Brilliant service from Tritex, Jon Sharland was incredibly helpful and happy to talk through the different options and once I placed my order it was dispatched quickly.
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Consulta las opiniones de los clientes
Fantastic Service. Jon, yet again, has done exactly what he said he would do, when he said he would. In the past he has dispatched spare units to us, before we even returned ours for repair and has... Ver más
We've been customers of Tritex a long time, and we really value the personal relationships with the people there - they value their customers too, are straight-forward, and simply do their best for yo... Ver más
An excellent friendly and personal service. I highly recommend. Jon checked on my order and contacted me personally to discuss requirements. Probably saved me a lot of money as I had ordered the wrong... Ver más
Información sobre la empresa
Escrito por la empresa
Tritex NDT manufacture a range of ultrasonic thickness gauges designed to take ultrasonic thickness measurements to inspect and check metal thickness for corrosion. All Tritex Multigauges are designed for robustness, simplicity and most importantly, accuracy. They use Multiple Echo to ignore coatings, only the metal thickness is measured, which significantly reduces preparation time as it eliminates the need to remove surface coatings. All probes have Intelligent Probe Recognition (IPR), which automatically adjusts settings in the gauge for enhanced performance. In addition, Automatic Measurement Verification System (AMVS) ensures only true measurements are displayed, even on the most heavily corroded metals. Single crystal probes mean accurate measurements on curved surfaces, such as pipes and tanks. Typical applications include the inspection of Ships, Bridges, Pipelines, Storage Tanks, Road Tankers, Lighting Columns, Phone Masts, General Industry and Rope Access use. Tritex Thickness Gauges can be used wherever there is metal that can corrode. Hand held gauges for all surface applications, underwater diver gauges and ROV mountable gauges for subsea inspections and a drone mountable gauge for high level inspections are available. Tritex NDT Ltd is an ISO9001:2015 certified company. All gauges are manufactured in the United Kingdom and come with a 3 year warranty and free calibration for the life of the gauge. Simple . Accurate . Robust
Información de contacto
Unit 10, Mellstock Business Park, Higher Bockhampton, DT2 8QJ, Dorchester, Reino Unido
- +44 1305 257160
- Sales@tritexndt.com
- tritexndt.com
4,8
Excelente
119 opiniones
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Good and quick response
6 de diciembre de 2024
Great service as usual
Its always a great experience dealing with Jon and the Tritex team
15 de noviembre de 2024
Great Service as Usual
Great Service as usual even though delivery was delayed on this occasion by to a shortage of ultrasound probes.
23 de septiembre de 2024
First class service
23 de septiembre de 2024
Always helpful and equipment performs…
Always helpful and equipment performs well with excellent after sales service.
17 de septiembre de 2024
Excellent support and response from…
Excellent support and response from Don. Keep it that way!
12 de septiembre de 2024
You were so perfect and punctual.
You were so perfect and punctual.
Your cooperation and replying emails is really great.
Please just keep this above matters.
Hope you a good business future.
11 de septiembre de 2024
Excellent support and response time for…
Excellent support and response time for all queries and orders. I recommend Tritex NDT thickness gauges over other suppliers.
8 de agosto de 2024
Customer support and quality of the product
Just wanted to say thank you very much for your support last week. The gauge arrived Friday as scheduled and performed brilliantly on Monday.
24 de julio de 2024
Ottima esperienza!
Rispondono con celerità e altrettanto rapidamente risolvono il problema. Consigliati!
17 de julio de 2024
Jon was very helpful and I received…
Jon was very helpful and I received quick and efficient service.
25 de junio de 2024
VARIOUS MISTAKES
Wrong invoice and not valid (Missing Company VAT number)
My equipment is stopped in customs due to missing information (STILL NOT RECEIVED)
21 de junio de 2024
Respuesta de Tritex NDT Ltd
We're sorry to hear that you feel disappointed.
You made a payment based on an expired quotation without sending us an official order or providing your VAT number. Despite this, we still honoured the FREE shipping to Spain and applied a 10% discount. We received your payment on June 20th and shipped your gauge the very next day. The invoice was not incorrect, nor were there multiple errors. The only issue was the missing VAT number, which had not been supplied.
Once UPS received your VAT number, the shipment was promptly released, and you received the gauge in Spain just 6 days after your payment, well within the delivery time that we quoted.
We take great pride in delivering excellent service, and we feel that such a harsh negative rating, simply because UPS requested your VAT number, doesn't fairly represent the quality of service we provided. Nonetheless, we offered a full refund on your gauge, but as we haven't heard back from you, we assume you are satisfied with the product.
Great bit of kit had it 3 days used…
Great bit of kit had it 3 days used twice excellent
17 de junio de 2024
An honest and open company that sells…
An honest and open company that sells easy to use equipment that does work as they say, would recommend them to anybody who wants to buy ultrasonic thickness gauges. Niall G (Ireland)
19 de junio de 2024
Customer service
TRITEX answered quickly to my emails and sent me the material on time (5 weeks after the payment)
14 de junio de 2024
Overall quick and friendly service
6 de junio de 2024
Another great service from the team
Another great service from the team, fast dispatch and great customer service as always.
The only UTM equipment I use is from this company and hands down are the easiest to use and are very resilient in the field
14 de mayo de 2024
Excellent service by Tritex
I sent my NDT device to Tritex for annual re-cal. Unfortunately, I found myself needing it returned quicker than I anticipated. I contacted Jon at Tritex and explained my dilemma. Tritex received the unit Monday morning, bumped it to the front and had it ready for dispatch by lunchtime Monday. I received it back in Northern Ireland on Tuesday lunchtime, 25 hours after Tritex received it. Excellent service as usual from all concerned.
3 de junio de 2024
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