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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our company has been a member of South Ayrshire Trusted Trader for over a year now. We find it extremely beneficial as it cements our commitment to our clients, and it’s another link for them to trust... Ver más

Valorada con 5 estrellas sobre 5

Been using Trusted Trader since I started the company and will continue to do so. It's one of many social media links/sites I send to customers for customer feedback after work has been completed.... Ver más

Valorada con 1 estrellas sobre 5

Having received unprofessional substandard work from a workman i spent some time writing a review for trustedtrader.scot as I was invited to do by email. I spelt out in detail the problems with the wo... Ver más

Valorada con 5 estrellas sobre 5

Had window shutters fitted by The Edinburgh Shutter Company, who did a first class job. The two joiners were very friendly, chatty guys and pleasant to deal with. No mess was left after the job was do... Ver más

Información sobre la empresa

  1. Servicio de marketing por Internet
  2. Empresa de construcción
  3. Electricista
  4. Constructor de casas
  5. Fontanero
  6. Mantenimiento de viviendas

Escrito por la empresa

View your local official Trading Standards Trusted Trader scheme. Trusted Trader is Council backed and supported by Police Scotland. All Trusted Traders are fully vetted by Trading Standards, so use a business or trader you can trust


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

25 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 2 semanas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

From start to finish

From start to finish. The joining process was great. Any questions answered and helped with. Even after joining was able to get swift answers to later questions.

9 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Smooth process

The joining process was very smooth and efficient and we get a lot of enquiries via Trusted Trader. I would not hesitate to recommend joining.

8 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Joinery Works

what a great and helpful team at Trusted trader help me get through all stages to get my way through the vetting etc and become a Trusted Trader.

9 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Been using Trusted Trader since I…

Been using Trusted Trader since I started the company and will continue to do so. It's one of many social media links/sites I send to customers for customer feedback after work has been completed.

Also customers seem to trust the name.

26 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Only accepts good reviews.

1 de octubre de 2025
Opinión espontánea
Logotipo de Scotland Trusted Trader

Respuesta de Scotland Trusted Trader

We emailed the reviewer in question regarding this completely untrue claim, but never received a response.

The alleged unaccepted review in question was published (long before this TP review). It appears the actual issue is that the reviewer is unhappy with the trader's response.

The review in question:
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Triple glazing was ordered to an agreed formal glazing specification. A different product specification supplied which did not fit the windows and therefore had to be taken away. Replacements were offered at full cost i.e. the 50% upfront deposit paid was forfeit. Mark Smith Glazing was not prepared to reach any replacement agreement which incurred any cost whatsoever to them.

BUSINESS RESPONSE: The glass was ordered to the exact specification the client asked for. When we went to install the client had given us the wrong specification. We offered to order new glass at cost and install but this was refused. The above review is just trying to damage our company and from our 5* reviews this is just not how our business operates. We pride ourselves on quality and excellent customer service.
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As with most review platforms, including TrustPilot, the accused has a chance to respond, as there are two sides to every story. It's down to the web visitor to make their own mind up.

Valorada con 5 estrellas sobre 5

Trusted Trader Scheme - business perspective

I was extremely happy with the thorough nature of the vetting process for the Trusted Trader scheme, including the home visit, which I believe is essential.

The Trusted Trader email alerts have been working very well and is extremely easy to use. This makes communication with clients very straight forward.

The scheme has helped me expand my business at a manageable rate and has introduced me to some extremely nice customers.

I am totally satisfied with my experience of the Trusted Trader scheme so far and would recommend it without hesitation to other service providers.

14 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Only Business Vetting Scheme to Trust

Reliable, trustworthy and vetted businesses only are allowed to join this scheme. Council Trading Standards Officers spend upto 2 hours interviewing each prospective business to ensure that the business is operated to the highest standard

14 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Home improvements done by people you can trust

I have found the Trusted Trader scheme to be a great resource when trying to find someone to carry out home improvements. I have been able to find someone local that I can rely on and can see their (verified!) reviews.
Their staff are always polite and helpful.
There are a few similar schemes out there but this is 100% the best one for supporting both home owners and traders.

11 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

good site

good site. my business is on it

they dont remove bad reviews unless they are proven to be lies with documentation etc. so everyone has to be top form every time

13 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly beneficial scheme

Our company has been a member of South Ayrshire Trusted Trader for over a year now. We find it extremely beneficial as it cements our commitment to our clients, and it’s another link for them to trust us as a contractor. The process to join is thorough, which we appreciate as this means no rouge trade me would ever make the scheme.

13 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

GR Window and Door Specialist Ltd is a First Class Company

GR Window and Door Specialist Ltd has restored my faith in door and window installers. The whole process was easy as everything is made very clear in the emails. The staff were helpful and attended when stated. The installation team were efficient, very tidy and did a first class job. I had no qualms about leaving them to work in my home whilst I went out as they both just got on with the job. I was never left wondering what was going on and was kept informed of all proceedings. There was a hiccup, on my part, with the final payment but I was not treated as a bad debtor. I was highly embarrassed about the situation but was dealt with kindly and with patience whilst I remedied the situation.
A first class company which sells and installs excellent products with skill.

11 de junio de 2024
Opinión espontánea

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