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Their polepress.tv site is not working anymore,but still taking my money. I have no way to quit the subscription as the website is not working. The only way my bank can help is by closing my bank account. I emailed them, I wait for an answer.
Bad gateway website with no customer service and no answers. The course literally disappeared in thin air after paying $150, the link gives an error message. I literally wasted my money
I had the same as the previous person. Although I have to admit, I made a mistake myself. By accident I bought the wrong course (essentials of static pole, instead of essentials of spin pole). I have tried to get in contact with them almost immediately, bit they didn't answer. Thought it would be my fault, maybe sending it to the wrong email, so tried sending it to another email of them. But still no response. Complete silence. And I didn't even want my money back, just wanted to switch to the right course. After the lack of contact I started to get worried and found some bad stories about them on Reddit. I don't know if they are correct, but at least I can tell for sure that they are very, very hard to come into contact with. No support at all, so €100 lost? I am getting the feeling of being scammed too, unfortunately.
I paid for an online “Essentials of Spin Pole” course, which they claim is tutored by the world champion Olena Minina. The course started on 31st Oct. I couldn’t access the course so spent 7 days asking for help on the forum feed, emailing, tried technical support, Instagram posts and eventually I emailed Legal@polepress but had no contact at all. They even started to delete my forum posts and blocked me from Instagram. This company is a sham and I wasn’t the only person requesting help to access the courses but there were no responses to any of the requests on the forum. Absolutely shocking service. The course was $101 of which I have no way of getting a refund
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