I’ve just begun my journey with Turnbull to be debt free. I was truly losing sleep with worry over debts. Once I reached out to Turnbull all my anxiety was resolved. The representatives are very kind... Ver más
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Consulta las opiniones de los clientes
I was very scared to make such a move and one because so many people have been scammed trying to do a debt consolidation that this gave me complete anxiety and depression and ect. Well so far Turnbul... Ver más
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The program was great in the beginning. Now I am on the last account and have asked to speak with a negotiator. The phone rep, for what ever reason has an excuse as to why you can not speak to them. I... Ver más
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Recently, I decided it was best to end ALL of my credit card accounts in order to get out of debt. I attempted a debt consolidation program, but they had a plan that stretched out to around 7 year... Ver más
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Información sobre la empresa
Escrito por la empresa
We specialize in helping consumers resolve debt and defend against creditors. We provide attorney-represented debt negotiation in certain states. We also provide bankruptcy representation, consumer litigation defense against creditors, and representation for clients dealing with abusive debt collection practices (FDCPA violations).
Información de contacto
1431 Opus Place, Suite 110, 60515, Downers Grove, Estados Unidos
- 800-674-1504
- clientsupport@turnbulllawgroup.com
- turnbulllawgroup.com
4,4
Excelente
1 mil opiniones
Ha contestado el 100% de las opiniones negativas
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The program was great in the beginning
The program was great in the beginning. Now I am on the last account and have asked to speak with a negotiator. The phone rep, for what ever reason has an excuse as to why you can not speak to them. I have done the leg work on this last acct and all they need to do now is reach out to the debtor to validate the settlement amount so I can approve and be done with this program. The only information I got from them, which again im doing the leg work for them, is to have something in writing so they can then reach out to the creditor.
17 de abril de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
Hello Tami ~
We are sorry to hear that this final account has not followed the expectation. An account specialist will be reviewing your file and reaching out to you with updates.
only took 6-8 weeks for them to clear /…
only took 6-8 weeks for them to clear / resolve an account that had already been settled -- i provided proof of this when i opened this service --- i have asked multiple questions and get no response or a a form letter saying nothing and resolving nothing --- may drop them in a couple of days.....
19 de marzo de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
We hear your frustration and sincerely apologize for the ‘form letter’ responses. That is not the level of service we strive for, especially when you’ve already provided documentation. We take your concerns regarding the handling of your settled account very seriously and we would like the opportunity to improve your experience.
2 months in and the only result is a…
2 months in and the only result is a 100+ point drop in my credit score. No money saved, just late fees racking up.
11 de abril de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
We hear your frustration, and we know how stressful it is to see those numbers change. The initial phase of the program focuses on building your leverage for negotiations, which unfortunately impacts credit scores temporarily. Our goal remains helping you become debt-free for significantly less than what you owe.
An account specialist will be reaching out to hear your concerns.
It’s the right choice.
I’ve just begun my journey with Turnbull to be debt free. I was truly losing sleep with worry over debts. Once I reached out to Turnbull all my anxiety was resolved. The representatives are very kind and empathetic. Immediately after answering some questions you are informed as to eligibility and the monthly cost. Everything about the process felt transparent and simple. I am so relieved and grateful to be working with Turnbull. Don’t wait any longer. Give them a call.
24 de febrero de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
Knowing that we’ve helped you sleep better at night is the best compliment we could receive. Thank you for choosing Turnbull Law Group and for encouraging others to take that first step. We’re so glad to have you with us!
Understanding of my needs
Understanding of my needs, website is easy to use.
9 de abril de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
Thank you for the feedback! We’ve worked hard to make our website as intuitive as possible, so it’s great to hear it made your experience easier. We’re also glad we could meet your specific needs—that’s always our top priority!
I received weekly updates on my…
I received weekly updates on my mortgage loan details, the staff was very helpful in explaining everything to me. I would highly recommend them.
1 de abril de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
Thank you so much for the high recommendation! We believe that clear, consistent communication is the key to a successful experience, so we’re thrilled to hear you appreciated the weekly updates.
Turnbull LG may be ok, but their contracted business scouts, no so much
I enrolled in the program on yesterday, but after sleeping on it and being woken up out of my sleep due to continued feelings of unease and additional research by me (legal professional), I decided to cancel my contract less than 24 hours afterwards. Both the attorney "Lillian" I spoke to on yesterday and "Andrew" the cancellation agent I spoke to today were great. Andrew took the additional step to advise me that if I changed my mind within the next 90-days and decided to rejoin the program, I could do so and re-join the same program. It was very easy to cancel and I received my cancelation email within an hour of speaking with him.
The reason for only 3-stars is due to the agent that got me set up with them that is from Symple Lending. George Cuzakis was so nasty... yelling at me, demeaning tone and words, and belligerent. After Turnbull notified him that I'd canceled my contract, he called me and tried to bully me into reconsideration. When I firmly told him that I was not moving forward with the program, he hung up in my face while I was talking. George's actions are what would keep me from returning to Turnbull or doing business with them in the future in the event I reconsidered a debt relief program. If the agents they use at Symple Lending are going to act like George when things don't go their way, NO THANKS. I'll pass.
7 de abril de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
Hello Vatrece, We are so sorry to hear of your experience in the last 48 hours. This does not represent the level of professionalism that we expect from those representing our Law Group. Thank you for sharing your experience, and we will definitely look into the matter.
I’m new but thus far it has been easy…
I’m new but thus far it has been easy to explore the app/dashboard. No payments to my creditors have happened yet hence my credit score looks pathetic. Patience is key Elizabeth!
7 de abril de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
Thank you for the feedback, Elizabeth! We’re happy the app is working well for you. It’s completely normal to feel a bit eager at the start, but as you mentioned, consistency is key. Once those initial payments to your creditors are processed and reported, you’ll start seeing the impact of your hard work. We're here with you every step of the way!
I was so very lucky to find Turnbull…
I was so very lucky to find Turnbull Law Group. They have been so supportive to me. When you are having hard times in your life, the stress and the uncertiantly of how am I ever going to get through this, is so overwhelming. I am so thankful to TurnBull Law Group, they have made my life less stressful and I am not overwhelmed anymore. They are dealing with my hardship for me. They are so wonderful and caring. I highly recommend them to anyone who is having a hard time. You will be happy you did contact them, and let them take the stress away for you. No matter what you need them for you will be very happy you chose them. Thank you Judy
19 de febrero de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
Judy, thank you so much for sharing such a personal and touching review. We know that financial hardship isn't just about numbers—it’s about the heavy stress that affects your daily life. Hearing that we’ve been able to lift that burden and give you peace of mind truly means the world to our team. We are so happy to be in your corner, and we’ll continue to handle the heavy lifting so you can focus on yourself. Thank you for your trust!
The process of enrolling was simple
The process of enrolling was simple. The representative was knowledgeable, patient, and committed.
5 de febrero de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
Thank you for recognizing our team's commitment to your program. We’re happy to have you with us and look forward to working together.
Terrible Communication
Initial set-up calls were great - but when it comes to follow-up and concerns you never hear from anyone. I still dont know for sure if I have been scammed.
5 de abril de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
Hello, we are incredibly sorry to hear that you feel this way. Please know that this is certainly not the experience we want for our clients, and we take your concerns about communication very seriously.
We apologize for the silence you’ve experienced; there is no excuse for feeling left in the dark, especially regarding your finances. We want to assure you that Turnbull Law Group is a legitimate firm dedicated to helping our clients, and we would like the opportunity to prove that to you immediately.
Please contact our dedicated Client Support team directly so we can prioritize your file, address your concerns, and provide a clear update on your progress. We look forward to resolving this with you.
I have only been using Turnbull Law for…
I have only been using Turnbull Law for 3 months now. So far, when I call, the representatives are very helpful, personable, and professional. I'm still in the wait and see mode regarding paying my debtors but I feel confident that things will work out as I have been told they will.
5 de abril de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
Welcome to the family! It’s great to know you’re feeling confident in the process. Those first few months are all about setting the foundation, and we’re happy our staff has made that transition smooth for you. We look forward to turning that 'wait and see' into 'debt-free' alongside you. Thank you for the recommendation!
The staff and app have been very good…
The staff and app have been very good at communicating with me about the steps needed to get my bills paid off. The first settlement was very good and hoping the rest follows suit.
5 de abril de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
That’s what we love to hear! It’s great to know the app is making the process easier for you. Huge congrats on the first win—here’s to many more settlements and getting you to that debt-free finish line!
You are a good group helping me get out…
You are a good group helping me get out of debt faster
4 de abril de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
Thank you for the kind words! Our goal is always to provide the tools and support to speed up that journey to zero. We're proud of the progress you're making!
This group has been very helpful for me…
This group has been very helpful for me in resolving my debts. They are conscientious and hard working. I would recommend them to anyone
3 de abril de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
It was truly a pleasure working with you! We really appreciate you trusting us throughout this process. Thank you for sharing your experience—it motivates the whole team to keep going.
It took too much time to act
It took too much time to act, there was no movement for almost two months.
15 de marzo de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
We are sorry to hear that your program was not meeting your expectations. Someone from our team will be reaching out to hear any additional concerns you may have.
Hope for the future...
I'm new to the plan but I have such confidence in them, I'm looking forward to the future without all this debt. I've tried another but they were nothing like Turnbull.
2 de abril de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
Thank you for choosing us! We know the road to financial freedom is a big deal, and we’re so glad you feel the 'Turnbull difference.' We can't wait to help you get to that debt-free future you’re looking forward to!
I went for it and it’s been a success so far!!
I was very scared to make such a move and one because so many people have been scammed trying to do a debt consolidation that this gave me complete anxiety and depression and ect. Well so far Turnbull has been fabulous and has been working hard for me. I would recommend to anyone in trouble.
6 de febrero de 2026
Opinión espontánea
Respuesta de Turnbull Law Group
Thank you for your kind words! We are so glad we could help ease your mind and provide a successful path forward. We know the first step is the hardest, and we’re proud to be working hard on your behalf. Thank you for recommending Turnbull to others who might be in the same boat!
Well I like when they notified me about…
Well I like when they notified me about my dept & letting me know what's going on.
12 de noviembre de 2025
Opinión espontánea
Respuesta de Turnbull Law Group
Thank you for sharing that! We know that dealing with debt can be stressful, so we make it a priority to keep you notified every step of the way. We believe you should always know exactly what’s happening with your program. We're glad you’re finding the updates helpful!
Respuesta de Turnbull Law Group
Our team takes great pride in being there for our clients, so hearing that they’ve been helpful to you is the best compliment we could receive.
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