Tudor Environmental Opiniones 

72
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always fantastic service - efficient and accurate with the orders and they come the next day which is very handy - this enables us to be able to continue with our work without delays waiting for too... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Its always so easy. Log in find what you want order and turns up with in a couple of days unless in stock then comes tomorrow. Great service if there is ever a problem they are quick to resolve and su... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very effective service. Fast delivery of items. Items nearly always in stock. Easy to get hold of and friendly when calling. Regular contact from company and salesperson. Expanding range of items. Co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The communication throughout the whole ordering process is amazing with regular updates. The speed to get a quote to items being dispatched is by far the best out there. And the flapjacks are amazin... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Jardín
  2. Servicio de mantenimiento de terrenos
  3. Servicio de reparación de maquinaria
  4. Tienda de máquinas
  5. Taller de máquinas
  6. Mayorista de herramientas

Escrito por la empresa

Who are we you're asking? Good question... We started back in 1994 working from a garden shed with little idea of what was to follow! Fast forward 30 years and we have a great team going above and beyond to send out high-quality grounds maintenance products to our customers all around the UK. We ship over 80% of orders same day. From 6,500 product lines, we hold 98% of normal stock items. What has remained consistent is the “Exceed Customer Expectations” mind-set of our amazing team of 40 workers all willing to go the extra mile for our customers. OUR MISSION - To source and supply a comprehensive range of quality products to fulfil the needs of the Professional Grounds Maintenance Industry. OUR VISION - To be recognised nationally as the preferred supplier to the Grounds Maintenance Industry, due to our exceptional service in the supply of an extensive range of relevant & quality products at attractive prices. OUR VALUES - We are committed to: Providing a helpful, friendly and very high level of personal service. Integrity and honesty in every situation. Having sales staff with high levels of product knowledge. Quickly resolving any issues arising. Providing customers with a "better" buying experience. Starting back in 1954, previously having been grounds maintenance contractors ourselves, Tudor Environmental has been committed to give their customers a top-class service and to help them get ahead and complete their tasks in the best possible way. 1954 – Founder of the business, Stewart Beresford leaves school to study Horticulture. 1976 – Stewart starts Tudor Horticulture. 1980 – His sons Andy and Jerry join as the business quickly expands. 1993 – Tudor Environmental, sister company to Tudor Horticultural begins to take shape. 1994 – Tudor Environmental moved into its first commercial premises. 2006 – The business moves to much larger premises as growth continues over time. 2016 – The business moves to much larger premises again where they remain in 2024. As a family-owned business, now in it’s third generation, we continue to passionately adhere to our original values and culture. This includes integrity and honesty in every situation, being easy to deal with, providing a helpful, friendly, and very high level of personal service – as the ‘one-stop shop’ supplier to the professional grounds maintenance industry. Over the last 30 years, we have grown to become a key supplier to numerous Councils, Contractors, Grounds Departments and Landscapers throughout the UK. We look forward to being of service to you.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

72 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(72)

33 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Great service, very quick and very helpful

3 de agosto de 2026
Logotipo de Tudor Environmental

Respuesta de Tudor Environmental

Thank you for the review Paul - look forward to being of service again soon!

Valorada con 5 estrellas sobre 5

Excellent

Excellent , speedy service

1 de julio de 2026
Logotipo de Tudor Environmental

Respuesta de Tudor Environmental

It's a pleasure Matt - thank you for your business!

Valorada con 5 estrellas sobre 5

Superb service as always.

Always easy to deal with and great value. Delivery is fast and reliable.

1 de mayo de 2026
Logotipo de Tudor Environmental

Respuesta de Tudor Environmental

Thanks Andy - thank you very much for your review - much appreciated and look forward to being of service again soon. Have a good weekend

Valorada con 5 estrellas sobre 5

on time ,good price

on time ,good price, knowledgeable staff

1 de mayo de 2026
Logotipo de Tudor Environmental

Respuesta de Tudor Environmental

Thanks Stephen - much appreciated - please to speak to you! Have a great BH weekend

Valorada con 1 estrellas sobre 5

Still no refund

Ordered seed tray inserts showing in stock on website but then received a message out of stoxk and no idea or datw when would be in stock. Asked for an immediate refund and several emails and phone calls later still waiting for the refund. It appears they can take your money in seconds but it supposedly takes days and days to refund. Joke company.

9 de abril de 2026
Opinión espontánea
Logotipo de Tudor Environmental

Respuesta de Tudor Environmental

Dear John,

Thank you for your review.

We are sorry to learn that you were dissatisfied with your experience and appreciate the opportunity to clarify the matter.

Your refund has been processed in full. As standard, once issued, card refunds typically take three to five working days to appear in your account. This is dictated by the banking system and applies across all retailers, meaning we are unable to accelerate this timeframe once the refund has been completed.

During your call, you requested a same-day refund. We advised that this could be arranged via bank transfer; however, this would have required your bank details, which were not provided. As a result, the refund was returned to your original payment method in line with standard procedure.

We apologise for any frustration caused and trust this clarifies the matter.

Valorada con 5 estrellas sobre 5

The Tudor team are so helpful

The Tudor team are so helpful. Quick to provide you with all the information you need. The prices are also great. Enjoyed the whole shopping experience. Thank you

1 de abril de 2026
Logotipo de Tudor Environmental

Respuesta de Tudor Environmental

Thank you for the review - glad to be of service - look forward to serving you again!

Valorada con 5 estrellas sobre 5

Communication

The communication throughout the whole ordering process is amazing with regular updates.
The speed to get a quote to items being dispatched is by far the best out there. And the flapjacks are amazing!

2 de marzo de 2026
Logotipo de Tudor Environmental

Respuesta de Tudor Environmental

Thank you John - really appreciate your review - anytime you want more flapjacks just let us know (or place another order!!)

Valorada con 5 estrellas sobre 5

Very quick

Very quick. Excellent service thank you

2 de marzo de 2026
Logotipo de Tudor Environmental

Respuesta de Tudor Environmental

Thanks for the review Gary - glad to be of service!

Valorada con 5 estrellas sobre 5

Tudor always provide excellent service

Tudor always provide excellent service, staff are extremely helpful at all times.

2 de marzo de 2026
Logotipo de Tudor Environmental

Respuesta de Tudor Environmental

Thank you Lorraine - we do appreciate that feedback and your business and look forward to being of service again soon.

Valorada con 5 estrellas sobre 5

Perfect

Excellent service, quality products and prompt delivery

2 de febrero de 2026
Logotipo de Tudor Environmental

Respuesta de Tudor Environmental

Thank you Paul - much appreciated - look forward to being of service again soon! Have a good weekend.

Valorada con 5 estrellas sobre 5

Excellent

Excellent.
This is the place to go for quality products at competitive prices and super friendly and helpful advice.
Throughly recommend

13 de enero de 2026
Opinión espontánea
Logotipo de Tudor Environmental

Respuesta de Tudor Environmental

Thank you for your review Mark - this is much appreciated and look forward to serving you again

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