The one to pick if you're building voice agents for clients
I've used both VAPI and Retell, and now Trillet is the best of the three by a clear margin. The platform gives you proper control over agent behaviour, the voices and telephony are a genuine selling point for local clients, and getting a new agent live is incredibly quick. Migrating from VAPI to Trillet was seamless.
But the real differentiator is the support. The team, headed up by Andrew and Ming, responds, actually helps, and follows through. I haven't experienced that level of service from any other voice AI provider. They run an active community on Skool.com which adds real value. You can see they're listening to what users need and building accordingly. If you're running an AI agency and need a white-label voice platform that works in production, stop shopping around. They cater direct to business too. I feel with VAPI and Retell unless you are a large enterprise you are forgotten about.
The native integrations for Calendar and CRM are great. It takes away the complexity of needing to connect automation platforms like Make.com or n8n. For those more technically minded, they have excellent API documentation, and you can extend functionality using MCP. I used Claude Code to pull existing call data from one of my voice agents, identify where it could be improved, and upsell the client on the back of it.
My recommendation: just give it a go. You'll be up and running straight away, and they have a free trial.
15 de abril de 2026
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