uAttend by Chronologic Opiniones 

57
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had signed up with Chronologic for a new clocking in system to manage our staffs hours and track Holidays. The staff there have been so helpful when doing this. They helped us initially set up all... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I like the mobile app which we will be using moving forward especially with Covid in mind. Lets see how this goes. The uAttend system is good but it does depend heavily on a good internet connectio... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very useful and robust T&A system. Face recognition on the new machine works smoothly. Easy to set up and the new wifi feature helpful. Been enjoying uAttend for the last 2 year and can't fault it. Ac... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The customer service and speedy responses from this company is the main reason why I give them five stars. Uattend has definitely helped my business with staff management. I couldn’t run my shop witho... Ver más

Información sobre la empresa

  1. Compañía de software
  2. Servicio de business-to-business

Escrito por la empresa

uAttend by Chronologic is a UK-based, cloud-powered time and attendance solution designed to simplify workforce management for businesses of all sizes. Offering a range of flexible clocking options - including biometric fingerprint, facial recognition, RFID, and a mobile app - uAttend ensures accurate, secure, and efficient tracking of employee hours. Its intuitive interface makes it easy for both managers and staff to use, reducing administrative burdens and minimising errors. The platform provides real-time reporting and analytics, helping businesses monitor attendance patterns, manage overtime, and prevent time theft, while ensuring accurate payroll processing. uAttend is highly scalable, making it suitable for small businesses and larger organisations alike. Designed with cost-effectiveness in mind, uAttend offers straightforward monthly plans without the need for complex installations or long-term contracts. UK-based support and comprehensive training ensure that customers receive the guidance they need to get the most out of the system. Trusted by thousands of businesses, uAttend by Chronologic combines reliability, ease of use, and robust functionality to streamline workforce management. With its modern technology and responsive support team, it empowers companies to save time, reduce costs, and confidently manage their staff, making it one of the leading time and attendance solutions available today. Starting at just £20.00 per month, uAttend provides a cost-effective way to streamline timekeeping without the need for complex installations or long-term contracts. Backed by free UK-based support and comprehensive training, uAttend empowers businesses to manage their workforce efficiently and confidently.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

57 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

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(57)

5 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Terrible Customer Service and Business Practices

From the time I boguth this timeclock the company raised their pricing. Thats a tactic because you purchased the timeclock and dont want to get rid of it. The company bombarded me with calls and emails to sign up for their full payroll service which I did not want. I was not happy with company as it was. The prices charged as we used it for less employees was too high for what it was. So when I decided to terminate the service at the end of the month areleady paid for the company disabled my access. They charged me for the full month and disabled my access to my existing data and I had two weeks more to use the product. This is clearly a poor business practice and in my opinion acting in bad faith. I did open support cases that were closed with surly reponses from the company that I will keep as proof. I am taking further action against them. US customers should know this company is outside the US. I am also contacting Costco so they are aware of these practices since I bought the time clock at Costco.

22 de diciembre de 2025
Opinión espontánea
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Respuesta de uAttend by Chronologic

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience.

We’d like to clarify that uAttend UK is a separate entity from uAttend US. As a UK-based business, we do not provide payroll services, nor do we manage pricing, subscriptions, support cases, or customer data for US customers. Based on the details in your review, it appears your service was provided by uAttend US rather than uAttend UK.

That said, we genuinely want to ensure your concerns are directed to the correct team and addressed appropriately. We would like to ask you to contact us via email using hello@chronologic.co.uk so that we are able to review these interactions.

Thank you again for raising this, and we hope to get a resolution quickly.

Valorada con 5 estrellas sobre 5

Game changer!

We've been using uAttend for our commercial cleaning company for the past six months, and I have to say, it's been a game-changer! The system is incredibly user-friendly, making it easy for our team to clock in and out without any hassle. It has significantly improved our time tracking accuracy, which means we can better manage our staff schedules.

What we really appreciate is the real-time reporting feature. It allows us to monitor employee hours instantly, helping us stay on top of our operations and quickly address any discrepancies. The system's reliability is impressive it's been consistently up and running without any issues.

Overall, uAttend has helped us reduce administrative workload, and improve overall efficiency. I highly recommend it to any business looking for a simple yet effective attendance tracking solution. We're very happy with our experience so far!

3 de septiembre de 2025
Opinión espontánea
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Respuesta de uAttend by Chronologic

Thank you for sharing such a brilliant review!

We’re thrilled to hear that uAttend has been a game-changer for your company and that your team has found the system so user-friendly.

Your recommendation means a lot to us, and we’re so pleased you’re happy with your experience so far.

Valorada con 5 estrellas sobre 5

uAttend

uAttend has been so helpful with everyone using it, it has made my job so much easier.
The staff are wonderful, if I have a problem (which is very rare) that sort it out for you straight away.

21 de agosto de 2025
Opinión espontánea
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Respuesta de uAttend by Chronologic

Thank you for your wonderful review! We're delighted to hear that the system has made your job easier and that it's working well for your whole team.

It’s also great to know that you've had such a positive experience with our support team - we’re always here to help, even if it’s only needed occasionally!

Thanks again for taking the time to share your feedback - it really means a lot to us.

Valorada con 5 estrellas sobre 5

New Clocking in system has made things Easier!

We had signed up with Chronologic for a new clocking in system to manage our staffs hours and track Holidays. The staff there have been so helpful when doing this. They helped us initially set up all of our employees and all of the rules we required for each individual regarding pay etc . They have emailed and called several times to see how we are getting on. The system itself is very good. It allows us to record everything we need and can be as detailed or as simple as we need it and i like that we can alter it for each individual employee. It should make things a lot easier going forward which is what we needed.
We would highly recommend them as a company!

13 de agosto de 2025
Opinión espontánea
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Respuesta de uAttend by Chronologic

Thank you so much for taking the time to share such a detailed review! We’re delighted to hear that the system is making things easier for you and that our team were able to support you with setup and beyond. It’s great to know the flexibility of the system is helping you tailor it to each employee’s needs. We really appreciate your recommendation!

Valorada con 5 estrellas sobre 5

uAttend has made such a difference and…

uAttend has made such a difference and saved so much time on admin. Tracking time, calculating holiday, no hassle.

13 de agosto de 2025
Opinión espontánea
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Respuesta de uAttend by Chronologic

Thanks a lot for your feedback. We’re so pleased the system has helped cut down on admin and made managing time and holidays hassle-free. Saving time is exactly what we want for our customers, so it’s great to hear it’s working well for you!

Valorada con 5 estrellas sobre 5

Very responsive and supportive

Very responsive and supportive. They helped me tailor make the system to work for our companies needs and have been in touch since go live to make sure we are okay. Excellent service.

4 de julio de 2025
Opinión espontánea
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Respuesta de uAttend by Chronologic

Thanks for the review, Penny!
Don't forget you can call or email us as you start to use the system. We're always happy to help.

Valorada con 5 estrellas sobre 5

5 Stars!!

Uattend (fingerprint ID solution) has been a great time keeping clocking in system for us and there are many features we didnt realise it had the capability of doing until I reached out to customer support. Also special Mention to Abi Sutton, who was very helpful on one occasion, Thank you again.
Would highly recommend Uattend

10 de abril de 2025
Opinión espontánea
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Respuesta de uAttend by Chronologic

Thank you so much for the fantastic 5-star review and for your continued support over the years! We're thrilled that uAttend has been a great fit for your team, and it's great to hear Abi was able to help when needed.

Valorada con 5 estrellas sobre 5

Excellent Service

We've been using uAttend for a short while, and it has completely transformed how we manage time and attendance at some of our sites. The system is incredibly easy to use, both for employees clocking in and for administrators managing schedules, reports, etc.

One of the standout features is its cloud-based accessibility, allowing us to track attendance from anywhere. The support team has been fantastic—responsive, knowledgeable, and always willing to help with any queries.

Overall, uAttend is a reliable, cost-effective, and user-friendly solution that we would highly recommend to any business looking for an effective time attendance system.

Thank you, uAttend, for such an excellent service!

28 de marzo de 2025
Opinión espontánea
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Respuesta de uAttend by Chronologic

Thank you so much for the review - we really appreciate you taking the time to share your experience. We're so glad our system is a great fit for you and that our awesome support team took good care of you!

Valorada con 5 estrellas sobre 5

A much better and efficient system

A much better and efficient system. Keeley is super helpful and extremely patient as I had a lot of delays in getting the system. She is always quick to respond to any queries and very helpful. Would definitely recommend!

11 de marzo de 2025
Opinión espontánea
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Respuesta de uAttend by Chronologic

Thank you for your review, and your kind words about Keeley. We will be sure to let her know.

Don't forget that you have free support and are welcome to contact us any time Monday to Friday between 9.00am to 5.00pm, so if you have any more questions do give us a ring on 01761 410084.

Valorada con 5 estrellas sobre 5

Spoke to Keeley who addressed my…

Spoke to Keeley who addressed my concern straight away and led on providing me with updates and communication - really good customer service !!

24 de enero de 2025
Opinión espontánea
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Respuesta de uAttend by Chronologic

Thanks Susan! I'll make sure the amazing feedback gets passed along to Keeley :)

Valorada con 5 estrellas sobre 5

Good T&A System

Very good T&A system. Easy to set up and the training was very helpful. The customer service team are excellent and reply very promptly. Been enjoying uAttend for the last 3 months and very satisfied with it.

3 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I can't say enough positive things…

I can't say enough positive things about Keeley Roach from Chronologic Ltd.! She absolutely blew me away with her exceptional customer service.
Fast and Responsive: My initial inquiry was met with a lightning-fast response. She was incredibly attentive and addressed my concerns right away.
Problem-Solving Pro: Keeley didn't just listen to my issues, she tackled them head-on. Her enthusiasm and resourcefulness is truly impressive. She resolved everything quickly and efficiently.
Top-Notch Experience: Thanks to Keeley, my experience with Chronologic Ltd. was outstanding. She's a shining example of what fantastic customer service looks like.
Highly Recommend: If you're looking for a company that prioritizes customer satisfaction, look no further than Chronologic Ltd. And if you're lucky enough to work with Keeley, you're in for a treat!

23 de mayo de 2024
Opinión espontánea
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Respuesta de uAttend by Chronologic

We agree - Keeley is simply brilliant!

Thanks for the amazing review, I'll pass this feedback along :)

Valorada con 5 estrellas sobre 5

Great customer support

With the assistance of Harriet Denning the customer experience was made easy and the process went smoothly of acquiring our machines and the setup.

The tutorials provided by the customer support team on how uattend works was simple and easy to follow, the customer support phoneline really helps.

5 de abril de 2023

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