easy site to navigate, love my dress, just not this site doesn't offer returns because everything is made to order, it clearly says that so it is a bit of a risk if you don't like it
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Absolutely love my dresses ordered 2 for choice for my sons wedding as I couldn't make up my mind which one i liked best. Material is excellent, definitely would buy from again.
I am still awaiting contact from this company after following the returns process, requested to return the day it arrived due to it not looking as the pictures online. Still no contact after several e... Ver más
Good website, very clear, but would have liked it to be in a slightly larger text! Good to customise the dress for free, impressed with this! Can absolutely recommend this website! Looking forward... Ver más
Información sobre la empresa
- Tienda de vestidos
- también en la categoría
- Tienda de bodas
- Tienda para novias
Escrito por la empresa
Missacc, established in 2017, is an online boutique specializing in wedding and formal dresses. We are devoted to providing women with an endless variety of timeless gowns and dresses that make their formal and special occasions unforgettable. At Missacc, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process. We provide our customers with a wide range of high-quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses, and prom dresses will be presented to our customers with unique style, tailor-made design, and attentive service.
Información de contacto
Reino Unido
- support@missacc.com
- uk.missacc.com
3,7
Medio
395 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 38% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Missacc
Thank you so much for your positive feedback! We're thrilled to hear that our helpful online chat was useful to you.
Said free shipping but it wasnt
23 de marzo de 2026
Opinión espontánea
Respuesta de Missacc
We're truly sorry for the confusion about free shipping. Please email us at support@missacc.com and our customer service team will assist you promptly.
Very easy to navigate website
23 de marzo de 2026
Opinión espontánea
Respuesta de Missacc
Thank you so much! We’re glad our website is easy for you to navigate.
Nice and easy to purchase
Nice and easy to purchase. Only disagree was the self entering of the credit card, rather than having to cancel the auto entered credit card and use my preferred credit card. But reasonable and simple enough www-site.... Now waiting to see what the purchase is like!! Thank you.
22 de marzo de 2026
Opinión espontánea
Respuesta de Missacc
Thank you so much for your kind feedback! We appreciate you pointing out the credit card payment issue and will take it into consideration for improvement. We hope your order will arrive soon and meet all your expectations.
Love that can order custom size for free
Love that can order custom size for free
22 de marzo de 2026
Opinión espontánea
Respuesta de Missacc
Thank you so much! We’re delighted to offer free custom sizing for your perfect fit.
Easy to order
22 de marzo de 2026
Opinión espontánea
Respuesta de Missacc
Thank you! We’re glad ordering with us was easy for you.
Easy to use website can’t wait for my…
Easy to use website can’t wait for my dress to come
21 de marzo de 2026
Opinión espontánea
Respuesta de Missacc
Thank you so much! We’re thrilled you found our website easy to use and hope you’ll love your dress when it arrives.
Beautiful dress
Really easy to customise your dress how you like it, lots of options of dresses I’m excited for my wedding dress to arrive as I’ve been looking at the reviews on here and it’s been really assuring and the pictures look amazing.
21 de marzo de 2026
Opinión espontánea
Respuesta de Missacc
Thank you so much for your wonderful review! We’re delighted you love our customisation options and variety of dresses. We hope your wedding dress arrives soon and makes your big day even more special.
Real ohotos
It was easy to navigate and lots of options with reviews and pictures of real people
21 de marzo de 2026
Opinión espontánea
Respuesta de Missacc
Thank you so much for your kind feedback! We’re glad our site is easy to navigate and that real customer reviews and photos are helpful for you.
Good quality, good price
Lovely selection of dresses, loads of size options, amazing prices and good quality! Love the bridesmaid dress I received
12 de marzo de 2026
Opinión espontánea
Respuesta de Missacc
Thank you so much for your lovely feedback! We’re thrilled you love your bridesmaid dress and are satisfied with our selection, sizes, prices and quality.
Easy Instructions.
Easy to follow instructions for payment and selection/navigating website of different dresses.
20 de marzo de 2026
Opinión espontánea
Respuesta de Missacc
Thank you for your lovely feedback! 😊
We’re thrilled our instructions were easy to follow for payment and browsing our dress collection. Your satisfaction means the world to us, and we can’t wait to help you find your next favorite outfit!
Absolutely awful company
Absolutely awful company. They use stolen photos from designers and wedding shoots. The reviews are all fake. My negative review and photos were taken down from their website immediately.
The dress i received is not the same colour, fabric or design as the image on the website and the measurements are way off.
I have raised a dispute with them and been ignored initially and then offered a refund of the postage fees only.
19 de marzo de 2026
Opinión espontánea
So far so good just ordered 8…
So far so good just ordered 8 bridesmaid dresses from here so let’s see how it goes……
20 de marzo de 2026
Opinión espontánea
Respuesta de Missacc
Thank you so much for your order of 8 bridesmaid dresses! 🎉 We’re thrilled you’ve had a great experience so far. Our team will carefully prepare your order, and we can’t wait for you and your bridesmaids to love the dresses. Fingers crossed everything turns out perfectly for your special day! 💍
Easy to order
19 de marzo de 2026
Opinión espontánea
Respuesta de Missacc
Thank you for your lovely feedback! We’re thrilled ordering was easy for you 😊
Website easy to use
Website easy to use. Shipping time doesn’t appear excessive.
Awaiting order .
19 de marzo de 2026
Opinión espontánea
Respuesta de Missacc
Thank you for your kind feedback! 😊 We're thrilled to hear our website is easy to use and that our shipping times meet your expectations.We hope you love it when it arrives!
Respuesta de Missacc
Thank you for your lovely feedback! 😊 We're thrilled you found our instructions clear and easy to follow.
Website very easy to use
Website very easy to use, good quality dresses
17 de marzo de 2026
Opinión espontánea
Respuesta de Missacc
Thank you so much for your lovely feedback! 😊 We're thrilled you found our website easy to use and love our dress quality. Your support means the world to us!
ATTENTION A FUIR !!!!
I am extremely disappointed with my experience. I ordered a dress that was supposed to be delivered on March 14, but after contacting customer support, I was informed of a production delay.
This order was for my wedding on the 26th and 27th, and I clearly needed it several days in advance due to travel. Despite explaining the urgency, no concrete solution or guaranteed delivery date was provided.
As a result, I had no choice but to cancel my order.
I am currently waiting for confirmation of my refund. The order is still being processed.
I strongly advise future customers to be cautious when ordering for time-sensitive events, as delays can happen without reliable resolution.
17 de marzo de 2026
Opinión espontánea
Respuesta de Missacc
We are truly sorry for the disappointing experience and the trouble caused to your important occasion. Could you please provide your order number so that we can follow up on your case immediately?
Reviews are excellent 👍
The reviews I have read have all been excellent. The dresses look perfect and you have one for every occasion.
17 de marzo de 2026
Opinión espontánea
Respuesta de Missacc
Thank you so much for your wonderful feedback! 😊 We’re thrilled to hear you love our reviews, dress selection, and styles for every occasion. Your support means the world to us—happy shopping!
Order process
Easy to order as takes you through the process step by step
16 de marzo de 2026
Opinión espontánea
Respuesta de Missacc
Thank you for your lovely feedback! 😊 We’re thrilled our step-by-step process made ordering easy for you. Happy shopping!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.