Eurofins - The Travel Testing Company Opiniones 

5715
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

If I could give this company a zero star I would, I believe they are no longer operating. Really sad to hear of many people's experience especially after mine. This company and everyone who worked wit... Ver más

Valorada con 5 estrellas sobre 5

Very impressed from start to finish. The booking process was simple. When we arrived at the Asda Car park testing station, the woman was polite and helpful. We completed the test and received our re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Took a drop in fit to fly PCR test for our trip with British Airways to Dubai. Test was taken at local Bristol travel agency at 14:25, with results emailed by 05:25 the following morning. I u... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I required fit to fly PCR test for my daughter I book for Asda Cardiff. I did not receive confirmation e mail but when I emailed covid19administration email address at eurofins.co.uk they quickly... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Centro de diagnóstico
  2. Laboratorio médico

Sobre Eurofins - The Travel Testing Company

Escrito por la empresa

Eurofins COVID-19 Travel Testing

COVID-19 Testing Services

We provide Covid testing services through a network of testing stations located across the UK, including drive-through, sampling stations and home testing options to meet the needs of our customers.

Travelling internationally? Be sure you have the tests you need to get where you are going and your tests booked for when you return.

Ways To Test

PCR Testing
Antigen Testing
Home/Postal Testing
Drive Through
Sampling Station

Leaving the UK? 

Fit to Fly

Returning to the UK from a non-red list country?

Day 2

Day 2 & 8


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(5715)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Refunds

Needed to cancel tests after rule change for Portugal. Called to cancel and sent email requesting refund. Received email back within 2 days with 50% refund due back to bank within 10 days. Every little helps!

11 de febrero de 2022
Opinión espontánea
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good afternoon Sue,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow with email advice and refund within the 10days.
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Valorada con 5 estrellas sobre 5

Test was easy to book

Test was easy to book, easy to get and the result was out within 24 hrs. All good

11 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good afternoon David,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow and cost-effective. I am pleased to hear you received a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Valorada con 5 estrellas sobre 5

Very simple to use everything worked…easy

Very simple to use everything worked like clockwork perfect! Fast results

11 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good afternoon David,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow and cost-effective. I am pleased to hear you received a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Valorada con 4 estrellas sobre 5

Have used these twice

Have used these twice. Sometimes the PCR results take a while to come back but at least they are legit

11 de febrero de 2022
Opinión espontánea
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good morning

Thank you for taking the time to leave a review.

I am sorry to hear your results take a while to come back that is not the service we expect our customers to have.

We appreciate your business and are glad to hear you have used our service previously. Please contact us via www.traveltesting.eurofins.co.uk/contact if you require further assistance.

We hope to see you again soon.

Kind regards
Jane at Eurofins

Valorada con 4 estrellas sobre 5

3rd time using Eurofins

My 3rd PCR with eurofins
convenient, no fuss and value for money

11 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good morning

Thank you for the review. We’re delighted to read your positive comments about our service, and we are glad that you found the service straightforward to use.

We look forward to you using our service in the future.

Kind regards
Jane at Eurofins


Valorada con 5 estrellas sobre 5

Friendly and efficient!

11 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good afternoon Amanda,
Thank you for your 5Star review and feedback it is great to hear that you found the process friendly and efficient.
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Valorada con 1 estrellas sobre 5

Rubbish

Rubbish, badly organised site. Inadequate signage. Equal to home test. Had to do it all over again with Express Test who were ver professional

10 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good morning Miriam,
Thank you for your review. We apologise for any issues that you had with our signage to the test site. If you would like to discuss your experience further with us, please contact us on 01925 980595 or covid19administration@eurofins.co.uk.
Kind regards,
Pauline at Eurofins

Valorada con 5 estrellas sobre 5

Easy testing and quick results

Easy testing and quick results. Very good service.

10 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good afternoonJorunn,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow with a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Valorada con 5 estrellas sobre 5

Quick

Quick, friendly and helpful staff, well-organised and quick (and accurate, I hope) results.

10 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good afternoon Peter,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow and cost-effective. I am pleased to hear you received a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Valorada con 5 estrellas sobre 5

Eurofin testing centre next to …

Eurofin testing centre next to Heathrow Terminal 4 amazing 🤩 service drive through hassle free the customer service rep was a female she was very precise and explained each step overall was hassle free

10 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good afternoon Daphne,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow with amazing customer service at the Heathrow sample site.
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Valorada con 2 estrellas sobre 5

Poor signage to Testing Location

Warrington - Eurofins. Poor signage to testing location. Staff unfriendly. Chaotic documentation when performing tests for more than 2 people. Staff appeared overwhelmed by the volume of people coming at once.

10 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good morning Jonathan,
Thank you for your review. We apologise for any issues that you had with the signage top the test site and if the staff were unfriendly this is not what we expect to form any of our staff and I will be passing this on to our managers. If you would like to discuss your experience further with us, please contact us on 01925 980595 or covid19administration@eurofins.co.uk.
Kind regards,
Pauline at Eurofins

Valorada con 5 estrellas sobre 5

Great experience for both my husband and myself.

Delivery was on time. Instructions were easy to follow. Results were received promptly. Overall a excellent experience.

The same remarks apply to my husband W F S AHANGAMA's Experience as we applied for both our tests together.
Therefore he is not doing a separate review

10 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good afternoon Srilal,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow with a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Valorada con 5 estrellas sobre 5

Good Service at Good Price

10 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good afternoon Shaiq,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow and cost-effective. I am pleased to hear you received a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Valorada con 1 estrellas sobre 5

No fit for fly.

10 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good morning Aadil,
Thank you for your review. We apologise for any issues that you had with your results. We do advise on our website to check it is up to the customer to check with that our tests are suitable for the airline and country where they are going to. If you would like to discuss your experience further with us, please contact us on 01925 980595 or covid19administration@eurofins.co.uk.
Kind regards,
Pauline at Eurofins

Valorada con 5 estrellas sobre 5

Excellent efficient service

Excellent efficient service, result received within 24 hours

10 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company


Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow and cost-effective. I am pleased to hear you received a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Valorada con 1 estrellas sobre 5

Refund costs represent 75% of costs…

Refund costs represent 75% of costs paid. This is ridiculous. No consideration made for multiple bookings by one family and consequently very time consuming

10 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good afternoon James,
Thank you for your review. We apologise for any issues that you have with your refunds. We do advise of all the admin fees in our terms and conditions when you purchase your tests. If you would like to discuss your experience further with us, please contact us on 01925 980595 or covid19administration@eurofins.co.uk.
Kind regards,
Pauline at Eurofins

Valorada con 5 estrellas sobre 5

Perfect thank you !!

10 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good afternoon Darren,
Thank you for your 5Star review and feedback, it is great to hear that you found our services perfect.
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Valorada con 5 estrellas sobre 5

Quick and reliable test

Easy and prompt service and results well ahead on time.

10 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good afternoon Junaidk,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow and cost-effective. I am pleased to hear you received a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

Valorada con 1 estrellas sobre 5

absolutely crap

absolutely crap! fit to fly pcr isnt fit to fly! got turned away at check in!!! if you cant use it to fly dont advertise it as such. called eurofims at airport and they said sorry cant do anything. i missed my flight. when i get back to the uk i will be filing a compliant and taking this company to court

10 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good afternoon Mohammed,
Thank you for your review. We apologise for any issues that you had with your fit to fly test at the airport. We do advise on our website to make sure that our test will be accepted by your airline and the country you are going to. It is not up to the Customer to check this themselves. If you would like to discuss your experience further with us, please contact us on 01925 980595 or covid19administration@eurofins.co.uk.
Kind regards,
Pauline at Eurofins

Valorada con 5 estrellas sobre 5

Quick and efficient service for…

Quick and efficient service for drivevthrough pCR test at Heathrow

10 de febrero de 2022
Logotipo de Eurofins - The Travel Testing Company

Respuesta de Eurofins - The Travel Testing Company

Good afternoon,
Thank you for your 5Star review and feedback it is great to hear that you found the process easy to follow at our drive-through at Heathrow. I am pleased to hear you received a fast turnaround. 
We hope we are able to help you with your future travel plans.
Best Wishes
Pauline at Eurofins 

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