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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've been working with them for several years now, and what I really appreciate is that they offer much more than just components. Their platform provides a wide range of solutions, including very... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The linear axis from Misumi models LX3010 and LX2605 have been working in our factory automated assembly line for 15 years. 5 days per week in 3 shifts (20000 movements per day). I am really glad... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Misumi provided us with what we needed when we couldn't find it through any other supplier, and when it was delivered (which was exactly on time) it was of high quality and exactly as expected. Misumi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Misumi je jeden z najlepších nástrojov a predajcov nie len pružín, ale aj iných rôznych dielov. Či už sú to normované kolíky, skrutky ale aj rôzne náhradné diely ktoré dodávajú. Dokonca aj na mieru v... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante de partes para maquinaria
  2. también en la categoría
  3. Fabricante
  4. Proveedor de cojinetes
  5. Proveedor de equipos industriales
  6. Proveedor de tornillería
  7. Servicio de business-to-business

Escrito por la empresa

MISUMI is a global manufacturer and distributor of configurable mechanical components for special purpose, plastic mold and press die machine construction. With over 14 million products from MISUMI and many suppliers, we offer the highest quality and fast delivery times. The European subsidiary, MISUMI Europa GmbH, supports all customers throughout Europe.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

55 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 75% de las opiniones negativas

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4,6

Todas las opiniones

(55)

53 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

the delivery time are always extremly…

the delivery time are always extremly fast

14 de agosto de 2026
Opinión espontánea
Logotipo de MISUMI Europe

Respuesta de MISUMI Europe

Dear Mr. M.,
Thank you for your positive review. We are glad to hear that you are satisfied with our fast delivery times.
Your MISUMI Team

Valorada con 5 estrellas sobre 5

Wide range of products for great prices

Great prices and extremely wide range of products that are hard to find elsewherte in the European market.
Fast delivery times and easy website navigation.

13 de agosto de 2026
Opinión espontánea
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Respuesta de MISUMI Europe

Dear Customer,
Thank you for your positive review. We are pleased to hear that you value our wide product range, competitive pricing, fast delivery, and easy website navigation.
Your MISUMI Team

Valorada con 5 estrellas sobre 5

Misumi makes life easier for us

With Misumi, we are never disappointed, by the competitive price and by the delivery times.
As a microtechnology design office engineer, we can heavily rely on Misumi, which is essential for us, whether it's for accessories for plastic injection or any mechanical components. Misumi makes our life easier.

11 de agosto de 2026
Opinión espontánea
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Respuesta de MISUMI Europe

Dear Customer,
thank you for your positive review and the trust you place in MISUMI. It is good to hear that our pricing, delivery times and range of mechanical components support your work in microtechnology design and make your daily work easier.
Your MISUMI Team

Valorada con 1 estrellas sobre 5

They refused to ship to my home lab

I'd order as a company with a valid billing address, but they refused to ship to my home lab because their policy only allows "officially registered company addresses" — no home offices. So I'm supposed to order to our company address, and have my colleagues reship the parts.

This is infuriating. We've done business with hundreds of companies and never encountered such nonsensical B2B rigidity. This policy doesn't serve anyone, only alienates prospective customers.

If, according to Misumi's slogan, my time is really their priority, then they don't add so much friction.

Given the above experience, I don't want to support them, and I'm actively looking for an alternative supplier.

20 de julio de 2026
Opinión espontánea
Logotipo de MISUMI Europe

Respuesta de MISUMI Europe

Dear Mr. M,
Thank you for your feedback. We understand that this restriction can be frustrating; as a B2B company, MISUMI currently delivers only to official company or university addresses and cannot ship to private or home-office addresses.
Your MISUMI Team

Valorada con 1 estrellas sobre 5

Undelivered goods and poor accounting

I ordered a pack of T nuts in April and had to pre-pay as I don't have a credit account with Misumi. The process of pre-paying was difficult, involving a bank transfer. The order didn't arrive and I requested a refund in June. It's now August and I'm receiving requests for payment of the invoice, which Misumi say is overdue, even though on the invoice they attach with the request it clearly states that the invoice is pre-paid. An amazing level of incompetence for such a large company.

6 de agosto de 2026
Opinión espontánea
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Respuesta de MISUMI Europe

Dear Mr Butler,
thank you for taking the time to describe your experience. We have been able to identify your case and are already reviewing the matter regarding your prepayment and the payment reminders; we will contact you directly to clarify the situation.
Your MISUMI Team

Valorada con 5 estrellas sobre 5

Great website / Enormous range of parts

Very good website to find parts needed. Productfilter on Website is working great and it is easy to handle/ to navigate The ability to download 3D models is also a great feature and gives significant value.

I have ordered small springs for an injection mould.
MISUMI has a massive choice odf different springs (Ø, length and strength). Fast delivery and great quality of parts.

13 de julio de 2026
Opinión espontánea
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Respuesta de MISUMI Europe

Dear Customer,
Thank you for your detailed feedback. We are pleased that you find our website easy to use and that the product filter and 3D model downloads are helpful in your work.
Your MISUMI Team

Valorada con 5 estrellas sobre 5

Reliable Supplier and Excellent Service

We have been purchasing industrial components from MISUMI for several years and have always been satisfied with both the products and the service. The quality of the components consistently meets the specifications, and we have never experienced any issues with the products we received.

Delivery is impressively fast considering that the goods are shipped from the other side of the world. The packaging has always been secure, and the products have always arrived in perfect condition.

We purchase components from MISUMI regularly, with annual orders worth tens of thousands of euros, and they have proven to be a reliable supplier for our business. Based on our experience, I can confidently recommend MISUMI for industrial and engineering applications.

24 de julio de 2026
Opinión espontánea
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Respuesta de MISUMI Europe

Dear Rastislav Karpis,
thank you for your detailed review and for the trust you have placed in MISUMI over the years. It is good to hear that you are satisfied with the consistent product quality, the reliable deliveries and our support for your industrial and engineering applications.
Your MISUMI Team

Valorada con 5 estrellas sobre 5

Great service from Misumi

Misumi is a highly professional and reliable supplier. Orders are processed quickly, delivery is fast, and the overall service is excellent.
Great quality product, precisely made and easy to install. The spring mechanism works smoothly and reliably. Very satisfied with the purchase.

23 de julio de 2026
Opinión espontánea
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Respuesta de MISUMI Europe

Dear Mr. S.,
Thank you for your detailed review. We are glad to hear that you value our fast delivery, reliable service, and the quality and smooth operation of the product.
Your MISUMI Team

Valorada con 5 estrellas sobre 5

Quick, reliable and responsive

reliable business to cooperate with, customer friendly online catalog and eshop interface, wide industrial range

23 de julio de 2026
Opinión espontánea
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Respuesta de MISUMI Europe

Dear Mr. B.,
Thank you for your positive feedback. We appreciate your comments on our reliability, customer-friendly online catalog, and wide range of industrial products.
Your MISUMI Team

Valorada con 5 estrellas sobre 5

My first order with MISUMI Europe has…

My first order with MISUMI Europe has been quick, no nonsense and professional. Hopefully the standard stays as high in the future as I intend to use them for my future projects.

21 de julio de 2026
Opinión espontánea
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Respuesta de MISUMI Europe

Dear Mr. C.,

Thank you for taking the time to share your feedback on your first experience with MISUMI Europe. We're pleased to hear that your order process was quick, straightforward, and professional, and we look forward to supporting your future projects with the same level of service.

Your MISUMI Team

Valorada con 5 estrellas sobre 5

good products

good products
good service

15 de julio de 2026
Opinión espontánea
Logotipo de MISUMI Europe

Respuesta de MISUMI Europe

Dear Customer,

Thank you for your positive review. We appreciate your feedback and are pleased to hear that you are satisfied with our products and the service you received. We look forward to supporting you again.

Your MISUMI Team

Valorada con 5 estrellas sobre 5

I am very satisfied with my purchase

I am very satisfied with my purchase. The product met my expectations, the quality is excellent, delivery was fast, and communication was smooth throughout the process. I would definitely recommend this store and would happily shop here again in the future.

14 de julio de 2026
Opinión espontánea
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Respuesta de MISUMI Europe

Dear Customer,
Thank you for taking the time to share your feedback. We are glad to hear that the product met your expectations and that you were satisfied with the quality, delivery, and communication. We appreciate your recommendation and look forward to serving you again.
Your MISUMI Team

Valorada con 1 estrellas sobre 5

customer support service

impossible to get the appropriate support from the customer service.

9 de julio de 2026
Opinión espontánea
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Respuesta de MISUMI Europe

Dear Hugues,

Thank you for your feedback.

Your order was placed online on 1 July with payment by invoice and 30-day payment terms. On 7 July, you contacted us to request a change to credit card payment.

The payment method is selected by the customer during the online ordering process. Once an order has been confirmed and has already progressed through processing, the payment method can no longer be changed and cancellation may also no longer be possible. For this reason, we were unable to provide a credit card payment link or amend the payment terms for this order.

We understand that this was not the outcome you were hoping for, but the order had already reached a stage at which no further changes could be made.

Kind regards,
The MISUMI Team

Valorada con 5 estrellas sobre 5

Service You Can Rely On

We have been using Misumi for a number of years now & have found them to be one of our most reliable suppliers. The website is easy to find & configure the parts we require, the prices are competitive & the delivery service is very good.

10 de julio de 2026
Opinión espontánea
Logotipo de MISUMI Europe

Respuesta de MISUMI Europe

Dear Customer,

Thank you for your positive review. We are glad to hear that you find our website, part configuration, pricing and delivery service reliable.

Your MISUMI Team

Valorada con 5 estrellas sobre 5

Best product website overall

Best website overall, all data is sufficient and clear. Price, leadtime, confirmation, shipping. Misumi makes the life of a Purchaser very easy!
Misumi continues to surprise me with its extensive product range, the quality of it's products, and it's knowledgeable customer service!

9 de julio de 2026
Opinión espontánea
Logotipo de MISUMI Europe

Respuesta de MISUMI Europe

Dear Mr. T,

Thank you for your positive feedback. We’re glad to hear that our website, transparent pricing, lead times, and delivery process help make your purchasing tasks easier. It’s also great to know that you value our product range and the support provided by our customer service team.

Your MISUMI Team

Valorada con 5 estrellas sobre 5

Such a variety of useful stuff

Such a variety of useful stuff, the search tab is very advanced, can find anything with ease. Ordered some negative tolerance dowel pins, 6mm and 8mm ones. The quality is top of the line, with radius chamfers all around and measured their values to be 7,995mm and 5,995mm respectively. TLDR: Excellent site for industrial stuff, good price and smooth? shipping time.

15 de junio de 2026
Opinión espontánea
Logotipo de MISUMI Europe

Respuesta de MISUMI Europe

Dear Customer,
Thank you for your detailed feedback. We're pleased to hear that you found the search function helpful and that the dowel pins met your expectations in terms of quality and dimensional accuracy. It's also good to know that your order arrived smoothly.
Your MISUMI Team

Valorada con 5 estrellas sobre 5

Excellent Quality

Excellent quality, easy installation, smooth operation, strong hold, durable stainless steel, highly recommended.

16 de junio de 2026
Opinión espontánea
Logotipo de MISUMI Europe

Respuesta de MISUMI Europe

Dear Customer,
thank you for your positive review. We are pleased to hear that you are satisfied with the quality, easy installation and reliable performance of the product.
Your MISUMI Team

Valorada con 5 estrellas sobre 5

Eeasy, professional and guaranteed quality

Ordering trough Misumi is always easy, professional and guaranteed quality. All features we are looking for. Keep up the great service.

16 de junio de 2026
Opinión espontánea
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Respuesta de MISUMI Europe

Dear Dennis,
thank you for your positive review and your continued trust in MISUMI. We are pleased to hear that you find ordering straightforward and professional and that our product quality meets your expectations.
Your MISUMI Team

Valorada con 5 estrellas sobre 5

Online shop experience

Online shop ordering was simple and the whole thing worked seamlessly. Up-to-date notifications on delivery, which was on time (very fast).

15 de junio de 2026
Opinión espontánea
Logotipo de MISUMI Europe

Respuesta de MISUMI Europe

Dear Mitja,
thank you for your feedback. We are glad that you found the online ordering process simple and seamless and that the delivery updates and speed met your expectations.
Your MISUMI Team

Valorada con 5 estrellas sobre 5

I bought two Nylonrope spring balancers…

I bought two Nylonrope spring balancers and after receiving the goods I realized that it has no use for my application because it lacks the brake function. After contacting MiSUMi their representative kindly offered refund. Also, they will help me to find a spring balancer with suitable properties.

12 de junio de 2026
Opinión espontánea
Logotipo de MISUMI Europe

Respuesta de MISUMI Europe

Dear Customer,
thank you for sharing your experience. We are glad that our team was able to support you with a refund and in finding a spring balancer better suited to your application.
Your MISUMI Team

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