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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Be mindful that Pawlax share you're information with business partners which may explain 2 unauthorised withdrawals from my account of nearly 200 dollars since purchasing a Pawlax product via Visa. L... Ver más

Valorada con 3 estrellas sobre 5

My puppies were still dreadfully stressed of storms. I have left them wearing them since arriving finally removed them this morning and have found sadly no difference in behaviour The Temu ones had... Ver más

Valorada con 2 estrellas sobre 5

It was all great ordering the collars and receiving the collars quite quickly. However, one of the collars came apart while my dog was wearing and I was not able to put it back on my dog. The collar w... Ver más

Valorada con 5 estrellas sobre 5

products works really well my puppy max doesn't destroy my couch anymore thank you!!!!


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3,0

Medio

TrustScore: 3 sobre 5

27 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Be mindful that Pawlax share you're…

Be mindful that Pawlax share you're information with business partners which may explain 2 unauthorised withdrawals from my account of nearly 200 dollars since purchasing a Pawlax product via Visa. Lesson now learnt!
Secondly, the collars are still not sent after 3 weeks.

1 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Should have read these reviews first. Afraid to use it now.

I waited 3 weeks for these to come in the mail... I ordered the three pk one for my mom's anxious dog one for my brother's anxious dog and one for my dog.. this is the second time I got burned from ordering online on an ad. I don't think I will ever do this again. From reading these reviews having to return this product to china? This is my second time buying a product with the end result being horrible because there's no way you're going to return the product to China?? That's totally ridiculous. That's why it took so long in the first place. I've definitely learned my lesson now. And from reading these reviews I am afraid to use them I would be embarrassed to give this to my mother or my brother and have their dog get sick from it instead of help with the anxiety. There's 20 bucks down the toilet. Next time you read something and you think that's too good to be true believe in it.. I certainly will.. just skip over and keep on going.. don't waste your money on these..

19 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was a bit skeptical at first

I was a bit skeptical at first, but this pheromone collar really helped my dog. He seems much calmer, less anxious, and more relaxed overall. The change was noticeable after a few days. Easy to use and doesn’t bother him at all. Definitely recommend!

8 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never received and no assistance

Ordered back in January for shipping to Australia. The tracking said they arrived in Sydney at the end of January. Have contacted them numerous times about never receiving the items (now they have a new email address) but no-one ever contacts you. If they can't supply I would like a refund.

31 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

It’s a money grab operation.

Terrible customer service. If you are dissatisfied with the product, they want you to send it back to China, which will cost an arm and a leg just in postage. I went through several emails back-and-forth between the company and my request for a return authorization and prepaid label when they finally came back and said they will offer me a 25% refund with no return label and demanding I send it back to China.
Do not do business with this company.

25 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Company lies and can't support their product

This company lies about where they are based. While it may not be a big deal to some, it renders their refund policy useless. Nowhere on their site do they state they are from China. When asked about the ridiculous amount of shipping time, I was the the promotion went so well, they sold out of their USA warehouse and had to use their China one.wgen I wanted to return the product, that did not help my dog, they told me it had to go back to China. That would cost me close to what I paid in the first place. For the record, my problem with buying things directly from China is all shipping related. My dog started panting heavily when I put the collar on and didn't stop until it was taken off. #pawlax couldn't even tell me if there were any specific instructions for use. I have all of this in email. #buyerbeware

10 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Didn't receive but stated it was

Didn't receive but stated it was. Vendor said I have to contact the delivery service as it was out of their hands. Wanted a refund as I didn't receive product and vendor is responsible for making sure customer receives product. Worst customer service ever. Won't ever refer or use in the future.

9 de febrero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Unfortunately, a Collar broke.

It was all great ordering the collars and receiving the collars quite quickly. However, one of the collars came apart while my dog was wearing and I was not able to put it back on my dog. The collar was essentially broken in half. My other dog is wearing hers, but unfortunately I haven’t noticed any difference in her.

1 de diciembre de 2025
Valorada con 3 estrellas sobre 5

My puppies were still dreadfully…

My puppies were still dreadfully stressed of storms. I have left them wearing them since arriving finally removed them this morning and have found sadly no difference in behaviour The Temu ones had same response with less of a scent

5 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Quick service and it is helping.

Quick service. My dog is 11 this year and I got the collar to help my dog relax a bit because she's a worrier and anxious. I think the colars helping she's had it on since Xmas day. I would get it again.

5 de diciembre de 2025

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