Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Training Link has been a fantastic company to complete my level 2 Bookkeeping course with. The whole process has been easy and my tutor was always on hand when I needed her. The information you rece... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Completed the Payroll Management Level 3 course. The course material was comprehensive and easy to understand. Support was via email. I didn't find I had to contact often for advise but the response w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently completed AAT Level 2 with Training Link and got a distinction. My tutor was Ben and he was really helpful. The study materials were very useful and understandable. They replied to all my q... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently completed my first ICB level 2 exam and passed with 100% thanks to Training Link tutors and resources. Made everything so nice, easy and simple for someone studying along side work. Would hig... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Institución educativa
  2. Proveedor de servicios educativos y de carrera profesional
  3. Centro de entrenamiento
  4. Educación secundaria
  5. Centro educativo
  6. Colegio privado

Escrito por la empresa

Training Link is your go-to provider for comprehensive online training in accounting, bookkeeping, payroll, and Sage software. We offer a wide range of courses, including: ICB (Institute of Certified Bookkeepers) Qualifications: From basic bookkeeping to advanced financial reporting, we offer the full suite of ICB courses. We've been awarded ICB Training Provider of the Year for 12 years running, a testament to our course quality. AAT (Association of Accounting Technicians) Qualifications: Gain industry-recognised AAT certifications to boost your career prospects. Payroll Training: Master the essentials of payroll management and compliance. Sage Software Training: Learn to use popular Sage accounting software with our expert-led courses. CPD Courses: Stay up-to-date with the latest industry knowledge and regulations with our flexible and accessible CPD options. Our unique, easy-to-use course materials, fast support, and 24/7 online learning tools help thousands of students gain qualifications quickly and fit their studies around busy lives. We offer excellent value for money, making top-quality training accessible to everyone. Whether you're looking to start a new career, enhance your existing skills, or maintain your professional development with CPD, Training Link has the right course for you. Ready to start your accounting or bookkeeping career, or enhance your existing skills? Visit our website today to explore our full range of courses and find the perfect fit!


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

829 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great training provider

I have been studying with training link for over a year now and i find the tutors very helpful and also quick to respond to any queries. After i have finished my current level i will continue with this training provider for my next level.

4 de mayo de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

I'm so pleased to see that you find our tutors very helpful and quick to respond. This, we feel, is vital in any distance learning environment, so we continue to be committed in this regard.
As you intend on continuing your studies with us Jodie, don't forget your returning student discount!

Valorada con 5 estrellas sobre 5

1st class training company

This training company has made learning very easy. The guidance given through your own tutor, along with the books provided make studying for the qualification very simple and straightforward. The tutor responds very quickly to any question you might have and gives guidance when going through the assessments. They never have anything negative to say but provide good positive feedback which really helps support what you are doing.

4 de mayo de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

Many thanks for taking the time to write this detailed review, and for the 5-stars too 😊
We're delighted to see that your experience with us has been so positive!

We do everything we can to ensure that our students have everything they need to succeed, and that they're able to progress at a speed that suits them.

Thanks again, and I'll be sure to pass on your comments to the rest of the Training Link team!

Valorada con 5 estrellas sobre 5

AAT level 2 accounting course

Doing my AAT level 2 accounting course, and so far training link have been fab, easy to use website that has all course material and was sent hard copys as well, also have received good tutor support. definitely recommend them if you are thinking of doing home learning.

4 de mayo de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

Firstly, massive congratulations on passing your first AAT exam!
You've made a great start to your course, and we have every confidence that this will continue, all the way to passing your Level 2 qualification 🥳🎉
We're really pleased to see that you're using all of the resources that are available to you, and that you would recommend us to others looking to study bookkeeping and accounting via distance learning.

Valorada con 5 estrellas sobre 5

very professional and friendly staff…

very professional and friendly staff that help keep my exam nerves to a minimum. Thank you

19 de abril de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

Thanks for sharing your experience with us Will. I'll be sure to pass on your comments to our testing centre team 😀

Valorada con 5 estrellas sobre 5

Highly Recommended

Training link have been amazing all the way through. They reply very promptly and always answer any queries.
The workbooks and online assessments are easy to follow

13 de abril de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

Many thanks for your kind words Mandy; delighted to see that you consider us a 5-star training provider, and that you find our course materials and online assessments easy to follow 😁

Valorada con 5 estrellas sobre 5

Fantastic service, highly recommended

Fantastic service and made my self study nice and easy with quick responses and great learning materials. I have already registered to study Level 3 through Training Link and will be using them again for my Level 4 I have no doubt.

11 de abril de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

Thanks for this review Alex, and for the 5-stars too!
Great to see that you're continuing to study with us, and we wish you continued success as you progress through your Level 3 course (and beyond!)

Valorada con 5 estrellas sobre 5

Full support from Training Link team

I received full support from the people
dealing with students from Level 3 Advanced Diploma in Accounting.
I always had answers of my questions, full explanation of the tasks when I needed.
I would like to say really big "Thank you, All! " for your time and help!
Appreciate your quick response, specially when I hadn't got time before exams and needed to complete the assessments and mock exams in Training Link web site, I always had your feedback in time, making me sure that my mistakes have been sorted out before sitting the real exam!

The only thing I had got issues with, was Spreadsheets for Accounting book, which is not clear enough, not providing all of the information needed! Should be visible where to find the files for all of the exercises.

Thank you, All, for the time, support and guidance I received in my level 3 qualification!

10 de abril de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

Firstly, many congratulations on completing your AAT Level 3 Advanced Diploma in Accounting! I hope you are going to be able to celebrate your hard-earned success 🥳🥂
We would like to thank you for entrusting your studies with us, and I will be sure to feed back your comments to the academic team for reviewal.

Valorada con 5 estrellas sobre 5

After undertaking much research on…

After undertaking much research on where I should take my AAT Bookkeeping course, I decided on The Training Link and have not been disappointed. Each member of staff I have had contact with has been very helpful. The course material is great as well as all of the accompanying resources. The tutors are great and always happy to help and provide useful feedback. Overall, I am very pleased with my experience so far and would highly recommend The Training Link 😊

8 de abril de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

Thank you for taking the time to write such a glowing 5-star review Al!
When embarking upon a distance learning course, conducting your research is absolutely vital. After all, you're not just buying a course, you're investing in your future, and this shouldn't be taken lightly.
I'll be sure to share your wonderful comments to the rest of the team.

Valorada con 5 estrellas sobre 5

Highly recommend

Highly recommend, extremely knowledgeable and very helpful, easy to follow and understand.

8 de abril de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

Many thanks for sharing your experience with us Sharon, it is appreciated.

Valorada con 5 estrellas sobre 5

I am very grateful for all the support…

I am very grateful for all the support training link team offered me. The Teachers emailed me back with a feedback every time I've completed an assessment. If more work was needed from me, they didn't hesitate to answer all my questions till I understood everything.
Well done for going above and beyond training link!

8 de abril de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

Thanks very much for leaving us this review Alketa; reading this has made our day!
We would also like to congratulate you on passing your AAT Level 3 qualification 😄🎉

Valorada con 5 estrellas sobre 5

Highly recommend this training…

Highly recommend this training provider. I have been studying AAT Level 2 and find the support offered amazing. The tutor I have allocated is fantastic, he is always on hand to help and offers a clear insightful explanation of any areas I struggle with. The online platform for practice assessments coupled with the AAT platform allows you a balanced learning experience and leaves you well prepared for your exams.

7 de abril de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

Thank you so much for taking the time to share your experience with us Michelle, it is appreciated.
You have made a great start to your Level 2 qualification, passing your first exam with flying colours!
Keep this up and you'll be qualified in no time!!

Valorada con 5 estrellas sobre 5

I am very grateful to Training Link…

I am very grateful to Training Link staff, especially my tutor for huge help and support I received throughout my studies. They were always very polite, helpful and professional in every aspect. Highly recommended!

7 de abril de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

Many thanks for this review, and for the 5-stars too!
We're so pleased to see that you highly recommend us, as this shows us that what we're doing is being well received by the people that matter...our hard-working students 🥳
Don't forget that if you choose to undertake any further studies with us, you are entitled to a returning student discount!

Valorada con 5 estrellas sobre 5

Outstanding support

The support I have received from day one has been faultless, I have emailed for extra support a couple of time and received a fast response everytime. Tutors will provide additional information if I am struggling in a particular unit. I couldn’t of asked for anything more, the support and communication from Training Link is always present. The materials and online assessments are extremely informative and designed to show students a step by step understanding in all units - Really enjoying my studies.

7 de abril de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

We're delighted that you're enjoying your studies Jodie, and thank you very much for this lovely 5-star review!
Being a specialist distance learning provider, we know that tutor support is vital, so we're over the moon to see that you consider the support you've received to be faultless 🤩

Valorada con 5 estrellas sobre 5

I have recently completed my level 2…

I have recently completed my level 2 and 3 AAT. I found the whole experience very good, everything was easy to follow and the tutors were always on hand with any support I needed. All correspondence was very quick and I would recommend using Training Link. I have just signed up for Level 4 and can’t wait to get going with it. Thanks so much!

7 de abril de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

Firstly, huge congratulations on completing your AAT Level 2 & 3 studies...all within 12 months!
We're very much looking forward to seeing more exam successes as you progress through your Level 4 qualification 😁

Valorada con 5 estrellas sobre 5

Excellent - Level 3 Payroll Course

I completed the payroll management diploma level 3 with training link. i thoroughly enjoyed the course and the depth & range of topics. The support from my tutor was amazing and all resources are easily accessible

23 de marzo de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

Thanks very much for this 5-star review Sophie! 🤗

Our Diploma in Payroll Management continues to be a very popular choice, so we're delighted to see that you have thoroughly enjoyed the course!
We like to think that the support our tutors provide is amazing, so reading your review validating this has made our day!! 🤩

Valorada con 5 estrellas sobre 5

Perfect!

I have had the perfect experience during the training for my Level 3 Payroll Diploma and passed with distinction. The support from my tutors has been outstanding and I could not have done it without them! Thank you so much, especially to Jo, and I am very happy to recommend you to anybody! I already have my eye on the next course...

21 de marzo de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

Many thanks for leaving us this wonderful 5-star review Anna, it really is appreciated 😊
I'm so pleased to see that you received outstanding tutor support, and I'll be sure to pass on your lovely comments to Jo.
Once you're ready to return to your studies, don't forget your returning student discount!

Valorada con 5 estrellas sobre 5

ICB exams

I have studied my ICB level 2 and 3, self assessment and just finished payroll with training link and I can’t praise them enough. Tutors are great and I asked a good few questions and nothing was ever a problem. Will be back to do more soon.

21 de marzo de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

We always love hearing from our returning students, and a big thank you for leaving us such a lovely review Yvonne 🤩
You have achieved absolutely fantastic exam results throughout your ICB learning journey, and your Payroll Diploma is no different! You should be very proud of all you have achieved up to now!!
We look forward to welcoming you back when you're ready to further your knowledge with some of the higher Level 4 units.

Valorada con 1 estrellas sobre 5

Not what was advertised :(

Response to Training Links response:
You would be correct, getting told i was kicked off the course for leaving a bad review was not what i was hoping for, i was hoping for the excel link or template like was provided in the free trial.

You say my edits where increasingly angry, i dont think they where, they where more as you said on the phone "a running commentary of the situation"
You also insinuate that my live chat and email where aggressive, i say post them all, because they are not. The only person that was angry was you when i called you and you email stating you want accurecy in reviews. But i see you havent said anything about my complaints...because they where all true.

BIG UPDATE:
So, i got an email from Gary Hupston, as i asked for a excel link for activities that where provided just like in the free trial and because of my scathing review, he has removed me from the course effective immediately....guess we know how they keep there review score high.

It pains me to do this but I'm going to be honest and try to be as detailed as possible as to why I've gave a low review score for others that are thinking about using the company.

I've purchased and currently studying AAT level 2 and 3 combo pack.

Positives,
1. Workbooks are delivered quickly (first set atleast)
2. Tutor support generally will reply to your messages within 24 hours (Monday to Friday)
3. Textbook is easy to follow for almost all of the first unit that I've complete.

Now for the negatives.
1. During your free trial if you used it, you would have done the work online, the activities for the questions on the textbook at a download straight to spreadsheet so you can work through the activities given whilst learning......well that doesn't exist in the actual package (false advertising). All you get is a pdf download that isn't supported for spreadsheet format meaning none of the questions can actually be answered online, all have to be answered in the written textbook. Not sure why they don't have it available as it was in the free trail but when I asked the tutor, he told me they don't do that. Everything you do must be printed and hand written......kind of makes the online part of online study a lie.
2. Tutor support isn't available on the weekend, it says student services are and I assumed that also meant a tutor was but sadly, they don't have a single tutor on staff that can answer questions on weekends which is unfortunate.
3. There are more stuff to do online but no real guide as to when to do them, they are just numbered, self test 1 through 8 for example. I don't know when to start them or what's contained in them. Also these self tests aren't supported for the spreadsheet format so.......write the questions down on a blank piece of paper I guess??
4. Now question and answer book is the same book. There is a text book that is separate but you got to fill the questions out in the front of the answer book, this becomes a little annoying when you constantly have to flick back and forwards from the front to the back of the book to check answers, would be nice if these where separate.
5. Lastly the answer book for lack of a better way of saying, can't be complete fully. Now what do I mean by this, well the book will give you an activity to do and on 2-3 it doesn't give you the space to actually complete the question. For example, you are tasked to fill out and complete a trail balance, for this trail balance you need 17 lines in the book (according to there own answer book), but they only give you 14 lines to do the actual answer. Which can we 1. Confusing as you feel you've made a mistake. And 2. Makes you try to do shortcuts as there isn't enough room to actually fully fill it out (which you shouldn't do when learning).

All in all, for over £1200 when they say these textbooks are with £765 (from there description)......I expected a bit more thought/ quality.

I've message the student support last night as I hope it's just an error with my book or something but I doubt that's the case. I will persist through and hope the next unit has online support and activities have enough space to fully be compete.

Edit: After messaging the online chat people at training link, i can confirm, no excel link for any of the units, or self tests, or anything during the program that isnt the excel unit in level 3. This kind of makes the "online training" part pointless in my opinion as you cant actually do the study.....online.

They also said they are fixing the textbooks in the future so the tables will have the correct amount of lines to answer the activity. so let me know in the future if activity 4.4 in BTRN answerbook is still messed up.

When asked what they could do to make me happy, i simply asked for a excel link to the question and answer book or templates for the activities for future textbooks to be emailed to me which i doubt will happen.

17 de marzo de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

Hi Daniel,

The last thing we want are unhappy students.

And that is why we have very promptly offered you a full refund minus the AAT registration fee. That can be claimed back directly from AAT or you can transfer the registration across to a different provider.

That seems to be the fairest option, this way you can find an alternative that more closely matches the experience you are hoping to find.

I know from your recent Facebook review and the several subsequent edits and updates that your preference was not for the refund option.

But I think it's worth stating that we work very closely with our students and that relationship between student and training provider needs to be a healthy one. After reviewing the live chat correspondence, the emails, the reviews left across multiple platforms (each having multiple and increasingly angry responses) it's clear that that relationship has broken down.

So it's reasonable that in a case like this you get issued a (prompt) refund and can find something that fits your requirements.

------------------
Response to your recent update:

Hi Daniel,

You have your money back and I wish you well for the future.

Good luck with your studies.

Valorada con 5 estrellas sobre 5

Excellent Experience

Started a bookkeeping course with Training Link which is for a certificate from the ICB. Excellent support and the entire process of joining to the learning experience and exams are fantastic. Will highly recommend to anyone who would like to actually learn something correctly.

14 de marzo de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

Thank you so much for your 5-star review and the recommendation 😊 We are pleased to hear that you're enjoying your study experience with Training Link!
Also, huge congratulations on your recent exam, brilliant result!!!

Valorada con 5 estrellas sobre 5

Faultless!

Have used Training Link for all my studies towards becoming a Self Employed Bookkeeper.

Faultless. Great study materials, great administration and best of all knowledgeable tutors who respond really quickly.

Mock exams I found to be more difficult than the ICB ones which made me totally sure about my ability to pass the real thing.

Have achieved all my goals and enjoyed the process.

Thank you to everyone at Training Link. Highly recommended!

Mike

10 de marzo de 2022
Opinión espontánea
Logotipo de Training Link

Respuesta de Training Link

Thank you so much for this updated review Mike, and we're thrilled to see that you still consider us a 5-star training provider!
You've progressed so well through the suite of ICB courses, passing every exam at the first sitting! 🤩🥳
We aim to make our mock exams tough, as this ensures that those who pass them have real confidence in moving on to the formal ICB exams.
We're so proud of everything you achieved Mike, and we feel sure that you will be able to use the skills learnt to great effect.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más