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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great Training Experience and Excellent Support! I recently completed the Train2Train training and passed the test on my first attempt. Throughout the course, the material was clear and effective. W... Ver más

Valorada con 5 estrellas sobre 5

I was anxious about the exam, particularly because it was on line and I wasn't sure if it would work out for me. The support before, during and after was amazing. Doing a mock exam was a great help to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I do not like online training, but this was easy to access once I got a basic computer as the iPad wouldn't work. The staff on the support line were calm, polite, well informed and very helpful. The e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I completed the L3 / HSE course with T2T. With many years of experience in courses I found the content to be of an exceptionally high standard. Learning was easy and well presented. The exam process... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios educativos y de carrera profesional
  2. también en la categoría
  3. Centro de formación profesional

Escrito por la empresa

Train2Train is a leading national training provider who specialise in Virtual Learning with Award Winning E-learning, on-line assessments and remote invigilation. We understand our client’s needs and specialise in creating customised learning solutions. Train2Train are committed to designing high quality bespoke training programmes that are delivered by expert tutors. We go the extra mile which is why we are trusted by some of the UK’s largest brands.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

133 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(133)

23 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic service

All of the staff at train2train have been absolutely amazing. From my initial query to sorting out the exam bookings and just general advice truly well run company. Staff are all so polite and very helpful

29 de junio de 2023
Opinión espontánea
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Respuesta de Train2Train

Good afternoon, what a fantastic review. Thank you for taking the time to post this review. It really is appreciated. Best wishes, Becky

Valorada con 5 estrellas sobre 5

Level 2 Personal Licence…

Completed Level 2 Personal Licence Certification.
Easy to follow E-learning
Katie was fantastic - she was able to book me for the exam the same day.

27 de junio de 2023
Opinión espontánea
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Respuesta de Train2Train

Good afternoon, Thank you for your Trust Pilot review. I will defintely pass on your thanks to Katie. Best wishes Becky

Valorada con 4 estrellas sobre 5

Very interactive course and in detail…

Very interactive course and in detail course handbook which is needed as well as the course.
The download for the exam was a little tricky as it needed to be more explicit. ie:when it stated share your screen it would be helpful to state click on the image to share your screen.
Apart from that an easy process.

17 de junio de 2023
Opinión espontánea
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Respuesta de Train2Train

Good afternoon, thank you for taking the time to provide a Trust Pilot review. We will most defintely follow up on your feedback. Best wishes, Becky

Valorada con 5 estrellas sobre 5

Enrolled in the Personal License Course…

Enrolled in the Personal License Course which was easy to learn, fast and gives you exactly the info you need to then pass the exam. Thank you!!!

13 de junio de 2023
Opinión espontánea
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Respuesta de Train2Train

Good morning, thank you for your five star review! Congratulations on passing your exam. Best wishes, Becky

Valorada con 5 estrellas sobre 5

Great for personal licence course

I am happy I found this company to do my training for a personal licence. Great value for the money, straightforward lessons. It was easy to study and they have amazing customer service! Everyone was very polite and helpful over the phone. The test was easy to book and I did it remotely with proctor exam. Overall a good experience, it took them 2 working days to submit my results to train2train and then I received my original certificate on the next day! I would recommend to anyone who is looking to obtain a personal licence.

13 de mayo de 2023
Opinión espontánea
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Respuesta de Train2Train

Good morning, Congratulations on passing your exam. Thank you for taking the time to provide a five star review. Really pleased to read that you found the process straightforward and had 'amazing' customer service. Best wishes, Becky

Valorada con 5 estrellas sobre 5

Thank you too all at Train2Train for…

Thank you too all at Train2Train for your help and support during my training and exam. I would recommend them to anyone who needs training.

9 de mayo de 2023
Opinión espontánea
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Respuesta de Train2Train

Good morning, thank you for your 5 star review and for your recommendation to use Train2Train as a training provider. Best wishes, Becky

Valorada con 3 estrellas sobre 5

Took a course through my work

Edit: Becky called me the day after I left the review. She was very polite and appreciative of feedback.

Some things she explained were an issue on Musgrave's end and she would pass it on to avoid the same thing happening in the future.

As she was so lovely on the phone and open to feedback I have given another star.
_____________________________

Took a course through my work and the communication on the train2train side was terrible. I got a bunch of the same emails over and over again and all it said was the time and day of each training session. I never responded to them because they never requested any information from me in the emails. Then someone from train2train called my work and said I needed to send them my address, DOB...etc. but never said why. I sent it anyway.

Few days later I got a big box of training materials. I didn't know they were sending them. What if I didn't get them and didn't know until the course started I needed them?

Well day one of the course some candidates didn't have their training materials and by day 4 two weeks later they still didn't have them and got sent a digital copy the day before the presentations had to be done. Ridiculous.

We did the exam and were told that we would get results the same day. It's 2 days later now and we still haven't got them.

They used a website called the vault. When the course started I was told we had to do some assignments on there but I didn't even know what it was. The woman from train2train said she would send me my login info again. I never got it in the first place. There was precourse work I should have done before the course started and I didn't even know about it. I searched my inbox and I never got anything about it until I asked her to send it. So she didn't send it "again".

The course itself was good and the trainer was great, but she wasn't from train2train.

26 de abril de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

An easy to deal with company

An easy to deal with company - helpful at every stage of the process.

Course well laid out, easy to understand and interactive to keep it interesting.

Slight problems getting set up for the exam as I do not have a smartphone - perhaps consideration should be given to working round this for those like me who do not have a smartphone - but otherwise would recommend.

10 de febrero de 2023
Opinión espontánea
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Respuesta de Train2Train

Good afternoon Catriona, thank you for providing Train2Train with a Trust Pilot review. Thank you for your recommendation and congratulations on passing your exam. Best wishes, Becky

Valorada con 5 estrellas sobre 5

Great company

Great company, have been really helpful throughout the process. friendly, quick and efficient service.

Course material is detailed and well presented

Highly recommend

6 de febrero de 2023
Opinión espontánea
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Respuesta de Train2Train

Good evening, thank you for your 5 star Trustpilot review and for your recommendation! Best wishes, Becky

Valorada con 5 estrellas sobre 5

Personal Licence Course

Excellent from start to finish !
Thank you

6 de febrero de 2023
Opinión espontánea
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Respuesta de Train2Train

Good evening, thank you! Myself and the team at Train2Train really do appreciate it that you have taken the time to provide a reveiw on TrustPilot. Best wishes, Becky

Valorada con 5 estrellas sobre 5

Really professional company

Really professional company, helpful from start to finish and always there to answer any questions. Very pleased with the service and gained my qualification! Thanks for all of your help

12 de enero de 2023
Opinión espontánea
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Respuesta de Train2Train

Good evening, thank you very much for your feedback. Great to read that you were pleased with the service from Train2Train. Congratulations on passing your exam! Best wishes, Becky

Valorada con 5 estrellas sobre 5

Great company

Always on hand when I had questions and totally helpful

13 de enero de 2023
Opinión espontánea
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Respuesta de Train2Train

Good morning Tania, thank you for providing Train2Train with a 5 star review. Really pleased that you found the team to be helpful. Pleae do let us know if we can provide any further support. Best wishes, Becky

Valorada con 5 estrellas sobre 5

Really good presentation and I…

Really good presentation and I formation easily understood. Would do more course with them.

6 de diciembre de 2022
Opinión espontánea
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Respuesta de Train2Train

Good morning Paula, thank you ever so much for taking the time to provide Train2Train with a review and for 5 stars! Really pleased that you found the course easy to understand. Please do not hesitate to contact myself or the team at Train2Train if you need any further assistance. Best wishes, Becky

Valorada con 5 estrellas sobre 5

Great service from start to end

Great service from start to end. Received up to date emails and always available if needed assistance. Definitely recommend

31 de octubre de 2022
Opinión espontánea
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Respuesta de Train2Train

Good afternoon, thank you for your 5 star review and recommendation. Really pleased to read that you received great service from start to end. Best wishes Becky & the team at Train2Train

Valorada con 5 estrellas sobre 5

Train2Train is very efficient

Train2Train is very efficient, corse was professional and fast service. I realy enjoy doing it and very easy to pass and get the certificate. I recommend Train2Train who need the personal licence to follow up thanks Train2Train Good luck and all the very best.

17 de octubre de 2022
Opinión espontánea
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Respuesta de Train2Train

Good afternoon, thank you for taking the time to provide a 5 star Trust Pilot review for Train2Train. Congratulations on passing your exam. Best wishes Becky & the Train2Train team

Valorada con 4 estrellas sobre 5

Everything about the course was…

Everything about the course was efficient and dealt with professionally and quickly. The course itself was well written and clear. The only hiccup was the move from passing the course to taking the exam where there wasn't a smooth transition but we got there in the end.

2 de agosto de 2022
Opinión espontánea
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Respuesta de Train2Train

Good evening Lesley, thank you for your feedback. Really good to read that you were pleased with the course. Sorry to hear that the transition from passing the course to taking the exam wasn't smooth on this occassion. If you can provide me with any further information I would be really grateful as we are always keen to ensure that we provide our customers with the highest level of customer service. My email address is bashley@train2train.org Best wishes, Becky

Valorada con 5 estrellas sobre 5

Great Course

Very well layed out course well made and displayed

24 de julio de 2022
Opinión espontánea
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Respuesta de Train2Train

Good evening, I really pleased to read that you found our course to be great! Thank you for taking the time to provide us with a 5 start review. Best wishes, Becky and the team at Train2Train

Valorada con 5 estrellas sobre 5

Highly recommend!

I had never heard of Train2Train before signing up for one of their courses. That said I cannot recommend them highly enough and will definitely go back to them in the future for any other relevant training that they offer. Their communication is above excellent - there is always somone on the end of the phone (which is always answered immediately) who is knowledgable, patient and happy to advise or help. The training course itself was easy to follow and the online exam straightforward to set up. Having passed the exam they then sent through a super helpful follow up email explaining how to go about applying for my licence, how to fill in the forms and what I needed to include with the application. All in all they have gone above and beyond what I expected from signing up to an online training resource which I originally picked because they had the most competitive price! Wouldn't hesitate to recommend - thank you Train2Train :)

19 de julio de 2022
Opinión espontánea
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Respuesta de Train2Train

Good evening, thank you for taking the time to provide Train2Train with a 5 star review. Myself and the team look forward to supporting you again with any training needs that you may have in the future. Best wishes, Becky

Valorada con 5 estrellas sobre 5

Great training with a straightforward exam

The training process was easy to follow and easy to do bit by bit so that the amount of content didn’t seem overwhelming. The mini assessments throughout the training set me up well for the actual exam. The exam was easy to set up with helpful guidance sent in advance and straightforward to complete. For someone who isn’t good at exams I was worried, but the training beforehand prepared me well and i passed!

18 de julio de 2022
Opinión espontánea
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Respuesta de Train2Train

Good evenign Bethan, thank you for your 5 star review and congratulations on passing your exam! Best wishes, Becky and the team at Train2Train

Valorada con 5 estrellas sobre 5

Smooth and well supported process

I wasn't aware of Train2Train until I did this course. They were chose by my employer and they enrolled me. I must say that the process was very smooth and I was supported at every step of the process. The assessment process is quite complex but there was sufficient information provided to navigate the set up with ease. I got 90%, which for a 50 year old who hasn't done anything like that for a very long time I was very pleased!

28 de junio de 2022
Opinión espontánea
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Respuesta de Train2Train

Good morning Andrew, Congratulations on successfully passing your exam. Thank you for your five star review of Train2Train. Really pleased to read that you found the process to be smooth and that you were happy with the support provided by the team at Train2Train. Best wishes, Becky

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