transcriptionstaff.com Opiniones 

173
•
TrustScore: 3 sobre 5

3,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

The worst employee employer experience ever. It's either this people are scam or they just ride on people's blood no wonder they are hiring throughout because they terminate people's accounts as they... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I have worked on this platform as a proofreader since march 2025 till mid april 2026. The platform has been a great platfor to learn and develop legal and general transcription and closed captioning s... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I applied for an account on May. After submitting the given test, I received a notification test indicating that I'll receive an email within four business day's. Since then, I've got no response... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have worked for them for over a year now and I've enjoyed the experience. The 24/7 live chat support is very good and helpful. The 40% bonus is a great motivation to work full-time. Payment has... Ver más

Información sobre la empresa

Escrito por la empresa

Welcome to the official review site for TranscriptionStaff.com. We value open communication and candid feedback from our freelancer community. Remember, there are no shortcuts here. Our zero-tolerance policy rewards quality work and deters fraudulent practices. Any attempts to cheat will result in immediate account termination. Uphold our standards, and you'll receive fair compensation.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

173 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 66% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,0

Todas las opiniones

(173)

14 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good site to earn remotely

Transcriptionstaff.com exceeded expectations with stellar services and enticing incentives. Their accuracy, efficiency, and rewards program deserve every bit of the 5-star rating. Highly recommend it for top-notch transcription needs!

29 de marzo de 2024
Valorada con 5 estrellas sobre 5

Great platform

Great platform
I think Transcription Staff is a great company. They offer a chance for both transcribers and proofreaders to grow their skills. Most importantly, I love the Customer Support. Always ready to assist.

23 de febrero de 2024
Valorada con 5 estrellas sobre 5

Great Place to Work and Grow your Skills.

I have been working here for the past six months and the experience has been very good. I've had my highs and lows with the company, but they have all been learning experiences and I appreciate all the highs and lows. I would also like to appreciate the Customer Support team, they are always ready to help and always answer whenever you ask something. Also, they pay every week and you also get to enjoy the 30% bonus if you hit your target each week. All in all, positive work environment and there is opportunity for growth in the company.

27 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

They're scammers, they don't pay most of the work even though it's peanuts. They're scammers.

They make different people go through the same transcript each time telling them that the AI has rejected the work and in the end not paying, I feel like they scam people a lot.

Their pay is way too low that it can't sustain anyone.

They don't respect their transcribers.

Files that are supposed to pay well like legal files also pay peanuts and they expect good results.

22 de noviembre de 2023
Opinión espontánea
Logotipo de transcriptionstaff.com

Respuesta de transcriptionstaff.com


1. If work is rejected due to poor quality, it is returned to the pool for someone else to redo. If we were scamming, we would simply keep the rejected work instead of allowing another chance to complete it correctly. Thus, sending it back to the pool demonstrates that we are not engaging in a scam.

2. The payment for each transcription job is clearly displayed next to the listing. You have the freedom to choose any job that suits you, and if none are satisfactory, you have the option to delete your account.

3. We expect the quality of your work to match the high standards demonstrated during your successful test, where only less than 10% of applicants are accepted based on their performance on a very challenging test.

Valorada con 4 estrellas sobre 5

Great site to learn transcription

Great site to learn transcription. They have great evaluation team that provide necessary corrections this helps transcribers to learn more and improve quality. The job flow is okay. Guaranteed weekly pay.

Overall it is a great transcription company.

12 de enero de 2024
Valorada con 1 estrellas sobre 5

Account Termination

My account got terminated due to inactivity. I felt so bad because I thought that my working relationship with them can stand for me. Before terminating account can you please reach out to the transcribers, especially if its inactivity issue. In Kenya we had that El Nino season, and unfortunately the part where I come from was affected. I could not manage to run to cyber everyday given that I also have a 5-months old baby to take care of. Just be considerate next time!!!! I don't even have the energy to request for a second chance because I felt so disappointed. I believe you still have my email and account details. I rest my case.

10 de enero de 2024
Opinión espontánea
Logotipo de transcriptionstaff.com

Respuesta de transcriptionstaff.com

Accounts are terminated after 2 warning emails and inactive for 60-90 days.
Check your spam folder for warning emails.

Valorada con 1 estrellas sobre 5

Work at your own risk!!

Collaborated with the company and received a total of five ratings, with two clients providing positive feedback and three ratings from a single client who commended my work. Despite achieving more than three target bars and earning over 10 dollars, I did not receive payment. Moreover, the client expressed dissatisfaction with my painting, resulting in my account being suspended without specific details on the problematic work. Unfortunately, I am unable to log into my account now as it has been terminated due to this client complaint. The lack of transparency in identifying the specific issue raises concerns, as there is no information on which task or aspect went wrong. This experience has left me puzzled, considering they are not even the top-ranked platform. It seems there might be a questionable practice of utilizing individuals to generate revenue, offering lengthy audio tasks, short deadlines, and minimal compensation. Other platforms, there has been a practice of providing constructive feedback to freelancers, allowing them to address specific issues and improve their performance. This approach fosters a collaborative environment, enhancing the overall quality of the platform's offerings. A reputable company not only nurtures the professional development of its employees but also prioritizes client satisfaction, fostering a dual commitment to both growth and service excellence.

7 de enero de 2024
Opinión espontánea
Logotipo de transcriptionstaff.com

Respuesta de transcriptionstaff.com

We have attempted to make a payment to the user; however, PayPal does not permit transactions to their account. This restriction is due to the user's registered PayPal address being in a US-sanctioned country, not in Kenya. Consequently, PayPal cannot process payments to this country. As evidence, we have included a video recording.
https://app.screencast.com/UoaSUGKYmF5tB

The user's work contains numerous spelling errors and fails to adhere to the client's instructions. As a new user, they will not be given a second chance. We are not a transcription training school and expect freelancers to deliver work of the highest quality.

Valorada con 4 estrellas sobre 5

The pay may not be that high but the…

The pay may not be that high but the customer service replies to inquiries fast. The works provided exceeded 10minutes which is difficult for me to work on. I hope to have more easier work so that I can have an easier transition as a starter/beginner. Thank you for the opportunity.

22 de diciembre de 2023
Valorada con 4 estrellas sobre 5

The company has been great ever since I…

The company has been great ever since I started here. Although recently, I am experiencing some technical issues. First was the transcript I proofread that reflected on my report after submission and then later on, was gone. Support team asked me to just redo it again. Also, the audio seems to load slower. My connection is stable after speedtest. But overall, I'm happy with the company, but I hope the compensation is a bit higher.

15 de diciembre de 2023
Valorada con 4 estrellas sobre 5

It was a good experience but a…

It was a good experience but a short-lived one that reminded me to never put all my eggs in one basket.

They respond to your emails incase you are having trouble working, so that's a plus.

My only concern is, my account was probably deleted because when I key in the logins it shows 'username or password incorrect'. I emailed them and their response was that my account was terminated due to low quality rating or account being inactive. My rating was at 3.90 and on the week my account was terminated I had actually managed to reach 10+ credits. I'm still healing.

15 de noviembre de 2023
Valorada con 1 estrellas sobre 5

Work for them at your own peril

Work for them at your own peril. For them to pay you, they require you to have completed 10 credits(many hours), you wonder from where will you get credits when the site hardly has jobs. For example, if you start the job on a Thursday, and by Sunday you haven't accumulated the 10 credits, they wont pay you for your Thursday-Sunday work. On Monday you start again from zero and all your work goes to waste....even if the work was 100% accurate. When you become persistent inquiring about your pay, they close your account. They like to benefit from free work, a scam even and very rude assistants. Worst company I have ever worked for. And to think I was a proofreader, then I really pity the transcribers.

There's no enough work in their site to accumulate the credits required to be paid so you'll be doing free work for them. They will submit your work and be paid by the client but they wont pay you.

2 de octubre de 2023
Opinión espontánea
Logotipo de transcriptionstaff.com

Respuesta de transcriptionstaff.com

The information provided is absolutely false. To receive payment, the freelancer must complete a minimum of 3 credits/week, equivalent to $3.60 worth of work. Anything less than this doesn't justify the time required for us to manually audit the account, make PayPal payment, keep the records for 7 years (tax audit requirement) and there's also a $1.20 fee deduction by PayPal.

This requirement is clearly communicated to freelancers on our home page, reiterated in the welcome email upon joining and also in the alert bar that appears every time they log in. We cannot stress enough that we are ONLY looking for dedicated, long-term freelancers.

Yes, we actively close all accounts that do not provide sufficient work.

Despite numerous notices and reminders, it appears that this freelancer still does not have the correct information. This suggests a lack of attention to detail and a lack of dedication to the work, which is exactly the kind of behavior we do not want.

Valorada con 1 estrellas sobre 5

I have started having anxiety issues…

I have started having anxiety issues because they closed my account and refused to pay me two weeks of my hard-earned salary. Only God can help us, poor fellows from Africa.

20 de noviembre de 2023
Opinión espontánea
Logotipo de transcriptionstaff.com

Respuesta de transcriptionstaff.com

The user has committed fraud in our system by submitting incomplete work and attempting to scam us. She has admitted her mistake, stating:

"I acknowledge my mistake but ask that you pardon me one last time. I agree I errored in the first place, and that nothing is going to change that fact but I have learned from this mistake."

Let this serve as a reminder to anyone attempting to scam our system or take short cuts. We have a 24/7 human team monitoring every piece of work submitted by freelancers, and we will not hesitate to terminate any account involved in fraudulent activities. We maintain a ZERO TOLERANCE policy.

Valorada con 4 estrellas sobre 5

TranscriptionStaff account termination.

TranscriptionStaff did terminate my account recently on the count of submitting an unedited file which was not true at all. A warning would have come in handy maybe since it was the first time, my ratings were 3.98. My account user number was if9254.
I made this site my bread and butter and got promoted to proofreader level, I have spent hours on end working on the site and I genuinely request my account be reinstated because it was my lifeline. T.S I kindly ask for your consideration. Thank you.

10 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

This company is awesome

This company offers great opportunity for mom like me. Thank you for the chance you've given me. Recently I just got terminated and the issue was 4/6 recent work are rejected. I'm hoping you can give me second chance. Can I apply again?

3 de noviembre de 2023
Valorada con 1 estrellas sobre 5

My account has been terminated due to…

My account has been terminated due to low quality rating and I fail to understand how.
1. I could receive few jobs even after spending the whole night refreshing their site.
2. Only three jobs have been rated out of the few that I did.
3. My work has never been rejected.
4. They don't give any warnings whatsoever, and the QC comments after reviewing submitted work is not enough for transcribers to note areas that require improvement.

27 de octubre de 2023
Opinión espontánea
Logotipo de transcriptionstaff.com

Respuesta de transcriptionstaff.com


Beryl,

From your comments, it seems evident that you have not thoroughly read the guide. Here I quote "New staff will start with very limited jobs in the job pool. But once you reached a rating of 3.8+ and completed a minimum of 8 audio files"

If your rating falls below 3.5, you will face termination. This has also been clearly outlined in the guide, and additionally, each time you log in, you will see a graphical rating bar in either RED, AMBER, or GREEN, indicating your current rating.

Of the 5 jobs that were rated, you received a 3-star rating for 3 of them. Consequently, your overall rating stands at 3.2 after scaling (Note: Difficult files have their ratings scaled up, while easier files are scaled down).

We are in search of freelancers who can consistently deliver high-quality work and maintain a rating between 4 and 5.

A rating of 3 indicates that significant modifications are required.

You will be compensated in full for all the tasks you have completed. However, we have decided not to continue contracting services from you in the future.

Valorada con 1 estrellas sobre 5

work at this company at your own risk

work at this company at your own risk. At first, it's ALL GOOD UNTIL THEY FIND OUT YOU'RE MAKING MONEY and they'll then terminate your account and forfeit all your payment for a simple mistake. They have the guts to steal the money you've worked for and have nothing to tell you.This is a scheme to steal from people because honestly, who do they pay that money? This got to stop.

17 de octubre de 2022
Opinión espontánea
Logotipo de transcriptionstaff.com

Respuesta de transcriptionstaff.com

Daniel Gathoni committed fraud within our system. He claimed it was a "simple mistake" when he submitted an AI-generated transcription, thinking he could bypass our checks. However, our anti-fraud team quickly detected this. As a result, his account was immediately terminated, and all payments were forfeited.

We invited him to leave a review, so let this be a warning: if anyone is even remotely considering taking shortcuts, refrain from doing so. We have zero tolerance for any fraudulent activity.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más