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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Biggest shout out to the guys at Trakka ❤ We booked the Fantom (VW Crafter MWB - AKUNA) in for her yearly service, and the guys picked up everything and more !!! She has been on some big trips, and... Ver más

Valorada con 5 estrellas sobre 5

Had a problem with my pop top roof on my Volks wagon transporter camper home where the roof scissor lift bolt and screw had fallen off. Went to Trakka showroom in Kuring gai and Martin and Daniel wer... Ver más

Valorada con 5 estrellas sobre 5

We purchased a Jabiiru J2 (AWD long wheelbase/high roof Mercedes Sprinter) some 14 months ago. We have been absolutely delighted with the way it handles and the quality fit-out. We recently had it... Ver más

Valorada con 1 estrellas sobre 5

Don’t fall for their deception, they offer little to no back up service at all, they don’t return phone calls and their product is only mediocre at best. The original owners who built the once might... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante
  2. también en la categoría
  3. Concesionario de autos
  4. Fabricante de automóviles
  5. Fabricante de repuestos de automóviles
  6. Tienda de accesorios para automóviles

Escrito por la empresa

The new benchmark in motorhomes and campervans has arrived. TRAKKA’s latest fleet combines cutting-edge technology, bold design, and unmatched durability. With 50 years of expertise, our Sydney-based team has raised the bar, integrating intelligent systems and premium materials into best-in-class Volkswagen, Fiat, and Mercedes-Benz platforms. The result? A seamless blend of comfort and innovation, built for those ready to explore Australia with confidence and style. Backed by industry-leading after-sales support, TRAKKA delivers not just vehicles, but a lifetime of adventure.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

25 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(25)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Biggest shout out to the guys at Trakka…

Biggest shout out to the guys at Trakka ❤ We booked the Fantom (VW Crafter MWB - AKUNA) in for her yearly service, and the guys picked up everything and more !!! She has been on some big trips, and got pretty shaken up going out to Mundi Mundi - we had shaken loose bolts on the fridge, and had sheared some bolts in the microwave and the magnatiser had come lose !!! We had apparently also lost bolts from the underbody protection, had kinks in pipes and all kinds of other issues. They fixed everything - we drove home in awe of the silence !!! Up until then, we had followed the age old addage - just turn up the radio 😉
Graeme even dropped us off and picked us up from the train station !! Couldn't ask for more ❤
Thank guys

1 de octubre de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Disliked having to buy additional parts…

Disliked having to buy additional parts to install the engine guard. The bolts required were listed with the wrong thread pattern so emails and phone calls were required to sort out the issue along with an additional trip to get another set of bolts. Why don’t they come with the product.

10 de julio de 2025
Valorada con 4 estrellas sobre 5

Communication

The only difficulty I experienced was communication. It was impossible to speak with anyone and although some emails were responded to within a day, some took up to two weeks before I got a response.

2 de julio de 2025
Valorada con 5 estrellas sobre 5

Trakka service

Trakka have always been very helpful with any issues. I have been able to contact them when needed for advice. 12 monthly house services have kept my vehicle chugging along happily.

29 de mayo de 2025
Valorada con 5 estrellas sobre 5

Parts and service

I ordered four individual parts for my vehicle which was processed and sent with tracking within the specified time and all pieces arrived in perfect condition. Very happy with the products and service. Thank you

21 de mayo de 2025
Valorada con 2 estrellas sobre 5

Poor quality of workmanship and not…

Poor quality of workmanship and not great customer service. Needs to look after customers that are buying expensive motorhomes. Half filling a diesel tank on a $250k purchase is ridiculous.

2 de junio de 2024
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Respuesta de TRAKKA

Hi Glen,

Thank you again for your honest feedback. While we’re pleased to hear you were happy with many aspects of the vehicle, we’re sorry the overall experience fell short of your expectations. We did reach out directly to offer assistance and while we understand you didn’t wish to pursue that, please know your concerns have been taken seriously.

We’ve since reviewed and updated our procedures to improve the handover experience for all future customers, including ensuring all vehicles are delivered with a full tank.

We’re always learning and feedback like yours helps us do better.

The TRAKKA Team

Valorada con 5 estrellas sobre 5

A quality service

A quality service, with all aspects of the Trakkadu checked and sorted - with a warranty issue dealt with promptly without question - a pleasure to.deal.with

8 de abril de 2025
Valorada con 5 estrellas sobre 5

We purchased a Jabiiru J2 (AWD long…

We purchased a Jabiiru J2 (AWD long wheelbase/high roof Mercedes Sprinter) some 14 months ago. We have been absolutely delighted with the way it handles and the quality fit-out.
We recently had it in for its 12 month service which was very reasonably priced and were very happy with the report and tips received from Daniel.
Trakka are clearly a trustworthy and quality company with a great range and excellent after sales service.

4 de marzo de 2025

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