Top Marks to a Top Team
I have nothing but praise for the team at Triboseat and the product itself.
I needed a cover for the passenger/pillion seat on my Tracer MT07, which has a custom seat fitted. I messaged the team and they asked for photographs to help them assess if the stock one would work? They felt that it wouldn't, so steered me to the universal fit item.
It arrived swiftly and well packaged, but as the rear of the seat is narrow and not deep, I found difficulty in securing it, so contacted them again for advice, with more pictures showing the issue.
A very speedy response followed, confirming that they agreed with my analysis and the promise of a replacement/custom made item turned into a new one being posted out within a week at no further cost.
An excellent outcome made possible by top notch communication, quick decision making and complete product understanding!
A big shout out for Sam & Jamie - excellent work guys and hope the post fitting photo's help if you have someone else with a similar seat from CM Seats :-)