13 de abril de 2026
Opinión espontánea
Respuesta de Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Easy to deal with company.
Easy to deal with company.
Work was done at specified time and place and at price quoted.
Contractor representative used by them however was a little diferent in attitude.
Came to my caravan, was very brusk in his manner,
did not like being told where the existing tracker was fitted, just wanted to leave it in place and find a new location on my caravan to suit his ease of fitting new tracker! This would have meant cutting into the wiring loom yet again to find an earth wire.
I had to insist he remove old tracker and place new one in same position.
Whilst he was doing the nessesary operational check and associated paperwork, there was a loud pop inside the caravan, somehow he had managed to turn on the electric hob on my caravan cooker, heating the glass cover plate, which statttered like a car windscreen, glass all over the cooker top!
He did. contact the contractors office who instantly requested that I sorted out the issue and send them the bill as they did not know how to deal with caravan parts and issues regarding repairs.
As of yet I am
13 de abril de 2026
Respuesta de Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
A great customer experience
A great customer experience from transfer of my existing unit through sales advice quality installation on the agreed day.
A few technical issues ensued later within the App but overall the S5 Plus is an excellent product providing me with security and confidence.
13 de abril de 2026
Respuesta de Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Polite and friendly technician.
7 de abril de 2026
Respuesta de Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Never worked to begin with.
Was sold one of these with my car, great I thought - I have a nice car so why not keep it safe ?
Unit completely failed not even halfway through having it, I was expected to pay to replace it - I don't think so. Even when it did "work" it was reporting my car about 3 days behind where it actually was, what an amazing deal for £200 a year!
Now you call me and email me days in a row expecting me to renew, pay for another unit and start this over again ? No thanks.
8 de abril de 2026
Opinión espontánea
Straight forward to deal with
9 de abril de 2026
Opinión espontánea
Respuesta de Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Respuesta de Tracker Network UK
Dear Paul,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Good Tracker renewal experience
Dalene was helpful and understanding when it came to renewing my Tracker subscription. I had it on autorenew but following a change of card, this payment failed. She gave me the option of autorenewing again but I will probably have sold the van by then. Efficient and polite.
7 de abril de 2026
Opinión espontánea
Respuesta de Tracker Network UK
Dear Martyn,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Early contact but long wait
Easy installation of new device at my home. I had many calls from a couple of months before my contract expired but no messages were left. When finally I booked the install there was a wait of several weeks before all was completed.
31 de marzo de 2026
Respuesta de Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Respuesta de Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Fantastic job
Fantastic job. The installer phoned and messaged me to let me know what time he would arrive. Friendly and knowledgeable guy. Fitted my new Tracker in under an hour. Left my car spotless. Great service again from Tracker UK.
6 de abril de 2026
Respuesta de Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Installation on new vehicle
All delivered and installed on time as arranged,Jack who did the installation was a credit to your company very polite and respectful , i would definitely recommend him for all installation work .👍
31 de marzo de 2026
Respuesta de Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Respuesta de Tracker Network UK
Dear Customer,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Great service
A good, efficient service. Rishi was very helpful and proficient.
25 de marzo de 2026
Opinión espontánea
Respuesta de Tracker Network UK
Dear Duncan,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Excellent customer service guided me…
Excellent customer service guided me through procedure all the way very happy
31 de marzo de 2026
Opinión espontánea
Respuesta de Tracker Network UK
Dear Terry,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Quick response
Had a couple of queries about a tracker. Quick response with clear information from Darren.
25 de marzo de 2026
Opinión espontánea
Respuesta de Tracker Network UK
Dear Rita,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
Samantha was helpful
Samantha was helpful , and helped the process of renewing my tracker subscription go smoothly .
24 de marzo de 2026
Opinión espontánea
Respuesta de Tracker Network UK
Dear Mike,
Thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with our services.
Your feedback will be passed to our teams, and we look forward to speaking with you in the future.
Thank you for investing in Tracker to protect your vehicle and for being a valuable customer.
Kind regards
Tracker Network UK
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