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Ufree creates electric shavers, trimmers, and grooming tools designed for real life. From daily shaving to body grooming and at-home haircuts, our goal is simple: deliver reliable performance that fits into everyday routines.
ROOM 1101 11/F SAN TOI BUILDING NO.139 CONNAUGHT ROAD CENTRAL HK , 999077, Hongkong, China
3,9
15 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Bikini trimmers work great. No cuts or bumps. When the hair grows back I’m not itchy at all so I love that. The precision trimmer at the bottom is a game changer to help really get the hair to disappear. Shipping was also very fast. Used it straight out the box no need to charge right away. Great product a must buy for summer also great for travel.
These things are complete garbage. Don’t trust the marketing. Stick with the professional ones and pay a bit more.
Respuesta de Ufree - U ARE FREE TO BE YOU
Dear Customer,
We are very sorry to hear about your experience and that our product did not meet your expectations. Quality and customer satisfaction are our top priorities, and we take your feedback seriously.
We would love to make this right for you. Please contact our support team directly at contact@ufree.com with your order details so we can investigate the issue and offer you a proper solution (such as a full refund or a replacement).
Thank you for bringing this to our attention.
Best regards,
Extremely good.
I bought a purple bikini trimmer and a clipper for my husband — we all like them, and they've become part of my daily routine.
Im still waiting for you to contact me back about questions I have about your products that I have ordered and want to order?!!!
Respuesta de Ufree - U ARE FREE TO BE YOU
Hello Justin,
Thank you for bringing this to our attention, and we sincerely apologize for the delay in getting back to you! We always strive to provide quick support, and we are sorry for keeping you waiting.
We have checked our inbox and haven't received your message. Have you sent it to the correct address?
We have located your reference number #***88SY* and have just sent a direct email to a******3@gmail.com to answer all your questions about your current order and the new products you are interested in.
Please check your inbox (and spam folder just in case). We are ready to make things right for you immediately!
Really superb clipper. It's relatively quiet and has smaller trim levels which is good for cutting kids hair.
The shaver meant to get a smooth shave after the main one gets the big hairs does not provide anything close to a smooth shave and leaves most of the small hairs behind
Respuesta de Ufree - U ARE FREE TO BE YOU
Hello,
Thank you for sharing your feedback, and we are truly sorry to hear that you didn't get the smooth shave you expected.
This body hair trimmer is designed to offer great everyday value, featuring IPX7 waterproofing and a reliable 6000 RPM motor. To get the best results and a truly smooth finish, we highly recommend using the main trimmer first to shorten the longer hairs, and then following up with the foil shaver head to clean up the remaining stubble.
Please keep in mind that because hair texture varies, particularly coarse or thick hair may still be challenging for everyday trimmers and might require a heavy-duty, professional-grade shaver.
Your satisfaction is our top priority. We have reached out to you via private message/email to provide a full satisfactory solution for you. Please check your inbox!
Very helpful, quick to respond! Products work great, exactly as described, very pleased with it :)
Overall, I had a positive experience with the Ufree 3-in-1 grooming kit. The build quality on the clipper and precision trimmer stands out right away—they feel solid, well-balanced, and perform reliably for the price. The kit also comes with a wide range of attachments, which makes it a convenient all-in-one option for everyday grooming.
The foil shaver delivers a surprisingly close shave, and the battery performance has been consistent during use. For an $80 setup, you’re getting a lot of value in terms of versatility and overall quality.
There are a couple of areas that could be improved, like the packaging and making the charging experience more consistent across all devices, but overall, this is a strong, well-rounded grooming kit that gets the job done.
I have not recei ed my item...i been in ya support pge left messages no return...so im just out my money...the service sucks....at least try m akecit right..things hapoen..but to be just left and ni response and i paid for a product is insane
Respuesta de Ufree - U ARE FREE TO BE YOU
Dear Walter,
We are sorry to hear about your frustration, but we would like to clarify some details regarding your order.
Our customer service team has been actively responding to your inquiries via email; it is possible our messages may have landed in your spam or junk folder. Regarding your shipment (Ref: #***1211**), the UPS tracking confirms that the package was delivered on April 17th at 12:12 P.M. in Rochester, NY. We have the complete Proof of Delivery (POD) on file.
We understand that you are upset as you haven't physically received the item. Even though the tracking shows a successful delivery, we want to make this right for you. We have sent another follow-up email to discuss a full refund or a free replacement.
Please check your inbox so we can resolve this to your satisfaction immediately.
Best regards,
Ufree Team
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