Electronic Partners Opiniones 

2067
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From first contact to repaired item being returned was so easy. From the package label arriving and sending the item I was kept fully informed. The repair was quick, very reasonably priced and retu... Ver más

Valorada con 1 estrellas sobre 5

Poor. I sent my Garmin Swim 2 swimming watch to them to have the battery replaced. It took almost 3 months to fix and return, which was bad enough. I used the watch to pool swim and it stopped worki... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After looking on there website and seeing they seam to specialise in audio and gaming equipment. I phoned them up. He said send the fridge freezer inverter in and we will have a look. I posted it on S... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It's a great service, I mistakenly broke my beats headphone in the gym. It has sentimental value as it was a gift from loved ones. They replaced the broken part and even went one step further by repa... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Taller de reparación eléctrica

Escrito por la empresa

We work hard to provide high-quality repairs and excellent customer support. While we aim to satisfy every customer, expectations should be realistic—we are not the manufacturer, and repair limitations such as part availability or lead times are beyond our control.                                                                                    Negative reviews often come from misunderstandings or not reading the information provided on our website or in emails. We encourage potential customers to consider both positive and negative reviews, as well as our responses, to get a fair picture of our service.                                                                                    If you genuinely need a repair and understand that we are here to help—not as a charity but as a professional service—you’ll find the process straightforward. If in doubt, always check our FAQ for clarity before proceeding.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 96% de las opiniones negativas

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3,8

Todas las opiniones

(2067)

95 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

simple despatch to the repair centre…

simple despatch to the repair centre advised alll the time the state of repair returned well packed and in good working order again and at a reasonable price would use this company again

3 de diciembre de 2025
Opinión espontánea
Logotipo de Electronic Partners

Respuesta de Electronic Partners

We'd be happy to assist you again in the future if ever needed, Mr Conway!

Valorada con 5 estrellas sobre 5

Absolutely great service

I wouldn't usually bother writing a review unless I've got a grievance, something I'm always wary of when looking up other people's reviews, however in this instance I was really impressed with the service I'd received with these guys.

My Asus ZenFone 10 had an issue where the SIM reader no longer worked for reasons I still don't understand. Given the value of the phone I was worried the repair would be stupidly expensive and yet it was very reasonable, in fact it was less than EP had initially quoted me.

Granted I paid the extra for the express service but I was still pretty chuffed by the fact that I'd sent it off on a Monday and got it back again on the Friday.

They were really good at keeping me up to date with the process and made sure the phone was well wrapped when it was sent back.

I'm writing this review in part to remind myself to use these guys again if I ever have another electronic issue.

24 de noviembre de 2025
Opinión espontánea
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Respuesta de Electronic Partners

Thank you for your kind words, N Mennim!
We strive to offer our customers a smooth, transparent and efficient service . We woud be happy to assist you again on your electronic needs.

Valorada con 5 estrellas sobre 5

Great service

Great service took a couple of weeks to fix my son’s meta quest 3 headset. Would recommend

21 de noviembre de 2025
Opinión espontánea
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Respuesta de Electronic Partners

Thank you for using our services, Lee!

Valorada con 5 estrellas sobre 5

Cyrus 111 repair

My very old Cyrus 111 amplifier has been repaired and rejuvenated- it is like new! I can’t praise this company enough for its expert attention and deep, historical expertise. Thank you.

19 de noviembre de 2025
Opinión espontánea
Logotipo de Electronic Partners

Respuesta de Electronic Partners

We appreciate your kind words, Kevin!

We´re happy to have been abble to restore funcionality to your device.

Thank you for using our services!

Valorada con 4 estrellas sobre 5

The communication with and from the…

The communication with and from the company was excellent - so many thanks for that. I was getting a circuit board checked and repaired for an Italian commercial dishwasher. When I was dropping off the circuit board to be tested/repaired, the premises themselves were a little offputting - unmanned so I had to call to get someone to emerge and that occurred though a call centre in Brazil which was a bit weird... However the process from there on was faultless and the net result was a fixed circuit board for considerably less than a new one.

1 de noviembre de 2025
Opinión espontánea
Logotipo de Electronic Partners

Respuesta de Electronic Partners

Thanks for the detailed review, Jonathan! We're glad the PCB repair for your dishwasher went smoothly and saved you money. We’ve noted your feedback on the drop-off experience and are looking into ways to improve that side of things.

Valorada con 1 estrellas sobre 5

Do not do business with this company

Do not do business with this company. Sent my beats pill XL to them around June 25 my battery would no hold a charge they said battery was dead needs new one £150 so I paid it. It came back to me exact same way I sent it to them. so I sent it back then they tell me another part has broken on it and it will be £94 and yet I had a Analyse sheet to say all working there response was it was working when they sent me it. I said it obviously wasn’t so I reluctantly paid the extra £94. Another Analyse sheet saying all fixed but it does not hold a charge I have to keep it plugged in for it to work so can’t take it outdoors with me. These people will con you out of as much money as they can. This as been on goin for around 6 monthsAvoid at all cost.

15 de noviembre de 2025
Opinión espontánea
Logotipo de Electronic Partners

Respuesta de Electronic Partners

Thanks for sharing your feedback. We understand how frustrating it is when a speaker doesn’t perform as expected.

Based on our diagnostic records, the first assessment identified a faulty battery, and this was replaced to allow full functional testing. After completion, the speaker powered on, charged, connected via Bluetooth and produced audio normally. The single-LED indicator noted at the time relates to the device’s internal microcontroller behaviour and does not affect charging or playback.

Several months later the speaker was returned with a new, unrelated fault — no sound output. Our diagnostics confirmed a failed audio IC, which is separate from the original battery repair. In line with standard repair terms, warranties apply only to the parts and labour involved in the initial repair, so a new quotation was issued and approved before this second repair proceeded.

Both repairs were completed according to the findings at each stage, and we can only report on the condition of the device as received during each assessment. The charges applied were the standard diagnostic and repair fees associated with the approved work, along with return postage.

If you’d like us to review the full assessment notes again with you, we’re happy to help — just contact our team with your reference.

Valorada con 4 estrellas sobre 5

CD player to be repair

I had a Sony CD player to be repaired that was part of my Hi Fi system. I contacted Electronic Partners website and left an email to see what could be done. I received a reply and requested a quote, within 24hrs I received one. Once I accepted, I got a free return label. I had to box up and take to Post Office, but there was an option for it to be collected. Once they had received package I got an email and picture of its receipt. Then it was a case of waiting I got a couple of update emails and did chase them after 15days when it went quiet. Once fault was identified I received an invoice and estimate of completion and then the player was delivered back to me repaired. It was straight forward and they were easy to contact via email with timely responses. Only issue I had was the chaser as it all went quiet for a lengthy period. I had no problems but I was not in a hurry and had the patients to wait. They do provide a fast track service but I don't know how much that would have costed.

4 de noviembre de 2025
Opinión espontánea
Logotipo de Electronic Partners

Respuesta de Electronic Partners

Thanks for the thoughtful review, Clive. We're glad your Sony is back up and running. During busy periods, turnaround times can vary, so we really appreciate your patience while we worked through the repair.

Valorada con 5 estrellas sobre 5

Prompt responses

Prompt responses, timescales slightly longer than expected but provided and completed the fix satisfactory. Highly Recommend!

15 de noviembre de 2025
Opinión espontánea
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Respuesta de Electronic Partners

Thanks for recommending us, Gekko!

Valorada con 1 estrellas sobre 5

Do not use

Sent my pre amp with the mc input not working, they sent it back still not working, saying THERE WAS NOTHING WRONG reported it and they insisted that it was okay, if i use the mm input fine mc not working.£70 lost
Will not recommend them ..

3 de noviembre de 2025
Opinión espontánea
Logotipo de Electronic Partners

Respuesta de Electronic Partners

Thanks for your feedback. We understand how frustrating it is when an input stage doesn’t behave as expected.

Based on our diagnostic process for the Nakamichi CA-5E, the unit was extensively tested and the reported MC-input fault could not be replicated. All inputs and outputs, including the phono stage, operated normally under controlled test conditions. When a fault cannot be reproduced, no component-level issues can be identified, and a reliable repair isn’t possible without a confirmed failure. This limitation is standard in amplifier and hi-fi diagnostics.

The charges applied were the standard diagnostic fee and return postage associated with the assessment.

If you’d like us to review the test notes with you, our team can do so with your reference.

Valorada con 5 estrellas sobre 5

Amplifier Repair

Easy to post off and get diagnosis, which even though I suspected one major problem with the amp, they picked up on some other things that needed looking at, so all round good.

Only gripe was delay in initial diagnosis and report, had to chase, said they were extra busy. Would have been nice to have been told this - just so that I could plan around longer timescale

1 de noviembre de 2025
Opinión espontánea
Logotipo de Electronic Partners

Respuesta de Electronic Partners

Thanks for your feedback and for choosing our services, Pete. While our timelines are estimates and can vary during peak periods, we appreciate your comment regarding communication delays and have noted this suggestion for future service planning.

Valorada con 3 estrellas sobre 5

Mixed review.

Firstly they represent themselves as a local company, which they aren't
Secondly website suggested 3 to 5 days for repair. When my item was received by them I was informed up to eleven days. After 15 days I asked how much longer and was told that they were busy and the item was being assessed. It was returned after 24 days.
The item was returnrd safely packaged and is working and the cost was less than the quotation.

6 de octubre de 2025
Opinión espontánea
Logotipo de Electronic Partners

Respuesta de Electronic Partners

Thanks for sharing your feedback. We appreciate the positive note regarding the safe return and successful operation of your item. Our timelines are always based on the workload and the complexity of the assessment at the time of arrival, and the repair was completed within the applicable service window outlined in our terms . The final cost reflected the work required and remained below the initial estimate. If you’d like us to review any details with your reference, we’re happy to help.

Valorada con 5 estrellas sobre 5

amazing services

i was skeptical sending my beats in at first. however they are repaired as good as new. very easy process and quick turnaround time. with updates all along the way so you aren't worried about what's happening. GREAT!!!

8 de noviembre de 2025
Opinión espontánea
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Respuesta de Electronic Partners

Thanks for your feedback, Teni! We’re glad we could provide a smooth and reassuring service. It’s great to hear everything is working as it should again. If you ever need our assistance in future, we’ll be happy to help. We appreciate your comments.

Valorada con 5 estrellas sobre 5

Recommended with every confidence in a professional service.

All processes work seamlessly - thorough and complete as detailed on their website. Very re-assuring.
Denon CD player with minor fault registered on their website and free collection arranged via local Post Office.
Subsequent good coms to confirm safe arrival at EP and photo verification of condition of unit.
Repair took a little longer than estimated time for a "Standard" repair - just over a month from delivery to return - but I was informed this is due to current high demands for their service.
Once repaired, the unit was carefully and safely packaged for fast,secure return via courier.
Repair cost was reasonable for work-time required and quality of service provided.
Recommended with every confidence in a professional service.
Thank you.

29 de octubre de 2025
Opinión espontánea
Logotipo de Electronic Partners

Respuesta de Electronic Partners

Thank you for your detailed feedback, Kyran. We’re pleased we could assist you and that the process met your expectations. We appreciate your understanding regarding turnaround times during busy periods, and we’re glad to hear everything was returned securely and in working order. If you ever need our assistance again, we’ll be happy to help.

Valorada con 5 estrellas sobre 5

A nice surprise

Quick, efficient and inexpensive.
Rejuvenated some battered Bose headphones, great job!

23 de octubre de 2025
Opinión espontánea
Logotipo de Electronic Partners

Respuesta de Electronic Partners

Thanks for using our services, David! We're glad we could be of help.

Valorada con 5 estrellas sobre 5

Excellent Service

All ways use electric partners now for my repairs. You might pay a little more but you get a guaranteed repair . You describe the fault. They give you an estimate which,if you’re happy,they raise a ticket for the repair. I always drop my repairs off as they are just just down the road so I can’t comment on the postal side of things but in terms of the technical side I can’t fault them

7 de noviembre de 2025
Opinión espontánea
Logotipo de Electronic Partners

Respuesta de Electronic Partners

Thank you for your continued use of our services! We truly appreciate your trust. We aim to offer an efficient and reliable repair process, so it’s great to hear that your experience reflects this.

Always happy to assist whenever needed.

Kindest regards.

Valorada con 5 estrellas sobre 5

Excellent Service

I was nervous about sending off my Garmin Edge, that Garmin couldn’t/wouldn’t repair. But there there was absolutely no need to worry. The whole process from beginning to end was professional, fast, and efficient. The work was completed quickly and I was kept informed of progress, and any possible additional charges before proceeding.
I would highly recommend this company for those electric items no one else can repair.

28 de octubre de 2025
Opinión espontánea
Logotipo de Electronic Partners

Respuesta de Electronic Partners

Thanks for your feedback, Mark. We’re glad the service met your expectations. We understand the concerns around sending your Garmin elsewhere and appreciate your trust.. Thanks a lot for your recommendation and we're pleased we could assist where others couldn’t.

Valorada con 1 estrellas sobre 5

I have contacted them after passing the…

I have contacted them after passing the normal diagnosing time period three times even after a month they were saying the same answer that “ it is in the diagnosing stage”
No time keeping

14 de octubre de 2025
Opinión espontánea
Logotipo de Electronic Partners

Respuesta de Electronic Partners

Dear Saiby,

Thank you for your feedback. We're sorry to hear you were disappointed with the time taken during the diagnostic phase of your repair.

While we aim to begin standard diagnostics within 3–5 working days of receiving a device, the total time can vary depending on the complexity of the fault, availability of parts, and overall workload. We understand delays can be frustrating, but our technicians prioritise thoroughness and accuracy in every assessment.

If you have further concerns or need an update on your case, we encourage you to contact our support team directly with your reference number, and we’ll be happy to assist you.

Kind regards,
Customer Support

Valorada con 5 estrellas sobre 5

Quick turnaround and excellent service

I have a pair of Bose headphones and the mic hadn't worked for a long time. I tried getting it sorted through Bose, and through multiple local electronics places, but nowhere would help.

Electronic Partners gave me a quote very quickly and the whole process was easy from start to finish. I just got my free shipping label and took it to the post office. Sent them away and had them back within a week, all working as they should.

Really glad I found this company and can now use the mic on my headphones again

23 de octubre de 2025
Opinión espontánea
Logotipo de Electronic Partners

Respuesta de Electronic Partners

Hello Mr Walker!

We're happy to hear it's all in working order with your headphones now and that the turnaround met your needs.

Thanks for your comments. We're here to help!

Valorada con 1 estrellas sobre 5

very slow ( it took two months)and lack…

very slow ( it took two months)and lack of information, they could not fix my device cuz they say parts no longer availible , but still charge me 120 for diagnostic, i ask for some money back they say thats labour cost.
i dont recomend using this service.
repair request 40081085 klipsch r115sw

14 de octubre de 2025
Opinión espontánea
Logotipo de Electronic Partners

Respuesta de Electronic Partners

Dear Egis,

Thank you for taking the time to share your feedback. We're sorry to hear that you're unhappy with the outcome of your repair experience.

As stated during the booking process and in our terms, the diagnostic service is a chargeable process that involves in-depth fault tracing and testing by our engineers. In your case, our team spent considerable time attempting component-level repairs on the power supply of your Klipsch R-115SW. Unfortunately, the unit remained unstable due to an internal fault likely linked to an unavailable transformer, which ultimately made further repair unfeasible.

We understand it's disappointing when a device cannot be repaired, but the diagnostic fee covers the labour and resources invested in reaching that conclusion, even if the repair proves impossible due to parts unavailability. We’re transparent about this from the outset and aim to deliver as much clarity as possible throughout.

If you have further questions, feel free to reach out to our support team directly with your reference number.

Kind regards,
Customer Support

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