Tt Estates Opiniones 

2
•
TrustScore: 3 sobre 5

2,9

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Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

2 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,9

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Valorada con 1 estrellas sobre 5

Worst estate agents in Southport

This so-called company is abysmal. The staff takes no initiative to get things done and no responsibility. They need to be repeatedly chased for rental payments and their inventories are poorly done by Miles Turner. They wash their hands of all responsibility after tenants have moved out and leave it to homeowners to resolve disputes. If I wanted to deal with all the stressful life admin myself I wouldn't have engaged the services of an estate agent in the first place. The only member of staff who is remotely helpful is Sharon. Nikki is absolutely incompetent and never seems to know the answer to anything. Over Christmas the tenants vacated the house early and it was empty for 2 months during freezing temperatures causing the pipes to burst, resulting in extensive damage to the whole house. TnT Estates being the property managers should have emptied the water tanks after the tenants left, but their incompetence cost me over £70K in repairs. Stay away from this 'company', which is actually just a one man show, and save yourself the heartache and hassle. Use a real estate agent if you have to. If I could give them zero stars I would.

7 de noviembre de 2023
Opinión espontánea
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Respuesta de Tt Estates

Thank you for your review. We are extremely disappointed to hear that you were disappointed with your experience with T&T Estate Management Ltd. Unfortunately, none of the staff are able to identify your case as you have chosen to post anonymously, we therefore cannot respond other than to say any problems as sever as you report would be very exceptional to us & would therefore be remembered by a staff member.

Should you wish to discuss further please do not hesitate to contact our office.

Kind regards,
T&T Estate Management Ltd.

Valorada con 1 estrellas sobre 5

Disappointing Experience with T&T

Disappointing Experience with Nicky at T & T Estates
We had an awful experience with Nicky at T & T Estates. She organised a secret vote with the resident shareholders of South Hill, Southport, about installing a disability ramp. Shockingly, she excluded a shareholder who is wheelchair-bound and needs the ramp to access her home.

T & T referred to this as a "confidential" vote, yet the disabled resident was not allowed to see what the vote entailed or how it was presented. Initially, 6 out of 9 residents voted for the ramp, but the outcome changed after the secret vote. Nicky at T & T has refused to share the details of what was communicated to the other residents, completely excluding the disabled resident from this critical information.

Legal action is being considered.

2 de agosto de 2024
Opinión espontánea
Logotipo de Tt Estates

Respuesta de Tt Estates

Thank you for your review. We are extremely disappointed to hear that you disagreed with the decisions made by the majority of owners at the property. I have reviewed your case & can see detailed consultation was undertaken with the directors & owners at the property & we carried out their wishes as instructed by them. Additionally, the proposals you were seeking to implement were contrary to the terms of the lease that governs alterations at the property. Whilst we appreciate this was disappointing to you, we undertook our role diligently & in compliance with the wishes of the majority of flat owners & the terms of the lease.

Should you wish to discuss this matter further, please do not hesitate to contact our office.

Kind regards,
T&T Estate Management Ltd.

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