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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I was happy with the performance of the collar for about a year then started having issues. Reached out to customer service several times over a period of months regarding inaccurate alert. Each perso... Ver más

Valorada con 5 estrellas sobre 5

Honestly, my Fi Series 3+ (upgraded recently from Series 3) has provided such peace of mind for our family. I have had very few false alarms and am notified about safe zone exits very consistently whe... Ver más

Valorada con 4 estrellas sobre 5

The community aspect is great. The step tracking can be misleading if your dog plays a lot because the pedometer mistakes head movement as steps. The GPS isn’t super accurate. Not sure yet if I’ll con... Ver más

Valorada con 5 estrellas sobre 5

I have this product for 3 years now and consider it essential for keeping track of my off-leash dog. In addition, it is a great indicator of his health. Fi never mentions it in its marketing, but I c... Ver más

Información sobre la empresa

Información proporcionada por diversas fuentes externas

The next generation of smart dog collars: 3 months battery life, location and activity tracking and the world’s first collar on LTE.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

425 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Valorada con 5 estrellas sobre 5

Monitoring at it's finest

Fi is a great help for me. I only let my dog go out alone first thing in the morning and Fi allows me to monitor his movements. He rarely leaves his home area but it immediately alerts if he does and I can give a whistle for him to return. We enjoy the step counting and are on our third 200+ day streak. It's my favorite weight control method and my dog appreciates the outings. Fi gives me peace of mind.

23 de octubre de 2025
Valorada con 5 estrellas sobre 5

Best tracking collar and so much more!

Love that we can track our pup's activity level, sleep, steps in addition to knowing when she travels out of her home zone. Gives us great peace of mind that should she get loose, we'll have a greater chance of tracking her successfully. We've had the collar for about 2 months and love it so far.

22 de octubre de 2025
Valorada con 3 estrellas sobre 5

Tracking is not very good

Tracking is not very good. I ended up getting a “real” gps collar that I use in tandem with the Fi since I paid for a whole year. The “real” gps collar is one second behind my dog at all times (fi is five minutes behind my dog) the “real” gps collar follows him AND me, and works when there is no service and even on airplane mode (fi doesn’t work if you don’t have service and you will get lost, and It just shows where I went, not where my dog went). The “real” gps collar (the one that actually works and follows every step my dog takes) has NO MONTHLY FEE, so I will not be renewing my fi subscription. In fact, I kind of hate Fi because they are making a boatload of money for a product that doesn’t even work well compared to real gps collars that don’t even have a monthly fee. Some people call that a scam, just saying. And that dog Django? With 7million steps in 30 days? Is anyone calling animal cruelty on these people that are making their dog run 230,000+ steps per day every single day??? People don’t like that crap.

20 de octubre de 2025
Valorada con 3 estrellas sobre 5

Mostly great but walking track info is inaccurate

The walking track information shown is very seldom accurate. Sometimes it is WILDLY INACCURATE! I've spent hours documenting the problems and sending screenshots, verbal descriptions, etc. in to Fi and they cannot get the issue fixed. To their credit, they seem to have tried. But they say the line drawing is a "Third Party App" and they cannot fix it. The "Lost Dog" mode seems to work (they say they do not use the Third Party App for that).

20 de octubre de 2025
Valorada con 5 estrellas sobre 5

Tracks my dogs as it describes

Tracks my dogs as it describes. Rarely have used lost mode but when you get it to load (which may take a period of time) it’s live tracking is true. The boundaries that you set within the app for dog safe spaces work well to. Used it for about 2-3 years and will continue to; I’m happy with it.

20 de octubre de 2025
Valorada con 5 estrellas sobre 5

Safe and Secure

We love having the security of knowing where our dogs are. Wonderful service that isn’t overly expensive. Charges last multiple days. And the app is always improving!

20 de octubre de 2025
Valorada con 5 estrellas sobre 5

I’m very happy with fi

I’m very happy with fi. Kona, my German shepherd Husky mix hasn’t escaped since I purchased it. I loved that I could add other family members to help track her. I like all the new features on the upgraded model to track her health. It’s interesting to review the information FI picks up. I loved that FI has a light attached. It gets dark early during the fall and winter so it’s very convenient. A couple of things I’d like to see added would be to have the night light made larger or brighter. Kona has longer hair and it’s hard to see sometimes depending on the position of the collar. I would also like to be able to set the alerts feature to a different tone from my other notifications. If there is a way please let me know.
I enjoy being able to shop at different stores from your app. I found a couple of decorative collars in colors to match the season. I think that’s a nice way to do business.

20 de octubre de 2025
Valorada con 5 estrellas sobre 5

All in all this is a great product

All in all this is a great product. Tracks very well. I love that is keeps track of our millage on our walks. I use his total steps per day to make sure he is getting enough exercise. It needs to be recharged every 5 to 6 days which is fine. I would recommend this for your dog.

20 de octubre de 2025
Valorada con 4 estrellas sobre 5

Our Clara Mae got out

Our Clara Mae got out, I didn't panic with her having the FI collar on. Her recall is horrible but we could track her in real time
The GPS did time out a few times and had to wait for it to come back live, that did take longer than I expected but we received text updates every few minutes until she was finally home. It did the job and has paid for itself in my opinion.

11 de octubre de 2025
Valorada con 5 estrellas sobre 5

Fi is such an awesome tracker

Fi is such an awesome tracker. I also love the new AI stuff. I’m not a fan of AI. But I do like that I get to see when she licks more or scratches more. It’s usually very accurate when things like that increase or decrease and for an anxiety ridden fur mama it’s nice to see it! And the peace of mind having a tracker on my dog. I was hesitant at first to try fi as I seen some people speak negatively. But I switched to fi from another dog tracker and I’m so glad I did! Fi is so reliable. My dog is more than just a dog and a family memeber. She’s also my service dog. So having a tracker gives me added peace of mind. If you’re on the fence about getting a fi collar, DO IT! You won’t regret it. The battery life is awesome. The app is super easy to understand even for my older parents. Thank you Fi!! From a very happy dog mom!

20 de octubre de 2025
Valorada con 5 estrellas sobre 5

Escape artist Osita

We have lost Osita twice when she was chasing something and we were able to find her within 30 minutes it is comforting to know it is possible.

18 de septiembre de 2025

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