Trio Furnishings Ltd Opiniones 

193
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What a treasure finding this place! Customer services were excellent! Even holding onto my furniture for a few weeks till I move. Honestly you will not find another place with value for money and go b... Ver más

Valorada con 5 estrellas sobre 5

Made life so easy and couldn’t do enough to make sure we were happy with our purchase. Staff were brilliant ( have to mention Josh lol )and very professional. Overall plenty of choices and prices to s... Ver más

Valorada con 1 estrellas sobre 5

Well. Have had the worst service! Ordered a set of drawers on the 25th April, no confirmation email. Sent emails no response. Drawers came on the 13th May..wrong ones! 17 calls later, last one las... Ver más

Valorada con 5 estrellas sobre 5

We went to Trio for a headboard - we asked Rich for help - he immediately stopped what he was doing and came over to us. He politely and patiently answered our questions - 75+ brains don’t deal with n... Ver más

Información sobre la empresa

  1. Tienda de muebles

Escrito por la empresa

Trio Furnishings, one of the largest independent furniture stores in Telford, Shropshire. Affordable quality furniture online and in store. BEDS | SOFA BEDS | MATTRESSES | BEDROOM | SOFAS & CHAIRS | LIVING ROOM | DINING & OCCASIONAL | OFFICE |


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(193)

67 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

10/10!!

I had such a positive experience with TrioFurnishings. From start to finish, the team went above and beyond to make sure everything was smooth and stress-free. Josh was incredibly attentive, Claire brought such warmth and clarity to the process, and Paul’s practical advice made all the difference. Together, they made me feel supported and valued as a customer. It’s rare to find a team that combines professionalism with genuine care, but TrioFurnishings really delivers. I wouldn’t hesitate to recommend them to anyone looking for quality service and a friendly, reliable team. 10000/10 :)

10 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Went in here looking for a new home and…

Went in here looking for a new home and I almost didn’t leave because the hosts made me feel so at home from the moment I stepped in. Will definately be shopping here more as I improve my home. Thank you so much and looking forward to my next visit. Steph says hi :)

5 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic family business

Fantastic family business, great service recieved from Claire, Paul & Josh. Not pushy at all and very patient with me. Thankyou so much all I will definitely be back in the future. 5 stars! x

10 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just moved in to the area

Just moved in to the area, and needed some new parts for the house. Got recommended by a local person to head towards this shop, and my God im glad I did! I was treated like a local and greated with a smile. The staff where happy to assist in any way needed and we furnished the house :)

Amazing work from paul, josh and Claire will be back!

28 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

WOULD AVOID

****WOULD AVOID****
My partner has been trying to get hold of paul all last week never answer the phone. Been waiting for a call back from paul but had not received a phone call back waited and waited. Also the receptionist needs to get some people skills very rude and abrupt.
No joy until monday when my partner actually got hold and spoke to paul.
He refused to help after spending a lot of money at trio furnishings. We have even put some business his way from family and friends.
Ask for a refunded refussed. Asked for store credit because we was thinking of a getting a new sofa ( not a chance now)
Refused to help.
We have spent a lot of money at trio over the past few months
We brought new carpet,a new bed and mattress the first mattress was not the same as in the shop. So got back in touch with paul and yes he did exchange the first one but we also had to pay a extra £200 towards a new one which this was £599 just for the mattress gave it a month to settle but is still hard as a rock. Not suitable, not comfortable hurting our backs and sleepless nights. My mother has had the same mattress and bed which is a lot softer than ours. We picked this mattress due to paul saying it was a good quality mattress and my partner laid on the mattress in the shop for at least 20 minutes to make sure it was comfortable and suitable because of the first one. I know you have to let a mattress settle which we have but surely it should be the same as in the shop that was ordered! Always had our beds from there for 40 years.
Refused to get someone out to take a look at it.
Had the money and des not want to know now.
Would not recommend to anyone.

20 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️ 5/5

⭐️⭐️⭐️⭐️⭐️ 5/5 – Excellent Experience at Trio Furnishings!

We had a fantastic experience at Trio Furnishings today! We came in looking for a new sofa and bed, and Paul was absolutely wonderful to work with. He was friendly, knowledgeable, and incredibly patient as we explored different options. Paul really took the time to understand what we were looking for and helped us find pieces that fit perfectly with our style and budget.

The whole process—from browsing to purchase—was smooth and enjoyable. The quality of the furniture is excellent, and we left feeling confident and excited about our new sofa and bed.

Thank you, Paul, for making our shopping experience so easy and enjoyable! We’ll definitely be back and will recommend Trio Furnishings to friends and family.

4 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

New Sofa Day!

New Sofa Day!! Pleased with my delivery today, polite and friendly delivery staff. Only downside was that I wasn't advised about getting rid of a mountain load of cardboard and wrapping prior to the day. Showroom staff were approachable and helpful whilst we made our decision. Pity the lady who answers the phone and takes payments ( may I add a significant payment) doesn't have a friendly approach, which could put customers off in the future. Having worked in Customer Service for 25 years I am all too aware as to the importance of a front facing role within a company. I will, however still happily recommend Trio to my friends and family who are looking for value and money .

2 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order confirmed but no further contact…

Order confirmed but no further contact after one week. Emailed for information. Automated email then received advising order cancelled out of stock. No specific response to my email and no apology.

16 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Trio the best furniture storeGreeted at the door by Paul what a…

Greeted at the door by Paul what a experience not rushed like other stores we had been to Paul took his time to find out all our needs and came up with thing we hadn’t even thought about fantastic quality and all we needed under one roof if you need help deciding what you need for your home trio is the place to go

17 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely Amazing

I honestly couldn’t be happier with my experience at Trio Furnishings!
From the moment we walked in we were treated with such kindness and genuine care. The staff didn’t just try to sell us furniture- they listened and guided us through all the options they kept style and price range in mind and honestly went above and beyond what we could have asked for.

What really impressed us both was the customer service. You can tell they really care about their customers by answering all our questions, giving us honest advice and put us at total ease never making us feel rushed like other stores.

Paul and his staff put such a personal touch to what they do they don’t want you to just get furniture, they want to help shape your home and the furniture and carpets themselves- absolutely beautiful, fantastic quality and at really great prices.
But I must say Paul and his staff (Josh and Claire were fantastic too and everyone whose name I didn’t catch) made the whole experience so special. Instead of a typical shopping trip you’re speaking with someone that really wants the best for you.
So not only do I have some gorgeous pieces and a lush carpet for my new home, I also have the biggest smile after visiting.

Thank you so much to the wonderful team at Trio!
I’ll definitely be back and will be recommending you to everyone I know!

17 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No phone working or no email very strange

I tried calling them about information about a sofa I bought.
First the telephone number keeps going to answer machine.
I've tryed calling about 10 times all this week.
And there email address is incorrect and undeliverable.
Becareful as I have not received my sofa yet. Very poor service.
I will have to travel to store to resolve a issue I could of done through email and phone.
In this day and age there phone line should work as its a business.

26 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recliner chairs

Trio Furnishings Ltd - Josh
2 x Windsor dual motor riser recliner chairs purchased today.
Josh was very helpful with my elderly mum to find and choose the correct chairs for her. Offered lots of advice.
My Mum doesn't find it easy to choose furniture. Her current chairs are about 30 years old and are no longer fit for purpose.
Thank you, Josh for making it feel easy!

29 de agosto de 2025
Opinión espontánea

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