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Información sobre la empresa

  1. Tienda de audio para el hogar
  2. Tienda Hi-Fi
  3. Tienda de equipos de cine en casa

Escrito por la empresa

TUNERSYS: Precision Audio for the Modern Enthusiast Founded in 2011 by two audio enthusiasts in the heart of Zhuhai’s National Software Industry Base, TUNERSYS has spent over a decade perfecting the art of high-fidelity internet radio and network audio. We believe that true HiFi shouldn’t be confined to a dedicated listening room—it should be an effortless experience that flows through your home and office. At TUNERSYS, we specialize in high-end internet radio tuner amplifiers, Wi-Fi streaming systems, and custom audio modules. Unlike mass-market brands, our approach is rooted in precision engineering and a relentless pursuit of uncompressed, pure sound quality. We bridge the gap between classic radio nostalgia and modern digital convenience. Our mission is simple: to let every gentleman enjoy the richness of HiFi music, everywhere. We are not just a hardware provider; we are your partners in sound. From our signature Internet Radio Sound Systems to our advanced DIY audio kits, every product is crafted to provide timeless reliability. We place the customer's needs at the heart of our design process, ensuring that your listening experience is supported by our dedicated technical expertise for years to come. Your music, our passion. Experience the TUNERSYS difference today.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

10 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(10)

0 opiniones en los últimos 12 meses

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Comprobamos las opiniones

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Valorada con 5 estrellas sobre 5

For Travel / For Whole House

I bought one of their units primarily for the "road". Hotel Stays and Vacations with the unit was great. I'd rather have Music than TV. Fixing to buy 2 more and change out all the stuff in the House. You don't need receivers with all the Power this thing delivers.

You do need to be a "little" Tech savvy to get it up and running but once it's there, it's there!

22 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No product and no response to emails

Placed an order in mid-December. After a month no notice that the order was shipped. No response to several emails to tech support and marketing.

16 de diciembre de 2024
Logotipo de tunersys.com

Respuesta de tunersys.com

Hi, we sincerely apologize for the initial logistics delay. We are glad that the product finally arrived and that our technical team was able to assist you with the final setup. At Tunersys, we stand by every unit we build. Thank you for your patience and for being part of our journey.

Valorada con 5 estrellas sobre 5

Unit arrived relatively quickly

Unit arrived relatively quickly, considering how long things often take to get here from China.

I was a WEE bit disappointed it didn't come with a power supply, especially as a regular USB supply ISN'T what's needed. However, I was able to find a supply that worked. I configured the WiFi .. a bit finicky using just a few buttons .. and it connected worked just as hoped for!

Next step was to add some of MY stations, not the ones preprogrammed into the device. Sadly, I was NOT able to find the URLs for the "stream" of any of my stations.

So I went to the Tunersys.net website and found a page there that allowed me to pick stations from the site, using my mouse!, not the little buttons.

Narrowing the choices down from what must have been thousands, I got down to just my province (B.C.) There I found 72 stations to pick from, a combination of AM and FM. Frankly, I didn't know there WERE so many stations.

My problem now changed from finding ANY local station to picking WHICH local station .. a problem I'm happy to deal with.

I picked about a dozen and added them, somewhat magically, to my device, a very simple process.

In all, I'm very very happy with my purchase!

27 de marzo de 2024
Valorada con 3 estrellas sobre 5

RADIO TUNERSYS PARALYZING CONTROL NAVIGATION. IMPOSSIBLE TO USE!

After a few months, my Tunersys radio started to freeze the tuner's navigation and had to be unplugged to resume operation. At any moment, control over the radio would become unavailable again. I contacted the seller in China but nothing was resolved. I ended up buying another device so I could find out where the defect was and order the correct part to replace and return to the excellent radio as before.

18 de noviembre de 2023
Logotipo de tunersys.com

Respuesta de tunersys.com

Hi, thank you for sharing your experience. We sincerely apologize for the initial navigation freeze issue you encountered. At TUNERSYS, we take product stability seriously, and we are glad that our technical support team, working closely with your proactive troubleshooting, was able to identify the root cause and restore your unit to perfect working condition.

We are especially grateful for your continued trust in us. Seeing you return to purchase a second WS161 unit, even while working through the technical repair of your first one, speaks volumes about your commitment to high-fidelity audio. It is customers like you who inspire us to keep refining our hardware. Thank you for being a valued member of our community, and we are here to ensure your music keeps playing for years to come

Valorada con 5 estrellas sobre 5

High quality internet stereo radio

Order quickly sent. I set it up without any real problem but do find it a bit confusing looking for stations. The tuner has a small footprint but very high quality sound. I have purchased 3 inits over the years as they provide so much enjoyment.

21 de septiembre de 2023
Valorada con 5 estrellas sobre 5

I bought an Internet radio construction…

I bought an Internet radio construction kit, the design is great, the quality is great, the delivery time was short.
If I had known about the more recently developed set, I would have bought it. I hope the software will be developed for this type as well!
Thanks Tunersys!

23 de febrero de 2023
Valorada con 4 estrellas sobre 5

Great delievey, but the function lacks some

Got the radio after 14 days, just as promised. It works great, the only reason I did not give 5 stars is that the presets do not work as in other radios. That is that the 1-9 buttons do not mean presets but quite another thing. To change between presets you have to work your way through several menus - cumbersome!

9 de marzo de 2022
Logotipo de tunersys.com

Respuesta de tunersys.com

Hi, thank you for your feedback! We are glad you're enjoying the sound quality.

Regarding the presets, there might be a small misunderstanding on how the number buttons work. You can actually access your favorites directly: for example, simply press '3' to jump to your 3rd preset, or press '1' + '8' + 'OK' to jump directly to your 18th preset. You don't need to navigate through the menu!

We hope this makes your listening experience much smoother. Thank you for your support!

Valorada con 4 estrellas sobre 5

Good communication

Good communication, fast delivery. The product matches the description. Quality is good. I am happy and probably will use your service again.

9 de enero de 2022
Logotipo de tunersys.com

Respuesta de tunersys.com

Hi Janistuk, thank you so much for your kind words! We’re thrilled to hear that you’re happy with the delivery and the quality of our product.

We truly value your feedback. While we're happy to have earned a 4-star rating, we are always striving for that 5-star experience. Is there anything specific we could have done better or any detail that felt missing? Your honest input helps us grow and improve for your next visit.

We look forward to serving you again!

Valorada con 2 estrellas sobre 5

WS161 does not have a very robust…

WS161 does not have a very robust wireless communication card. Could not obtain internet connection, even though the unit could "see" the AP router.

14 de agosto de 2021
Logotipo de tunersys.com

Respuesta de tunersys.com

To verify if the connectivity issue is caused by your home network environment, please perform this quick isolation test:

Please connect the WS161 to your smartphone's mobile hotspot. If the unit connects and streams normally via your phone's hotspot, this confirms the device's internet radio tuner is functioning perfectly. In that case, the issue lies with your home router's security or frequency settings (such as AP isolation or 5GHz band conflicts), which we can help you configure.

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