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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

How can a broker be so manipulative, closing WTI trades on Sunday afternoon by 1:48 p.m.? Is it possible to execute trades 10 hours before market open? This broker legitimately closed all my positions... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

وجدت سهولة بالتعامل على المنصة والتداول من خلالها لكن هناك جانب اعتقد أنه سلبي نوعا ما وذلك عند التأخر بالفأرة الزمني في دخول الحساب يتم تسجيل الخروج منه تلقائيا علما اني لا أفضل قفل وفتح البرنامج بشك... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have used a few brokerage firms from FXCM to Captial.com. The platform and tools are pretty good for a beginner and the UI/UX is decent and easy to understand. They use MT4 which is great, would l... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had been working with Traze since last few months , had a very good experience, their deposit withdrawal system is very good

La empresa ha respondido

Información sobre la empresa

  1. Servicio financiero no bancario

Sobre Traze

Escrito por la empresa

Traze – Your Trusted Global Trading Partner 

Traze Broker, a premier trading platform under Zeal Group, is regulated by the FSA, FCA, SCA and FSCA. Zeal Capital Market (Seychelles) Limited is also regulated as a Securities Dealer by the Financial Services Authority of Seychelles, with license number SD027 and company registration number 8422618-1. Our mission is to provide traders worldwide with a secure, reliable, and seamless trading experience. 
  
Why Choose Traze Broker? 

✅ Diverse Trading Instruments 
Trade forex, commodities, indices, and more with access to over 120 instruments. 

✅ Flexible Leverage 
Benefit from leverage up to 1:2000, maximizing your trading potential. 

✅ Tailored Account Types 
Choose from STP, ECN, and Cent accounts (availability based on region), designed to suit different trading strategies and needs. 

✅ Competitive FX Spreads 
Enjoy spreads as low as 0.2, giving you more value in every trade. 

✅ Reliable Customer Support Our 24/5 dedicated support team is ready to assist with any queries. 

✅ Lightning-Fast Execution Trade with ultra-fast execution speeds, ensuring you never miss an opportunity. 

✅ Trade Anywhere, Anytime 
Stay connected to the markets with our state-of-the-art trading app, offering seamless access on the go.

At Traze Broker, we prioritize security, efficiency, and transparency. Our commitment to regulatory compliance and customer satisfaction makes us a trusted partner for traders across the globe. 

Experience a new standard in online trading with Traze Broker. 

Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

27 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 60% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Very unaccountable

Very unaccountable, they make decisions that affect clients funds without proper communication nor accountability, when they changed the stopout protection, they didn’t send any advance notice or whatever, they stopped me out of my trades without hitting SL, I lost $2000, I complained and reached out, they never answered, they ignored me totally, horrible

30 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Service letdown and Poor Dealing Desk Decision

I must say I'm very disappointed with Traze regarding how they've been handling my client with MTID 105016740. I am the IB who introduced the client to the platform. Over my time with Traze, I have done over $100,000 in deposits, and I'm sure they know my name there.

I have never experienced such a situation where a broker closes out a trader during market closed hours to bar the client from making profits. There are much better ways to handle such cases than in a manner that goes against market practices. I even sent messages on LinkedIn to see if there would be accelerated responses, but so far, there has been no reply or feedback from the broker, neither to the client nor to me.

The client even sent me screenshots of different customer support representatives claiming they are also being ignored in this matter and haven't received a response when they inquired. This is not cool at all.

Please resolve this issue. I support the client's request for his deposits back because he could have made money when the markets reopened, but you closed her out. If you don't want to allow her to make those profits, then you should not take her capital either. please apply proper judgment and resolve this matter. The world is watching

My client was promised a resolution via support chat within 24-48 hours, and it has been over 48 hours without a response. please pay attention to this.

28 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They will close your trades when market is closed

How can a broker be so manipulative, closing WTI trades on Sunday afternoon by 1:48 p.m.? Is it possible to execute trades 10 hours before market open? This broker legitimately closed all my positions because they've seen the news and know I'll make money once the market opens, so they closed all my trades in the middle of a Sunday while the market is closed. This is the height of manipulation. They don't allow winning, they just hope you find and blow out. I'll make sure I report this case to all relevant authorities. Fellow traders need to be protected from brokers like these.

26 de abril de 2026
Opinión espontánea
Logotipo de Traze

Respuesta de Traze

Hi! We understand your frustration and appreciate you bringing this matter to our attention. We take all concerns seriously and are deeply concerned by your experience.

To assist with investigating this issue and ensuring a fair resolution, please contact us via email at cs@traze.com. Kindly describe this issue in detail and provide along with your trading account number and full name in the email. We appreciate the opportunity to address your concerns and work towards a satisfactory solution.

Rest assured, we are fully committed to fairness and resolving any issues promptly.

Valorada con 5 estrellas sobre 5

My Investors are going good and have no…

My Investors are going good and have no issues with the broker. They have more than 5 different livenses to run globally.

1 de febrero de 2026
Opinión espontánea
Logotipo de Traze

Respuesta de Traze

Thank you for sharing your experience! Operating with multiple licenses globally is part of our commitment to maintaining strong standards and providing a reliable trading environment across regions.

Valorada con 5 estrellas sobre 5

I had been working with Traze since…

I had been working with Traze since last few months , had a very good experience, their deposit withdrawal system is very good

1 de marzo de 2026
Opinión espontánea
Logotipo de Traze

Respuesta de Traze

Hi Sonu! We really appreciate you trading with Traze and sharing your experience. Ensuring fast and reliable deposits and withdrawals is a key focus for us, so it’s great to hear that reflected in your journey.

Looking forward to supporting you further.

Valorada con 5 estrellas sobre 5

Great Broker and very good service

Great Broker and very good service

2 de marzo de 2026
Opinión espontánea
Logotipo de Traze

Respuesta de Traze

We’re delighted to hear that you’re enjoying our service and your experience with us.

We truly appreciate your support and look forward to continuing to serve you 🚀

Valorada con 4 estrellas sobre 5

Recommended by my colleague

Recommended by my colleague, and I'm really enjoying trading with Traze.

5 de febrero de 2026
Opinión espontánea
Logotipo de Traze

Respuesta de Traze

Hi Ajiit,

Thank you for taking the time to share your feedback with us. We truly appreciate your support and are delighted to hear about your positive experience.

Your review motivates our team to continue delivering the best possible service. If there’s ever anything we can assist you with, please don’t hesitate to reach out.

Kind regards,
The Traze Team

Valorada con 4 estrellas sobre 5

تعاطي وتداول جيد

وجدت سهولة بالتعامل على المنصة والتداول من خلالها لكن هناك جانب اعتقد أنه سلبي نوعا ما وذلك عند التأخر بالفأرة الزمني في دخول الحساب يتم تسجيل الخروج منه تلقائيا علما اني لا أفضل قفل وفتح البرنامج بشكل دوري حتى لا ادخل بدوامة تغيير كلمات السر وإعادة تسجيل الدخول

8 de diciembre de 2025
Logotipo de Traze

Respuesta de Traze

شكرًا لمشاركتك تجربتك معنا ونقدّر ملاحظاتك۔
نعتذر عن أي إزعاج واجهته بخصوص تسجيل الخروج التلقائي أو صعوبة الدخول۔ نودّ التأكيد أن هذا الإجراء يكون أحيانًا لأسباب أمنية لحماية الحساب، خاصة في حال عدم النشاط أو عند تحديثات النظام۔

فريق الدعم لدينا جاهز دائمًا لمساعدتك وحل أي مشكلة تواجهك بشكل سريع۔ نرجو منك التواصل معنا مباشرة عبر قنوات الدعم الرسمية ليتم التحقق من حالتك ومساعدتك فورًا۔

نشكرك على ثقتك، ونسعى دائمًا لتحسين تجربتك معنا۔

Valorada con 5 estrellas sobre 5

I really appreciate speed deposit and…

I really appreciate speed deposit and withdrawal
also fast response from the guys
keep the good work

22 de diciembre de 2025
Logotipo de Traze

Respuesta de Traze

We're happy to hear that you appreciate our fast deposits, withdrawals, and response times. We appreciate your positive feedback and will continue our efforts.

Valorada con 5 estrellas sobre 5

Very supportive assistant and easy when…

Very supportive assistant and easy when it come to transfer money same time you can feel trust and friendly relationship

14 de noviembre de 2025
Opinión espontánea
Logotipo de Traze

Respuesta de Traze

Thank you for your kind feedback! We’re really pleased to hear that you found our team supportive and the process of transferring funds smooth and straightforward. Building trust and maintaining a friendly, reliable experience for our clients is very important to us, so it’s great to know this came through. If you ever need any assistance, our support team is always here to help.

Valorada con 4 estrellas sobre 5

Exceptional Customer service

I recently had the opportunity to engage with this traze, and my experience has been genuinely impressive. Their platform is user-friendly and well structured, making trading easier even for beginners. What stood out the most was their prompt customer support always available, patient, and ready to assist whenever I had questions.

Their execution speed is reliable, withdrawals are processed without unnecessary delays, and the market analysis they provide is accurate and insightful.
It shows they prioritize their clients’ success, not just transactions.

1 de diciembre de 2025
Opinión espontánea
Logotipo de Traze

Respuesta de Traze

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you’re enjoying the Traze platform and finding it easy to use; especially as making trading accessible for everyone is one of our key priorities.

It’s great to know our support team has been there for you whenever needed, and that you’re happy with the execution speed, withdrawals process, and the market insights available. Feedback like yours motivates us to keep improving and delivering an experience that truly supports our traders.

We appreciate your trust in Traze and look forward to being part of your trading journey!

Valorada con 5 estrellas sobre 5

Fast deposit and withdrawal especially…

Fast deposit and withdrawal especially if you are using crypto method.

27 de noviembre de 2025
Opinión espontánea
Logotipo de Traze

Respuesta de Traze

We wholeheartedly appreciate your feedback. Speedy deposits and withdrawals are extremely important to us!
Happy trading, and let us know if we can help at any point.

Valorada con 1 estrellas sobre 5

I had the worst experience with them

I had the worst experience with them. It's unbelievable how stupid they are, or maybe they just don't have eyes, I think. First, their customer service is terrible; they don't even respond and only work one day a week. Second, during the identity verification process, I sent them my documents accurately, with my full name and address, and the verification was rejected because my name wasn't written down—the most ridiculous reason I've ever seen. Their app doesn't work in all countries, and even their website has many problems. Therefore, I absolutely do not recommend them. They're not even well-known, their organization is poor, and they don't have strong licenses, so they could go bankrupt. So, never go near them.

24 de noviembre de 2025
Opinión espontánea
Logotipo de Traze

Respuesta de Traze

Hi Rayzen, we regret to learn about your unpleasant customer service experience, as well as the issues related to account verification and usage. We take your feedback very seriously and are committed to providing you with a higher quality of service. We will make improvements based on the valuable comments you have shared. Thank you for your continued support.

Please send us the detailed information of this matter, along with your full name and trading account number, to cs@traze.com. This will allow us to clarify the situation and provide you with the necessary assistance. Thank you and Happy trading!

Valorada con 1 estrellas sobre 5

عزيزي Traze

عزيزي Traze
لم أتمكن من عملية السحب بعد ان قمت بتسجيل محفظتي سحب لي مبلغ حد أقصى ولم أتمكن من سحب باقي الحساب

27 de octubre de 2025
Logotipo de Traze

Respuesta de Traze

شكرًا لك على ملاحظتك، ونعتذر عن أي تأخير واجهته في عملية السحب.
نود أن نؤكد لك أن جميع طلبات السحب يتم مراجعتها من قبل قسم الامتثال لدينا لضمان أمان المعاملات المالية.
نرجو منك تزويدنا برقم حسابك أو التواصل معنا عبر البريد الإلكتروني
CS@traze.com
حتى نتمكن من متابعة طلبك فورًا وحل المشكلة في أسرع وقت ممكن.
نقدّر تفهمك وثقتك بشركة ترايز.

Valorada con 5 estrellas sobre 5

Copy trading more special to who still learning to trade and I will also like to do copy trading with Traze.

Good broker and fast deposit and withdrawal, executive entry.

8 de octubre de 2025
Opinión espontánea
Logotipo de Traze

Respuesta de Traze

Thank you so much for the great review! We’re happy to hear that you’re enjoying the copy-trading experience; it’s a powerful tool for traders who want to learn from experienced professionals while growing their skills. We're also delighted that our fast deposits, withdrawals, and execution are serving you well. We're here to support your trading journey, wishing you continued success with Traze!

Valorada con 1 estrellas sobre 5

Poor service bad broker

Poor service bad broker

6 de mayo de 2025
Opinión espontánea
Logotipo de Traze

Respuesta de Traze

Hi, we regret to learn about your unpleasant customer service experience. We take your feedback very seriously and are committed to providing you with a higher quality of service. Thank you for your continued support.

Please send us the detailed information of this matter, along with your full name and trading account number, to cs@traze.com. This will allow us to clarify the situation and provide you with the necessary assistance. Thank you and Happy trading!

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