Contacted them for extra keys for a new lock. Went above and beyond Excellent service from the team Especially Joanne
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Consulta las opiniones de los clientes
goods not received. contacted after 11 days, no response. Opened paypal case after 13 days and order was cancelled within minutes of this. received a one line email stating cancelled, no explanation o... Ver más
I ordered a backset lock from Tradelocks, as their prices were much lower than anywhere else. I was not disappointed, despite there being some negative reviews. It came within two days and was a per... Ver más
Fantastic service and super products. Always deliver on time and it's a fast turn around from ordering to having a delivery. Thank you trade locks for all your hard work. Kind r... Ver más
La empresa ha respondido
Información sobre la empresa
- Ferretería
- Tienda de decoración e interiorismo
- Tienda de accesorios de hardware
- Proveedor de cerraduras
- Cerrajero
Escrito por la empresa
TradeLocks is a leading name when it comes to door hardware, security, domestic and auto locksmith tools. Brands include Fullex, Intelligent Hardware, Oro&Oro, UAP, Genuine Lishi, KeyDIY and many more. Buy your door hardware today!
Información de contacto
UAP Ltd, Orbital 60, Dumers Ln, BL9 9UE, Bury, Reino Unido
- 0161 796 7268
- info@tradelocks.co.uk
- tradelocks.co.uk
Great service with good products
10 de agosto de 2021
Respuesta de TradeLocks
Thank you for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Very happy with the door letter plate…
Very happy with the door letter plate which was keenly priced and arrived quickly
5 de agosto de 2021
Respuesta de TradeLocks
Thank you for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Good products
Good products, great price comparatively to other suppliers.
Dispatch/delivery speed could be better!
3 de agosto de 2021
Respuesta de TradeLocks
Thank you for your review. At Tradelocks we really appreciate you taking the time to share your positive review with us and we are glad we met your expectations. We hope you'll visit Tradelocks again soon!
Respuesta de TradeLocks
Thanks Rob for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Respuesta de TradeLocks
Thanks WAD for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Respuesta de TradeLocks
Thank you for your review. At Tradelocks we really appreciate you taking the time to share your positive review with us and we are glad we met your expectations. We hope you'll visit Tradelocks again soon!
Great advice and knowledge with fast…
Great advice and knowledge with fast delivery.
19 de julio de 2021
Respuesta de TradeLocks
Thankyou Ljm for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Always within 24 hours
14 de julio de 2021
Respuesta de TradeLocks
Thanks Paul for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Quick customer service replies from the Manager )
Quick customer service replies from Chris Gatcliffe, the Manager )
Appreciated...
13 de julio de 2021
Respuesta de TradeLocks
Thank you for your review. At Tradelocks we really appreciate you taking the time to share your positive review with us and we are glad we met your expectations. We hope you'll visit Tradelocks again soon!
Respuesta de TradeLocks
Thank you for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Your delivery company are rubbish
Your delivery company are rubbish, they said we were not in when I work for a FM Company and the parcel was due to be delivered to our office, so we were in the OFFICE.
The product was spot on and the communication with your company was very good, I will order from you again, despite your delivery service.
9 de julio de 2021
Respuesta de TradeLocks
HI Stephen, thank you for letting us know about this. Your feedback helps us do better. We look forward to seeing you again soon.
Gone downhill since new website
I have used Tradelocks as one of my main suppliers, for more than 10 years and have always been more than happy throughout that time - until recently.
Since their new website went live, I have had issues with just about every order I have placed. I really can be doing with wasting my valuable time sorting out problems any more.
The final straw, was placing an order and using a discount code, which should've given me 15% off, but I didn't get my discount.
Sadly, after many years of satisfactory service, it is time for me to find another wholesaler.
8 de julio de 2021
Respuesta de TradeLocks
Dear Chris, thanks for sharing your feedback. We're sorry your recent experiences haven't matched your expectations.
Please feel free to send an email to digital@uaplimited.com with any further comments, concerns, or suggestions you wish to share about your experience with us. We would love to make things right if you give us another chance and send you a discount code that doesn't have exclusions (our current promotion is limited to budget, 1 star and 3 star cylinders only).
As described and prompt service.
8 de julio de 2021
Respuesta de TradeLocks
Thank you for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Fabulous company.
Fabulous company.
Can’t recommend Tradelocks highly enough! Great website, easy to use.
Excellent product range with really clear images and descriptions. Amazing customer service and always receive prompt delivery.
7 de julio de 2021
Opinión espontánea
Respuesta de TradeLocks
Thank you Mandy for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Arrived on time and as described
Arrived on time and as described. Very pleased with my purchase.
5 de julio de 2021
Respuesta de TradeLocks
Thank you for sharing your rating with us. Customers feedback is very important to us.
Respuesta de TradeLocks
Thanks Mark for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Very happy with their service and…
Very happy with their service and product I bought. We have recently moved to a new house and wanted to update my front door with some nice accessories. I've bought a decorative lion head door knocker. It arrived quickly and it was exactly as described. Fitting was very easy also, no extra skills required! I will plan to get my other hardware from them also.
2 de julio de 2021
Opinión espontánea
Respuesta de TradeLocks
Thank you Magdalena for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Black Door Knocker
My mother in law was looking for a black door knocker. I purchased the Black Georgian Scroll knocker from Tradelocks. The quality of the product and the delivery service I received was excellent.
Quick and well packaged.
1 de julio de 2021
Opinión espontánea
Respuesta de TradeLocks
Thank you Nicola for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Bought a door lock to replace my old…
Bought a door lock to replace my old bathroom lock. It arrived quickly and all as described. I wasn't sure if I'm choosing the right one but their customer service on chat was very helpful. Overall happy with the service.
1 de julio de 2021
Opinión espontánea
Respuesta de TradeLocks
Thank you for your review. Customers feedback is very important to us. Hope to see you again on Tradelocks!
Excellent price and service
Excellent price and service. I purchased a new cylinder lock and a new replacement letterplate. Both items came quickly. Quality is very good and really bead to fit.
1 de julio de 2021
Opinión espontánea
Respuesta de TradeLocks
Thank you David for you great feedback. At Tradelocks we really appreciate you taking the time to share your positive review with us. I'm glad we met your expectations. We hope you'll visit Tradelocks again soon!
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