The product was well packed and distributed very quickly. Unfortunately, they use Yodel to deliver and that really ruined the experience. Yodel left the whole package (Centauri Carbon printer with Fi... Ver más

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Consulta las opiniones de los clientes
I’m really impressed with my Elegoo 3D printer. The print quality is excellent, especially for the price, and the setup was much easier than I expected. It’s been very reliable, and I love how consis... Ver más
They are using the wrong postage service! I'm absolutely disgusted. Hundreds of pounds of equipment were left at the bottom of my block. No one rang the bell or knocked on my door. My parcels were b... Ver más
La empresa ha respondido
After much research decided that the Elegoo "carbon" was suitable for me. Didn't require multi colour, just something capable, simple and to work out of the box. Straightforward ordering process, prom... Ver más
Información sobre la empresa
- Tienda de electrónica
- Tienda de componentes y repuestos electrónicos
- Proveedor de equipamientos
- Artesanías
- Tienda de impresoras y escáneres
Escrito por la empresa
ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.
Información de contacto
No.30 Dahe Industrial Park, Guancheng Community,Guanhu Street, 518100, Shenzhen, China
- info@elegoo.com
- uk.elegoo.com
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Bought a centauri carbon
Bought a centauri carbon, some filaments over a couple of orders - everything arrived on time and working as expected
Excellent product...poor delivery
The product was well packed and distributed very quickly. Unfortunately, they use Yodel to deliver and that really ruined the experience. Yodel left the whole package (Centauri Carbon printer with Filament) on the street outside my property. However, Elegoo and the product are first class.
excellent printer fast delivery
Decent delivery time and the filament…
Decent delivery time and the filament is brilliant. Works perfectly with the default settings for the type on a cc1.
They are using the wrong postage…
They are using the wrong postage service!
I'm absolutely disgusted. Hundreds of pounds of equipment were left at the bottom of my block. No one rang the bell or knocked on my door. My parcels were basically dumped in the most convenient place for the driver. Anyone could have taken them! They were not even left outside my door.

Respuesta de ELEGOO UK Store
Excellent service
Excellent service, items arrived well packaged and on time . Always been satisfied the prompt service.
Quick delivery
Quick delivery. All in perfect working condition.
Great printer and quality filaments
I’m really impressed with my Elegoo 3D…
I’m really impressed with my Elegoo 3D printer. The print quality is excellent, especially for the price, and the setup was much easier than I expected. It’s been very reliable, and I love how consistent the results are. Whether for small detailed prints or larger projects, it handles everything really well. Definitely a great option for both beginners and more experienced users.
product was well packaged and delivered…
product was well packaged and delivered quickly.
Great filament, but....
Great filament, just not happy with cardboard spools, 2 of my 5 came out of the box bent in places, my AMS doesn't like that, so had to respool them onto plastic.
Capable for me
After much research decided that the Elegoo "carbon" was suitable for me. Didn't require multi colour, just something capable, simple and to work out of the box. Straightforward ordering process, prompt delivery and it worked out the box!
Disapointing customer experience (but still fundamentally a great printer - shame we wont get multi-colour update).
Rapid delivery and a great product for single colour printing but device was immediately discounted after purchase so we paid about £80 more than we should have (Centurai Carbon). The device was also marketed as having the 'future capability' of multi-coloured printing, however they have subsequently released a new model with multi-colour capability and this now looks unlikely to be an option for buyers of the original Centurai Carbon - so essentially mis-selling of product.
Also had an issue with the Elegoo silk-PLA consumable which should appear metallic silver when printed but is in fact just grey with a very slight sheen definitely nothing like silver. (the silk-gold is a much better one and the silk white is also good).

Respuesta de ELEGOO UK Store
Massive issue with delivery
I love Elegoo printers, and generally I hear the support is great. I ordered a Saturn 4 from the site with "worry free" insurance. The parcel never showed up and the tracking showed it was being sent back to Elegoo for some unknown reason. Elegoo kept directing me to the "worry free insurance" and the worry free insurance kept directing me to Elegoo. I still haven't received a printer or a refund and I'm full of worry. It has really been a let down.

Respuesta de ELEGOO UK Store
Arrived on time and is just what I…
Arrived on time and is just what I wanted and at a reasonable price
Arrived quickly
Arrived quickly, works out of the box. Delivery all good. Petg-cf works fine .Good value for money. Hopefully parts will be available if I need them in the future.
Delivered Delivered quickly, Not much more to say.quickly
Delivered quickly, Not much more to say.
very happy with 3d printer 5stars
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