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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Alhamdulillah, we are back in UK, after completing UMRAH, we in Makkah for 12 days ( including last 10 days of Ramadan) and 4 days in Medinah - we booked Hotel in Makkah and Medina through Shanzah or... Ver más

Valorada con 5 estrellas sobre 5

Alhamdulliha just got back from My umraah. Had a fantastic journey with Travel Care UK Ltd. Waseem Qurashi was a very helpful man and was connected with me throughout the journey. I would definitely... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Huge thanks to Hamza Bhai at Travel Care UK! He patiently organized our Umrah flights and transfers for a large group, always checking in on us throughout thr trip. This is the second time we've used... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When we reached out to Travel care for an Umrah package, shanza went above and beyond to ensure we got the best deal possible. Her attention to detail in presenting us with various package options a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de excursiones
  3. Operador de excursiones
  4. Seguros de viaje

Escrito por la empresa

Welcome to Travel Care, where we’re all about making sure you have a safe and fantastic journey wherever you go. We’re not just about planning trips; we’re here to take care of everything so you can enjoy your travels worry-free. Our special services are designed just for you, focusing on keeping you healthy and secure during your adventures. Whether it’s a relaxing vacation or a work trip, our team is dedicated to making sure your experience is not only memorable but also safe and tailored to your needs. We understand everyone is different, and that’s why we personalize our approach to ensure your journey is enjoyable and secure. With a commitment to innovation and raising the bar in the travel industry, Travel Care is here to be your reliable companion, setting new standards for your well-being worldwide. Your safety is our top priority at Travel Care—come join us on a journey where worry-free travel is the name of the game!


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

49 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(49)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Shanzay did his job very well

Alhamdulillah, we are back in UK, after completing UMRAH, we booked Hotel in Makkah and Medina through Shanzah (Travelcareukltd). Found Shanzah as an excellent individual, she patiently and promptly replied all my questions, even forwarded all important notifications proactively. Despite of some issues their service was satisfactory. Thanks again Shanza for providing us excellent service. Hope to book with Travelcareukltd soon.

20 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

No complaints whatsoever

Shanza has been absolutely incredible! We can't thank her enough for her unwavering patience and professionalism. Even though we booked during the busy last 10 nights, the entire experience was seamless, not a single thing to fault. She consistently checked in on us, even while we were in Saudi, and made us feel genuinely cared for and looked after every step of the way.

23 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Travelcareukltd Shanza - Excellent

Alhamdulillah, we are back in UK, after completing UMRAH, we in Makkah for 12 days ( including last 10 days of Ramadan) and 4 days in Medinah - we booked Hotel in Makkah and Medina through Shanzah or Travelcareukltd. Found Shanzah as an excellent individual, she patiently and promptly replied all my questions, even forwarded all important notifications proactively. We wanted budget hotel, the Makkah Aziziah hotel - although check in time was 16:00 , they allowed us to check in on arrival at 10:30 without asking any questions, reception and staff were ever smiling and accommodating. Shuttle service during last 10 days of Ramadan is hit and miss. Thanks again Shanza for providing us excellent service. Hope to book with Travelcareukltd soon.

20 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dealt with Mr Anas. 💯⭐

I had a great experience with them... The entire team was professional, especially Mr. Muhammad Anas, who helped me book my Umrah package. He offered the best rates compared to the market and provided excellent 4-star accommodation.
I highly recommend Mr. Anas to anyone performing Umrah for the first time.
Thank you, Anas 😊

5 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service I got from them , Shanza was exceptional, she is very polite,patient and communicates very well throughout even when I was in saudi she continued to check if everything was OK, she even upgraded my hotel in madina just 2 mins to masjidul Nabawi, Thank you so much I enjoyed choosing you and I will choose you again and again with friends and family too.

20 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Service

Had been in touch with Daniyal. He is very professional and his service is very quick. He dealt us politely, and answered all the questions. They have done good packages for Umrah, there is a good range to go through.

28 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Alhamdulliha!

Alhamdulliha just got back from My umraah. Had a fantastic journey with Travel Care UK Ltd. Waseem Qurashi was a very helpful man and was connected with me throughout the journey. I would definitely recommend them. I had lots of things in my mind as a first-time umrah traveller, but all has been answered by waseem, and it has been a smooth journey. However, be mindful as Uk travel has third party suppliers so in case if they get let down by their supplier they will let you know soon as possible and will arrange something for you. You won't be left alone or without any advice or guide. Overall fantastic and will go with them again in future In sha Allaha.

27 de febrero de 2025
Opinión espontánea
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Respuesta de Travelcareukltd

Dear Nasim,

Alhamdulillah! We are truly delighted to hear about your fantastic Umrah experience with Travel Care UK Ltd. It was our pleasure to assist you on this sacred journey, and we’re glad that Waseem was able to support you throughout.

Your kind words and understanding about the nature of third-party suppliers mean a lot to us. We always strive to ensure a smooth and stress-free experience for our valued pilgrims, no matter the circumstances.

JazakAllah Khair for your trust and recommendation. We look forward to serving you again for your future Umrah and Hajj journeys, in sha Allah!

Best regards,
Travel Care UK Ltd

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, with prompt responses and honest advice. The customer service team demonstrates care and understanding of customer needs. They are proactive in following up to ensure that customers receive a comprehensive and satisfactory package.

23 de enero de 2025
Opinión espontánea
Logotipo de Travelcareukltd

Respuesta de Travelcareukltd



Dear Guest,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our customer service excellent and that our team was able to meet your expectations with prompt responses and honest advice.

Understanding and addressing our customers' needs is always our top priority, and your kind words reaffirm the value of our efforts. We’re grateful for the opportunity to assist you and are always here to help with any future travel plans.

Wishing you the best in all your journeys!

Best regards,
Travel Care Customer Support Team

Valorada con 5 estrellas sobre 5

I asked for quotes for 15 people

I asked for quotes for 15 people
The help was amazing
The quotation was up to our range but ended up being with someone else
Again the service provided is 5 stars highly recommend

13 de enero de 2025
Opinión espontánea
Logotipo de Travelcareukltd

Respuesta de Travelcareukltd

Dear Aneela,
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you found our service to be amazing and that our quotation matched your expectations. Your kind words about the 5-star service mean a lot to our team.

While we’re sorry that we couldn’t assist you this time, we truly appreciate the opportunity to provide you with a quotation. Should you plan another journey in the future, we’d be delighted to assist you and hopefully have the chance to serve you.

Wishing you and your group a wonderful experience on your travels!

Best regards,
Travel Care Customer Support Team

Valorada con 5 estrellas sobre 5

MashaAllah

This exceptional travel agency excels at arranging Umrah pilgrimages. They are consistently responsive and eager to assist. Their Umrah packages are affordably priced, even during peak seasons like December. Eighteen members of my family have successfully completed Umrah with their valuable support.

25 de diciembre de 2024
Opinión espontánea
Logotipo de Travelcareukltd

Respuesta de Travelcareukltd

Dear Benozir,

MashaAllah, thank you so much for your kind and encouraging words! We’re truly honored to have had the opportunity to assist you and your family with your Umrah pilgrimage. It brings us immense joy to hear that all 18 members of your family had a successful and blessed journey.

Your satisfaction and trust in our services inspire us to continue providing the best possible experience for our valued customers. If you or your loved ones plan another pilgrimage in the future, we would be delighted to assist you again.

May Allah (SWT) accept your Umrah and bless you and your family abundantly.

Best regards,
Travel Care Customer Support Team

Valorada con 5 estrellas sobre 5

Review

Thanks to them we were able to go for umrah last December. Their service was good and we were very satisfied.

23 de diciembre de 2024
Opinión espontánea

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