Tractor Supply Opiniones 

732
•
TrustScore: 1.5 sobre 5

1,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

The store in Simsbury, CT is well stocked, the prices reasonable and the staff friendly and helpful. The problem is their Android app is simply horrid. I have over $1100 worth of merchandise in my c... Ver más

Valorada con 1 estrellas sobre 5

I love Tractor Supply and their products; however, their website, subscription functionality, and online customer service is absolutely awful. Yesterday morning at 11 am, I called about a duplicated... Ver más

Valorada con 2 estrellas sobre 5

I set up a subscription for horse feed to be ready once a month. Last month everything went great. This month it has been just the opposite. My local store did not have any record of this month's... Ver más

Valorada con 1 estrellas sobre 5

Cannot login most of the time, the website will sometimes let you log in, then if you click on something like the Neighborhood logo, it abruptly logs me out then asks me to log back in? Cannot find ac... Ver más

Información sobre la empresa

Información proporcionada por diversas fuentes externas

Tractor Supply Company is an American retail chain of stores that offers products for home improvement, agriculture, lawn and garden maintenance, and livestock, equine and pet care.


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

732 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,7

Todas las opiniones

(732)

202 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I bought a Husqvarna backpack blower…

I bought a Husqvarna backpack blower today. And Charles was the man that helped me. He showed me where they were and told me all about it and even carried it out to my car. He has a great personality and is very knowledgeable about the products in his store and an asset to this company

21 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordering a cable for lawnmower

My friend and I went in to order a cable for my lawnmower and guy sent us to look at belts. He didn’t know the difference between the two. I asked for help he informed me that there was a computer I could look it up myself and order it. I told him I didn’t know how and he proceeded to grumble so I said if you don’t want to help me get somebody who can. Then he got on the computer and looked up the cable for me. Getting help to order something from there is a nightmare because no one wants or is willing to help.

14 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I made an order online for some live…

I made an order online for some live plants. I checked out using a gift card w/ my credit card to finish off the balance. A few minutes later, I got a notice that my order had been canceled. THEN a few minutes after that, I got a TSC eGift Card.

I'd rather have my money returned instead of TSC thinking that *store credit* is a proper way to refund money.

I don't have a TSC near me, so I have to shop online. The amount they refunded isn't enough to cover free shipping. I wasn't given the option to add to my order when they canceled part of it.

18 de marzo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Think it's bad being a customer

Think it's bad being a customer? I retired there after 39 years of excemplory service. Even after giving 2 months notice; no one above the store manager even acknowledged me. I do all my shopping at Rural King now.

25 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently placed an order for 40 bags…

I recently placed an order for 40 bags of topsoil from Tractor Supply (Islandia NY) and had an excellent experience thanks to the representative who assisted me, GT. He was extremely efficient, honest, and very helpful throughout the entire process.

GT made sure my order was handled accurately, and the transaction went smoothly from start to finish. The delivery was also perfect and arrived exactly as expected. His professionalism and attention to detail really stood out and made the whole experience easy and stress-free.

I truly appreciate the great customer Ty service and want to recognize GT for doing such a fantastic job. Thank you!

7 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I'm very disappointed in tractor…

I'm very disappointed in tractor supply. I buy over 400.00 a month on pet food and I like to shop at the one in Grassvalley, because I work in Grassvalley and like to get my pet food bought after work. I went in yesterday and they were out of the items I always buy. I asked when they were getting restocked and they said Thursday so I came back again and bought the only 2 bags of treats and they were still out of the catfood I buy all the time there. The spot was empty. I told the guy they need to order more of this catfood. I'm not going to shop there anymore.

5 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible Shipping

Whoever does whatever with shipping left off my apt number (I know I put it in there; when I log onto the website and go to the 'my orders' page it shows my apt # on the 'ship to' address). So now my $110 prescription food is delayed for god knows how long because they can't function. You would think it would be automated; goes directly from what I type in onto the FedEx label, but obviously not. Maybe that's too high tech for them, lol.

5 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Needed to get my furry pets her…

Needed to get my furry pets her antibiotics her vet wanted to charge 160.00 figured I do tracker supple now knowing it was supposed to be a turn around time in 2hours I have to wait 3 to 5 business days to get her meds. I would beware how tracker supple works with the rx for pets and go somewhere else

5 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Impossible to return something

Tried to return a pair of boots immediately after receiving them. Submitted via their website, and was informed the refund was being processed and a return shipping label would be emailed. It wasn't. Multiple attempts to contact customer service via email and phone went unanswered. Sat on hold two times for over 45 minutes with no answer. The option of receiving a callback was offered, but I never received a call either time. They obviously have created a system to prevent returns.

9 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A smooth cancellation and reordering

This is regarding Tractor Supply Customer Service. The person who helped me is Johnny. I had placed an order for numerous bags of compost, humus, raised bed soil and top soil. There was a glitch in the delivery system and although I had requested standard delivery, it went to same day. Subsequently I was charged $71.00 for delivery.
I immediately called customer service. Johnny was extremely professional and patient. He immediately called the store to cancel the order, helped me to place a new one. I got the cancellation immediately and the new order went in smoothly.
Love the store. Hats off for their customer service.

4 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible Rx Order Experience

I tried to order my dogs' heartworm/flea prevention from Tractor Supply's online pharmacy. They canceled my order twice without contacting me first. It would be nice if they had a hold stage to give customers a chance to resolve issues that are delaying the process.

After they canceled the second time, I gave up and went through a different company. A couple days later, Tractor Supply emailed me an order approval and to look for a shipment message with tracking info. 😒 It took two phone calls and a hour and a half wait time to connect with them to confirm the order was indeed canceled. Tip to fellow customers: If you call them, do not opt for the callback option; they never call back.

1 de marzo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Great service but Chicken Clogs smelled like cheap plastic

I will give them 5 stars for delivering on day of request, refund for items plus tax, and a helpful and kind driver. However, when the Chicken Clogs arrived they were made of cheap plastic and smelled like plastic that emitted a strong odor. Luckily they had a great driver and he returned the merchandise for me. Thank you for the refund.

28 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered Clyde tin pour on for cattle on…

Ordered Clyde tin pour on for cattle on Thursday, supposed to ship and receive Monday . No word , shows processing online . Called today , Tuesday and told out of stock !! No previous notice. Poor customer service, done supporting them

24 de febrero de 2026
Opinión espontánea

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