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TutorCare Opiniones 

1794
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

For the course, we had Arfana, who was amazing! He was very dedicated, super friendly and educational. This course couldn't have been made any better than it already was! Highly recommend :)

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I really enjoyed this First Aid course. The trainer, Zahra Kidd, explained everything clearly and made the session relaxed and supportive. The hands‑on practice boosted my confidence, and we even had... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Realised my fire marshal certificate had expired, managed to book myself on a course same day. Trainer was great, was interactive and training easy to follow. Company also uses for first aid trainin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently had our second training session of first aid training. Our tutor was Baz Tomlinson. He kept everyone engaged with his humor and knowledge. Some of our employees had to use their CPR tr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Educación y formación

TutorCare Training

Escrito por la empresa

Why choose TutorCare?
We supply the UK with the workplace training to save lives, prevent accidents, increase productivity and staff wellbeing. All courses are certified and accredited to ensure content is in line with the latest regulations and HSE guidelines so you can rest assured you are in good hands.
Training, tailored to you
Course delivery is flexible, allowing you to work your training around your schedule: be that late night, weekends, or split at home with blended sessions. Plus, with our dedicated account manager service, training support goes beyond ticking the boxes.
Nationwide venues
With over 300 centres around the UK, we have the widest network of any UK training supplier. To find your local centre, call us free on: 0800 781 2041
Training for all sectors
Whether you are looking for healthcare training, construction courses, fire marshalling, or first aid training, we have you covered.
Quality assurance
We offer courses accredited by Ofqual-regulated bodies, such as Highfield Qualifications, ILM (part of City & Guilds), and NCFE. All content has been designed to ensure that you meet training specifications from regulatory bodies like the CQC, OFSTED, and the Health and Safety Executive (HSE).

Información de contacto

TutorCare For All Training Requirements.

Providing nationally recognised certifications for the UK workforce.

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

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4,7

Todas las opiniones

(1794)

242 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Tutorcare

Hayley my tutor was fantastic, provided support and encouragement through my course. I would highly recommend Tutorcare

28 de julio de 2026
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Thank you very much for your feedback!

Valorada con 5 estrellas sobre 5

10/10 first aid course

For the course, we had Arfana, who was amazing! He was very dedicated, super friendly and educational. This course couldn't have been made any better than it already was! Highly recommend :)

14 de julio de 2026
Opinión espontánea
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Thank you for your feedback!

Valorada con 1 estrellas sobre 5

TERRIBLE

TERRIBLE. I inquired about a 1 day training course - I only wanted to know what the cost was. The sales person pressured me into reserving a spot and then asked for payment. I said that I needed to speak to colleagues to see if the dates would even work and she said she would send an invoice - me not realizing the in their eyes I had fully committed. When I tried to cancel 2 days later she said I would still have to pay the invoice. They have a cancellation policy - in which if you cancel within a certain time they let it go - I was a few hours past the 48 hour time window. I also really wasn't prepared to sign up for anything, and feel like I got duped into it. This is such a SCAM.

3 de julio de 2026
Opinión espontánea
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Respuesta de TutorCare

It was agreed with this customer that we would secure their training and send over an invoice - the cancellation window for this was explicitly highlighted. It was further agreed that we would contact them within this window to confirm. Regrettably, despite attempts from our sales team, a cancellation was made outside of this window and thereby incurred a proportionate fee.

Valorada con 5 estrellas sobre 5

Quick response

Realised my fire marshal certificate had expired, managed to book myself on a course same day. Trainer was great, was interactive and training easy to follow. Company also uses for first aid training. Highly recommend.

25 de junio de 2026
Opinión espontánea
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Thank you very much for the review!

Valorada con 1 estrellas sobre 5

We had a very disappointing experience…

We had a very disappointing experience with our First Aid tutor. The course felt disorganised, and the tutor’s behaviour was both disrespectful and unnecessarily confrontational, which made the group uncomfortable. Communication throughout the session was poor, and by the end we felt we had not gained the knowledge or confidence expected from the training.

18 de mayo de 2026
Opinión espontánea
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Respuesta de TutorCare

We requested further information through the official Trustpilot channels to better understand this feedback, but did not receive a response directly. However, the Facilities Manager who booked the course confirmed the attendee details, which enabled us to review the circumstances. The course commenced approximately 30 minutes later than scheduled due to late delegate arrivals. During the session, one delegate chose to leave early following a disagreement with the trainer. The remaining delegates completed the course and were certificated as expected. As a goodwill gesture, we offered an alternative course with a different trainer. This was initially accepted by the booking organisation but later declined by the individual delegate. It’s our hope that this delegate will reconsider to ensure that they are properly qualified.

Valorada con 5 estrellas sobre 5

Fire Marshal training

I did my fire marshal training with Rob at Tutor care. It was really informative and I left the training feeling prepared and confident in being a fire marshal.

22 de mayo de 2026
Opinión espontánea
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Respuesta de TutorCare

Thanks for the review!

Valorada con 5 estrellas sobre 5

Had a days health and safety training…

Had a days health and safety training led by Taz. Our trainer took the time to understand what we needed from the course and our preferred way of learning before shaping the course to use whilst making sure every important point was covered and understood. He also approached our training with humour and a clear duty of care. Thanks, Taz. We had a really good day

11 de mayo de 2026
Opinión espontánea
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Respuesta de TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Valorada con 5 estrellas sobre 5

Fire Marshall Training

As always the communication before our Fire Marshall training was very good and the quality of the course fitted our needs perfectly.

30 de abril de 2026
Opinión espontánea
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Respuesta de TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Valorada con 5 estrellas sobre 5

Organised a fire marshaling course with…

Organised a fire marshaling course with Tutorcare. Great communication throughout and Chris phoned before the training day to check details.
Great course which was delivered well by Chris and covered all the points needed. It was really helpfulto do the practical training with the extinguishers too

30 de abril de 2026
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Respuesta de TutorCare

Thank you for your amazing feedback

Valorada con 5 estrellas sobre 5

I had a really positive experience with…

I had a really positive experience with Tutorcare while completing my Level 5 Management course. The support throughout was great, and my tutor Nicki was especially helpful—always approachable, encouraging, and clear with her feedback, which really helped me improve.

The course itself was well-structured and relevant to real-world management, making it easy to apply what I learned in practice. I also appreciated the flexibility, which made balancing study with other commitments much easier.

17 de marzo de 2026
Opinión espontánea
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Thank you for your amazing feedback

Valorada con 5 estrellas sobre 5

Good staff and support

I recently completed the Level 3 Diploma in Residential Child Care (RQF) and had a really positive experience. My tutor was incredibly supportive, patient, and always explained everything clearly. They were always available when I needed help and made the whole learning process much easier.

Very good service, staff.

The course itself was well-structured and helped me build confidence in my knowledge and skills. I’m very grateful for the support I received throughout. I would definitely recommend this course to anyone looking to progress in residential child care!

17 de marzo de 2026
Opinión espontánea
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Respuesta de TutorCare

Thanks for the review!

Valorada con 1 estrellas sobre 5

Poor communication

Please, avoid tutor care as much as you can, i have been on NVQ 3 since october, 2025 and i have been very compliant with assessment submission, i dont even wait for submission deadline before i submit, i have done work observation. My assessor left me on 67% for the past 6weeks, sent personal email and i even reached out to my account officer, Gary , been chasing him too, to ask why i am being delayed, no communiation, no feedback, nothing. This is the 6month for a course that was suppose to finish since January, 2026. Avoid them for your peace of mind. I reiterate their service delivery is poor and the assigned assessor is poor in terms of communication.

18 de abril de 2026
Opinión espontánea
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Respuesta de TutorCare

Hello Omo. We've attempted to contact you multiple times this month. Progress on this programme required a further workplace observation, which was delayed following a change in management at your workplace. These details have since been updated following a conversation with our team on Friday. Your assessor is now able to facilitate your progression and will be organising your second observation soon.

Valorada con 5 estrellas sobre 5

Your best choice to upskill

Amazing company with great modules to equip anyone thrive in the health care sector.
The Assessor are knowledgeable and friendly, spurring you on to achieve the best you possibly can.

I highly recommend, lest I forget, they have got great pricing too

18 de marzo de 2026
Opinión espontánea
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Respuesta de TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Valorada con 5 estrellas sobre 5

Tutorcare Made Level 3 Diploma easy

What made my experience great is the fact that my assessor knows what comes first and made the courses easy to understand how they link to each other.
Katherine Smith knows her job and Tutorcare always update me all the way, I didn't struggle because all the instructions and mode of communication where clear.

17 de marzo de 2026
Opinión espontánea
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Thank you for your amazing feedback

Valorada con 5 estrellas sobre 5

Level 5 Diploma with Tutorcare…

I did a Level 5 Diploma with Tutorcare and they could not have been more helpful and supportive, helping me achieve my goals.

Highly recommended.

Thank you.

23 de marzo de 2026
Opinión espontánea
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Respuesta de TutorCare

Thanks for the review!

Valorada con 1 estrellas sobre 5

Failed payment? Tutor care is a scam organisation!

Failed payment?
After complaining that your assessor was taking forever to feedback on my work what did you do? NOTHING!!
As a result, I canceled the direct debit because all you kept doing was taking out my hard earned money without doing your job as you should!! This organisation is a scam! A big one at that! Do not register with them!
Give back my over £500 if you’re not a scam! Taking money for services you never rendered! Bunch of thieves!

9 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

First aid refresher course with Kevin…

First aid refresher course with Kevin was great. He covered the material really thoroughly & made it all very accessible with his hints and tips to remember things. I hope to not have to do any first aid for real, but feel prepared to do so if required.

29 de marzo de 2026
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Respuesta de TutorCare

Thank you for your amazing feedback

Valorada con 5 estrellas sobre 5

Kevin led a really effective first aid…

Kevin led a really effective first aid training session that was both informative and approachable. He broke things down in a clear, practical way and made sure everyone felt involved and comfortable asking questions. His friendly style and strong knowledge made the session enjoyable, and I left feeling much more prepared and confident. Really appreciate the great training—thanks, Kevin!

29 de marzo de 2026
Opinión espontánea
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Respuesta de TutorCare

Thank you for your amazing feedback

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