The Vines Supply Co Opiniones 56

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

probs best clothing company i’ve ever ordered from- sale was v good like half price, delivery is free down to a pretty low price, is very fast and feels very personal which is always nice. comes with... Ver más

Valorada con 5 estrellas sobre 5

These guys seriously went above and beyond. Item off eBay never arrived, I contacted them, within 24hrs a replacement arrived. Five Star service, however, 3 weeks later I get notification from Royal... Ver más

Valorada con 5 estrellas sobre 5

Excellent customer service. Although the wrong size was initially sent to me, on phoning them and explaining and also that the item was needed quickly as a birthday present, they went out of their way... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Unfortunately my initial purchase was lost in the post. I could not have received better customer care from Paul who offered a choice of a replacement tshirt which I am very happy with perfect. Grea... Ver más

Información sobre la empresa

  1. Tienda de patinetas
  2. Tienda de ropa para hombres
  3. Zapatería

Escrito por la empresa

The Vines Supply Company - Premium skate store located in Solihull. We stock a curated collection of the finest international brands. Visit us online or in store for skateboard hardware and accessories. Apparel & Equipment from brands including Polar Skate Co, Butter Goods, New Balance Numeric, HUF, Vans, Adidas Skateboarding, Dickies Skateboarding, Dime MTL and Bronze 56k.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

56 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

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Valorada con 1 estrellas sobre 5

Still haven't received my order placed…

Still haven't received my order placed nearly 2 weeks ago, no communication from seller so in limbo now.
We have had to purchase elsewhere and hope for a refund! :(

5 de abril de 2022
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Respuesta de The Vines Supply Co

Apologies this item was late, unfortunately we've had issues with small items with Royal Mail. As they have now been delivered and you have been refunded would it be possible to revise the feedback? Many thanks

Valorada con 5 estrellas sobre 5

Excellent price

Excellent price, ease of ordering and process, delivery was very reasonable and good. Only thing that could be improved is the tracking.

26 de febrero de 2022
Valorada con 5 estrellas sobre 5

Visited looking for a skate present for…

Visited looking for a skate present for a family member. The staff were really friendly and helpful and the shop looks great. They've got items you don’t really find elsewhere. Would definitely recommend.

8 de enero de 2022
Opinión espontánea
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Respuesta de The Vines Supply Co

✌🏼

Valorada con 5 estrellas sobre 5

Rad store

Found everything great from start to finish. Guys in store are nice guys, owner is down to earth chap with a chilled vibe. Tee is high quality, really impressed. Would deffo recommend.

3 de enero de 2022
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Respuesta de The Vines Supply Co

🤜🏽

Valorada con 4 estrellas sobre 5

Great

It looks good, arrived quickly but as it’s a present I can’t comment yet.

7 de diciembre de 2021
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Respuesta de The Vines Supply Co

🤙🏽

Valorada con 5 estrellas sobre 5

All good

All good excellent service with quick delivery and product as described

6 de diciembre de 2021
Logotipo de The Vines Supply Co

Respuesta de The Vines Supply Co

✌🏼

Valorada con 1 estrellas sobre 5

Appalling service

Ordered from here and item took ages to arrive. Was a present for a birthday which was missed, tried ringing, emailing, using Facebook, Twitter and their on line chat to contact them and chase order. Initially replied to say they would send out another but then communication stopped, wouldn’t answer requests for refunds. Not the only person to have problems with this company. Will not use again and advise to avoid.

1 de mayo de 2020
Opinión espontánea
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Respuesta de The Vines Supply Co

Apologies the service you received wasn't to our usual level. Unfortunately, this order was placed when all staff were on furlough and the owner was working an additional job due to the uncertainty surrounding business financial support. We hope to be able to serve you again now that normal service is resumed. Sorry again, thanks.

Valorada con 1 estrellas sobre 5

Terrible service. Avoid

Terrible service.
Over 4 weeks to finally receive an order which I cancelled and wanted a refund for due to no communication from the company at all. Or their other company Radgirl.
No response on phone, email or messenger, had to resort to social media to which I and and others were ignored only to get reaponse after letting them know they had been reported to trading standards.
Avoid this company.

30 de abril de 2020
Opinión espontánea
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Respuesta de The Vines Supply Co

Apologies the service you received wasn't to our usual level. Unfortunately, this order was placed when all staff were on furlough and the owner was working an additional job due to the uncertainty surrounding business financial support. We hope to be able to serve you again now that normal service is resumed. Sorry again, thanks.

Valorada con 1 estrellas sobre 5

Useless

Useless, I've ordered a product as a gift and tried to make a size exchange, which should be straight forward, however it has involved an unnecessary amount of emails and Facebook messaging and posts on their site to get any response from them at all. When they have responded they have suggested that they will be posting the exchange product tomorrow several times but provided no tracking number and nothing has turned up. Several other people are on they're Facebook page asking for refunds and complaining of poor communication too so I guess I'm not alone in this debacle of a shopping experience. I wouldn't buy anything from them again and would suggest you avoid them too.

30 de abril de 2020
Opinión espontánea
Logotipo de The Vines Supply Co

Respuesta de The Vines Supply Co

Apologies the service you received wasn't to our usual level. Unfortunately, this order was placed when all staff were on furlough and the owner was working an additional job due to the uncertainty surrounding business financial support. We hope to be able to serve you again now that normal service is resumed. Sorry again, thanks.

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