Biggest shout out to the guys at Trakka ❤ We booked the Fantom (VW Crafter MWB - AKUNA) in for her yearly service, and the guys picked up everything and more !!! She has been on some big trips, and... Ver más
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Consulta las opiniones de los clientes
Had a problem with my pop top roof on my Volks wagon transporter camper home where the roof scissor lift bolt and screw had fallen off. Went to Trakka showroom in Kuring gai and Martin and Daniel wer... Ver más
We purchased a Jabiiru J2 (AWD long wheelbase/high roof Mercedes Sprinter) some 14 months ago. We have been absolutely delighted with the way it handles and the quality fit-out. We recently had it... Ver más
Don’t fall for their deception, they offer little to no back up service at all, they don’t return phone calls and their product is only mediocre at best. The original owners who built the once might... Ver más
La empresa ha respondido
Información sobre la empresa
- Fabricante
- también en la categoría
- Concesionario de autos
- Fabricante de automóviles
- Fabricante de repuestos de automóviles
- Tienda de accesorios para automóviles
Escrito por la empresa
The new benchmark in motorhomes and campervans has arrived. TRAKKA’s latest fleet combines cutting-edge technology, bold design, and unmatched durability. With 50 years of expertise, our Sydney-based team has raised the bar, integrating intelligent systems and premium materials into best-in-class Volkswagen, Fiat, and Mercedes-Benz platforms. The result? A seamless blend of comfort and innovation, built for those ready to explore Australia with confidence and style. Backed by industry-leading after-sales support, TRAKKA delivers not just vehicles, but a lifetime of adventure.
Información de contacto
9-11 Beaumont Road, 2080, Mount Kuring-Gai, Australia
- connect@trakka.com.au
- trakka.com.au
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Biggest shout out to the guys at Trakka…
Biggest shout out to the guys at Trakka ❤ We booked the Fantom (VW Crafter MWB - AKUNA) in for her yearly service, and the guys picked up everything and more !!! She has been on some big trips, and got pretty shaken up going out to Mundi Mundi - we had shaken loose bolts on the fridge, and had sheared some bolts in the microwave and the magnatiser had come lose !!! We had apparently also lost bolts from the underbody protection, had kinks in pipes and all kinds of other issues. They fixed everything - we drove home in awe of the silence !!! Up until then, we had followed the age old addage - just turn up the radio 😉
Graeme even dropped us off and picked us up from the train station !! Couldn't ask for more ❤
Thank guys
Disliked having to buy additional parts…
Disliked having to buy additional parts to install the engine guard. The bolts required were listed with the wrong thread pattern so emails and phone calls were required to sort out the issue along with an additional trip to get another set of bolts. Why don’t they come with the product.
Helpful advice in choosing parts
Helpful advice in choosing parts. Ease of ordering.
Communication
The only difficulty I experienced was communication. It was impossible to speak with anyone and although some emails were responded to within a day, some took up to two weeks before I got a response.
Trakka service
Trakka have always been very helpful with any issues. I have been able to contact them when needed for advice. 12 monthly house services have kept my vehicle chugging along happily.
Parts and service
I ordered four individual parts for my vehicle which was processed and sent with tracking within the specified time and all pieces arrived in perfect condition. Very happy with the products and service. Thank you
Organised and very helpful staff
Organised and very helpful staff. Job was done to a high standard.
The person I dealt with was very…
The person I dealt with was very helpful and accommodating. even after the sale. if I was to purchase a new van I would definitely speak with this guy even though he might not be in the sales area.
Friendly staff
Friendly staff, quick response, got the correct parts and delivered quickly. All this was done online & on email.
Poor quality of workmanship and not…
Poor quality of workmanship and not great customer service. Needs to look after customers that are buying expensive motorhomes. Half filling a diesel tank on a $250k purchase is ridiculous.

Respuesta de TRAKKA
Good helpful customer service
Good helpful customer service. Conversion service well done.
A quality service
A quality service, with all aspects of the Trakkadu checked and sorted - with a warranty issue dealt with promptly without question - a pleasure to.deal.with
We purchased a Jabiiru J2 (AWD long…
We purchased a Jabiiru J2 (AWD long wheelbase/high roof Mercedes Sprinter) some 14 months ago. We have been absolutely delighted with the way it handles and the quality fit-out.
We recently had it in for its 12 month service which was very reasonably priced and were very happy with the report and tips received from Daniel.
Trakka are clearly a trustworthy and quality company with a great range and excellent after sales service.
Quick response & delivery.
Easy to deal with
Thanks again,Trakka
Thanks again,Trakka, friendly courteous attention fixed everything except the diesel cooker maybe a replacement is required
Great turnaround fix
Great turnaround fix for our sliding door fly screen! Thank you.
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