Bcoz they charge for fast delivery extra money and not send fast delivery and no pickup call no text answer and making excuse all the time . Very bad service .they don’t care there customer . Worst s... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
got a gucci flora, baccarat rogue and ombre nomade, loved gucci one the fragrance is exactly same as the original one. Loved the Baccrat rogue 540 as well. Will order more in future, such a good pric... Ver más
My new go-to summer scent. Imagine this from true scents is bright, juicy, and happy. It lifts my mood instantly. Light enough for hot days but still has great staying power. I’m buying a backup bott... Ver más
The whole process was very good. I’m impressed how accurate they are. Only downside was one of the tops were so tight I pulled the spray out with it and spilled out the bottle. Was surprised with 2... Ver más
Información sobre la empresa
Escrito por la empresa
True Scents is a Canadian fragrance brand dedicated to creating high-quality perfumes inspired by some of the world’s most iconic scents. Our goal is to make luxury-style fragrances more accessible, without compromising on quality, longevity, or customer experience. All of our fragrances are carefully blended using premium fragrance oils and crafted to deliver long-lasting performance. We offer a wide range of scents for men, women, and unisex preferences, designed for everyday wear as well as special occasions. True Scents operates both online and through physical retail locations, serving customers across Canada. We take pride in transparent communication, fast order processing, and continuously improving based on customer feedback. We encourage customers to share their honest experiences, as every review helps us refine our products and service.
Información de contacto
Canadá
- truescents.ca
3,7
Medio
74 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 15% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great communication
Great communication, fast shipping, great product
25 de abril de 2025
Opinión espontánea
Bad service
I received broken perfume bottle. I sent email to customer service. Never even received any reply back.
26 de marzo de 2025
good experience i like it😊🤘😍😍
26 de marzo de 2025
No long lasting alcohol smells only…
No long lasting alcohol smells only only 1 hour last smells
26 de marzo de 2025
Deliveries are very late!
26 de marzo de 2025
The bottle quality is so bad that the…
The bottle quality is so bad that the cap pulls out the spray thing with it too and the smell only last for 1-2 hr
14 de febrero de 2025
Amazing Fragrance
Updated - Received the replacement in good condition. Great fragrances.
Order number #1076
18 de febrero de 2025
Great experience
Great experience, quick delivery and accurate. Most definitely will be a customer for a while
17 de enero de 2025
Disappointed
Disappointed.
I truly wish I could say that this was a good Canadian product. But I can't. Every one of the 6 bottles sent to me have a defective spraycap. They seem to be glued with Crazy glue. They promised to send me new replacement bottles and have not. Now they don't even respond to emails. (Jan 30th,2025 update) Truesense sent me two(2) empty bottles and 2 additional fragrances. (Got to give the points for trying to make things right..👍🏼) Unfortunately all bottles eventually exhibited same sticking issue. The plastic of the spray top reacts with something in the fragrance. I eventually brought new bottles from AMaz.n with threaded spray tops, and transfered everything in the new bottles..
Unfortunate.. because the scents are amazing..
8 de enero de 2025
The whole process was very good
The whole process was very good. I’m impressed how accurate they are. Only downside was one of the tops were so tight I pulled the spray out with it and spilled out the bottle.
Was surprised with 2 samples of other scents. Will definitely be ordering more in the future.
9 de enero de 2025
The scent arrived fast and well…
The scent arrived fast and well packaged. It smells exactly right and even the bottle looks much like the original. I’m pleased with the quality.
23 de diciembre de 2024
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.