Great having someone with experience and access to the long haul carriers' sites and pricing. They were also helpful after the sale and it's great having someone to speak to in the UK rather than c... Ver más
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Consulta las opiniones de los clientes
Charles Smith was helpful in finding the right flights to get to my daughter who is in hospital in Auckland on the dates l needed to go and return. He made the process easy and explained everything to... Ver más
Very helpful operative, Charles Smith, who helped me to sort out best/cheapest option for travel to Bangkok and booked flights for my party of three.
Roger was great. The journey was important but I was hesitant to book the flight. Roger was very, very patient with me, as he took his time to explain and search for the right ticket for me. His calm... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We are an Online Travel Agency based out in United Kingdom. We offer flights to every corner of the globe. We can also tailor-make whether you are looking for city break, multi-centre in the USA or a special holiday on a luxury island in the Maldives.
Información de contacto
27 Old Gloucester Street, WC1N 3AX, London, Reino Unido
- 02045022984
- info@travcart.co.uk
- travcart.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 93% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Travcart
Jonathon was understanding and very knowledgeable and helped me out alot.

Respuesta de Travcart
A big thank you to Charles Smith which…
A big thank you to Charles Smith which helped me to sort out my ticket to Zanzibar.

Respuesta de Travcart
Manila Booking
Great costumer service and very helpful. Got me a great deal flying to Manila. Harry went an extra mile to get me a great deal.

Respuesta de Travcart
Customer Service how it should be
The sales assistant, Mark, found some great prices for our flights and offered a further discount.
Booking was seamless and very efficient.
After booking, I had a couple of general queries which Mark went away and found out for me.
A great service.

Respuesta de Travcart
"Disgraceful service during a family…
"Disgraceful service during a family bereavement – Avoid this company"
We booked a flight on Monday for today (Tuesday the 29th) so my wife could travel for her aunt's passing. Travcart took our $174 but completely failed to issue a PNR or e-ticket number. On the actual morning of the flight, while we were already dealing with the grief of a family loss, we had to call them only to be told they were cancelling our booking. They claimed a refund would take 3–5 days, leaving us completely stranded.
This company left my grieving wife with no ticket on the day of travel, forcing us to scramble and pay for emergency last-minute tickets through Frontier Airlines. We have already filed a formal dispute with our bank for a temporary credit because we know from other reviews that this company uses the "3-5 days" line as a stall tactic.
Taking money from families during an emergency and failing to deliver tickets is unacceptable. Do not trust them. Book directly with the airlines.
This is Horrible, We Checked the Flight from American Airlines it cost $474.00 We called no name listed for my wife. Please take Heed and Marvin Assured us 2 days after we would get boarding Passes.. We told him how important because my Wife's Aunt Just passed away.. These people are full of it.. I Should have taken Heed to what these Reviews Said..

Respuesta de Travcart
Jonathan from Travcart has been very…
Jonathan from Travcart has been very helpful and very patient from booking to departure. I had a great experience using Travcart and I will definitely be using them next time. Excellent service

Respuesta de Travcart
The chap I spoke to was very helpful…
The chap I spoke to was very helpful and found me a flight that worked

Respuesta de Travcart
Excellent professional and proactive engagement.
Very proactive engagement from the customer agents both during the booking and after sales. Very polite, helpful and knowledgeable staff. Thanks to Marvin and Garfield who were very professional yet felt a personal touch to their service.

Respuesta de Travcart
It because they sort out any problems…
It because they sort out any problems regarding tickets issue. Love the travcart

Respuesta de Travcart

Respuesta de Travcart
I would like to say thank you very…
I would like to say thank you very much. It’s was very helpful from Harry Garfield

Respuesta de Travcart
Roger is very helpful
Roger is very helpful. Helped me with booking and giving me seat with extra leg room and made my journey easy as I am travelling with an elderly passenger.

Respuesta de Travcart
Great service Jonathan was excellent…
Great service Jonathan was excellent and helped patiently as we.sorted the booking and issues with payments.. Great job tks

Respuesta de Travcart
Capable and helpful support
Capable and helpful support, price was the lowest available

Respuesta de Travcart
Based on previous reviews I was very…
Based on previous reviews I was very worried that I had been ripped off however I have just returned from an amazing two weeks in Thailand that was only possible due to the flights I had booked with Travcart (we were booked with Qatar which was unlikely to go ahead) yes the price did change from what was shown on the website however this was happening across all the travel companies at the time as flights were selling out fast, it was also cheaper than booking with the airline direct. They do try and upsell extra insurance etc but don’t all companies ? They answered all my queries (which were a lot) very promptly even at 10pm, Thanks to Mark and Harry for your assistance

Respuesta de Travcart
Excellent service as usual
Excellent service as usual. They get you the right flight based on your budget and always straight forward. Thanks Travcart!

Respuesta de Travcart
Bad experience
There were difficulties booking, an unecessary amount of correspondence, and then I couldn’t check in because of problems with the way my information was entered.

Respuesta de Travcart
Helpful and knowledgable.
Harry Garfield helped me through the tricky process of booking flights for a group of 5, and was helpful and knowledgeable through the process.

Respuesta de Travcart
I am very happy with the Travcart…
I am very happy with the Travcart service and especially Jonathan is very helpful

Respuesta de Travcart
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