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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Really really good product and idea, only thing that let it down was the magnet broke and come out which I now can't use, so I'm still using the brush just not the magnet ability.

Valorada con 5 estrellas sobre 5

Looking for a gift for my three year old nephew who is so proud of his new golf bag, clubs, etc. As a golfer, getting your tees available for a round of golf can be trying at times. Location, breaki... Ver más

Valorada con 5 estrellas sobre 5

I am very happy with my order they are great .The Delivery was quick and the goods were very well made not cheap looking like alot of things you buy off the Internet, my husband and Son will be made... Ver más

Valorada con 4 estrellas sobre 5

Initial order of twin pack brushes contained a faulty brush and there was no bonus towel sent. However once contacted Trueputts sent out a replacement brush and the free bonus towel. They dealt with t... Ver más

Información sobre la empresa

  1. Tienda de artículos de golf

Escrito por la empresa

Professional, Premium Putting Aids. For Golfers


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

171 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 38% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

Great quality of products

Great quality of products, super easy and fast to clean any club with that brush.
Only thing is, the shipment took a while, I don't know if it was an issue with DHL, but it could have gotten here a lot faster.
All in all, would definitely buy again!

13 de agosto de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Overpriced

I received the cleaning brush this morning after a bit of a wait.

I have to be very honest and say the brush is overpriced for what it is.

In hindsight, I would have expected the brush and towel package for £25

RESPONSE TO TRUE PUTTS

Having had to wait ten days for the product to be delivered, which seems excessive. I was very underwhelmed with the product and how it was presented to me. There are a number of things that I think you can improve.

1. The communications with the customer while the product is being prepared to be shipped including dates when the customer should expect to receive the product.

2. There was no thank-you note in the package that I received this morning.

3. The look and feel of the product when I opened it was one that it had been manufactured fairly cheaply, and was no different from other products on the market retailing at approximately ten to fifteen pounds

In summary, I wish I had shopped around a bit more instead of reacting to a social media post

11 de agosto de 2025
Opinión espontánea
Logotipo de Trueputts

Respuesta de Trueputts

Hi, can you let us know how the brush is "overpriced for what it is?" We pride ourselves on our high quality products and not sure what you were expecting to receive when we clearly show the product and what it can do. Regards

Valorada con 1 estrellas sobre 5

Only part bundle arrived

I have purchased a bundle and only received the cup. I have tried to contact the company on facebook and email without reply. My son was really looking forward to all the items now has only 1.

1 de agosto de 2025
Opinión espontánea
Logotipo de Trueputts

Respuesta de Trueputts

Hi Mark, we tried to get in contact yesterday. Your order comes in two parcels so the rest of the bundle will be delivered in the next couple days. Can you please email us again. Thank you

Valorada con 5 estrellas sobre 5

Amazing Product- Gleaming Clubs 👌

Really easy to purchase from Instagram, really impressed with the product, I have told all my golfing friends to get one to which most have ordered one. 👍

A lot better quality than some of the other cheaper options out in the market, but worth every penny. 👌👍

5 de abril de 2025
Valorada con 5 estrellas sobre 5

Couldn’t fault them!

Good website, great products, kept informed on delivery and I’m enjoying the things I bought on the golf course!

15 de mayo de 2025
Logotipo de Trueputts

Respuesta de Trueputts

Hi Wayne! Thank you for your review it really means a lot to us to hear that! Have a good golf summer and good luck!

Kind Regards
TruePutts

Valorada con 1 estrellas sobre 5

Poor customer service

No acknowledgment of my order and no response to two emails to their customer contact link.
Not happy and considering raising a credit card dispute.

26 de mayo de 2025
Opinión espontánea
Logotipo de Trueputts

Respuesta de Trueputts

Hi Jeff, we received your email two days in a row, we had no email on our database so were in our junk file. We can see you received your order a few days ago please in future add an email to your order to get updates.

Valorada con 4 estrellas sobre 5

Like Rory’s grand slam, took bloody ages but well worth the wait

Delivery time was really long, but the product is good quality and makes a huge difference to the round when you can clean clubs properly after each shot. If you’re prepared to wait you won’t be disappointed

25 de abril de 2025
Opinión espontánea
Logotipo de Trueputts

Respuesta de Trueputts

Hi Chris, Thanks for your feedback, sorry for the delay in shipping but glad it was worth the wait!

Valorada con 5 estrellas sobre 5

The tracking number was great

The tracking number was great. Tracked it all the way to delivery. Easy to use. The gift is a Christmas present so have not checked to see contents and condition.

28 de noviembre de 2024
Valorada con 1 estrellas sobre 5

There has been no communication and god…

There has been no communication and god knows when I will get this delivery

20 de noviembre de 2024
Logotipo de Trueputts

Respuesta de Trueputts

Hi Vivek, sorry for the delay in shipping, please get in contact with us at customerservice@trueputts.com so we can resolve the issue.

Valorada con 3 estrellas sobre 5

In my case will need to be repackaged before can give as a gift.

Not in a position to say whether it’s fit for purpose yet as was intended as a Christmas gift however arrived with squashed and open box.

14 de noviembre de 2024
Logotipo de Trueputts

Respuesta de Trueputts

Hi Leah, Thank you for buying from Trueputts! I'm sorry to hear the box was squashed on delivery, it is something we are aware off and trying to speak to our couriers to fix. But we hope it serves well as a good Christmas gift! Thanks TruePutts

Valorada con 5 estrellas sobre 5

Great product for a good price .really…

Great product for a good price .really enjoying practicing and can feel the small improvements already

10 de abril de 2024
Logotipo de Trueputts

Respuesta de Trueputts

Hi Terry,
Thank you for your review! We're delighted to hear you're enjoying our product and seeing improvements already, keep it up!

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