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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Surely if toluna had any respect for its clientele it would recognise the issues being flagged up by so many.They need to honestly recognise the problem and give a truthful response to why rewards are... Ver más

Valorada con 1 estrellas sobre 5

Started good. Rewards promptly paid. But now they are not. Reward redeemed 19 September. Still marked as "under review" eight weeks later. Rewards expire after 90 days. The response to this report... Ver más

Valorada con 1 estrellas sobre 5

Joined Toluna, filled everything out accurately and honestly. Received a survey invite via email the next morning, completed the whole thing (25 mins) submitted it and got an error screen, tried to l... Ver más

Valorada con 1 estrellas sobre 5

It has been fine for years, I joined in about 2012 ish I belive and have had several rewards but recently I have been blocked from taking surveys because of ip problem but they help isn't much help a... Ver más

Información sobre la empresa

  1. Investigador de mercado

Información proporcionada por diversas fuentes externas

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Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

158 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

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Valorada con 1 estrellas sobre 5

Warning warning do not use this…

Warning warning do not use this company, I gained 200,000 points answering surveys. I took my time i answered honestly and with integrity, I went to cash out via PayPal, they wouldn't grant it. The next time I went to login it said I had wrong password, so I went to re set password they said I didn't have an account. I lost all them points and all the time it took to do them. This is a fake company and are scamming honest people so do not fall in the trap.

12 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use

Do not use! My account has just been suspended for being used outside of the UK! I've not been outside of the UK and have questioned them to which they responded "we wish you all the best for the future!" and they have not paid out what I had accrued.

5 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Toluna is a waste of time, not worth trying.

I’ve signed up about a two weeks ago, completed a few surveys, enough to redeem a 10£ voucher, and this is when the issues start. The first voucher was processing for 2 days then got rejected without any reason provided, points returned to my account. I’ve tried for the second time with a different voucher, same story. Then I’ve tried for the third time, and I lost access to my account! When I try to log in either on the app or the website it doesn’t work, password reminder doesn’t work either I never received any of the password reset emails from Toluna. My account vanished! I would like to unsubscribe and forget about this terrible experience, but even this seems to be an issue, when I click the unsubscribe link in one of the old emails from Toluna the page doesn’t work…
One star was triggered by the issues, but overall when it worked I must say both the website and the app were rather poor quality.
Toluna is a waste of time, not worth trying.

25 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

ITS A SCAM

ITS A SCAM, BIG FAT SCAM. YOU CANT REDEEMED THE REWARDS, IT WILL ALWAYS GETS CANCELLED FOR NO KNOWN REASONS, AND THEIR CUSTOMER SUPPORT WONT EVEN REPLY TO ALL OF YOUR TICKETS. DONT EVEN DARE TRY THE APP, I SWEAR ON MY GRAVE, TOLUNA IS A SCAM.

3 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waste of time filling out so many…

Waste of time filling out so many questions to be told you don’t qualify for the survey. Most of the time you spend ages filling the surveys for it to throw an error up at the last question. Don’t bother wasting your time on this awful company. I will be deleting my account

4 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed

What's happened Toluna? Since I joined in January I've been very happy with you....until this week. Today alone had three long surveys throw up an error page right at the end. This isn't good enough ...very disappointed and disillusioned

24 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I joined and started do complete…

I joined and started do complete surveys. With every one I completed (some taking up to an hour), on getting to the end and pressing SUBMIT, a message popped up on the screen saying 'Error ..whoops this is our fault not yours. Return to home page'. Incredibly frustrating and a total waste of time. Dont bother!!!

24 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Every survey I do craps out either at…

Every survey I do craps out either at beginning or end so I don't get any points, it does not give me any encouragement to do the surveys. Also I can't remember my password won't give me any help resetting it, I keep asking but no reset gets sent. So they have got my voucher, they won't send it to me or email me with it

Please don't sign up, I think they have got my data and that's what was wanted

28 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't waste your time

I also have been with Toluna for a long time. Recently at the end of every survey all you get is sorry, it's not you it's us. Survey completed - no points given. Impossible to contact them. I will be doing no more of their surveys till I see they are up and running

15 de octubre de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Disappointing…

I have been using this site for years and really enjoyed the site but lately, I am not allowed to log into my account and cannot even reach Toluna to complain. How do I set my password

25 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Would give no stars if I could.

Would give no stars if I could.
I completed a survey which was supposed to take 3 hours and actually took 6. When completed I was suppose to receive 53000 points.
Got to the end and clicked to complete.
Was thrown out of my account and couldn’t log in.
Raised a query as to why and I was told I violated their terms and conditions because I hadn’t answered some of the questions in the survey correctly. They are just gleaning all your personal info from you.
Keep well clear of these scamming b******s!!!

10 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

They pay you way too little

They pay you way too little, while they probably rake in the cash. Don't waste your time here, and just use another website to fill in surveys if that is what you want to do.

7 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Other Panel Companies Pay Much More..

I have been panelist for over 6 Months now and not made even 10 dollars. This is really low compared to another survey website that i joined recently opinioninn.com where i have made over $100 in just couple of months. Toluna needs to improve their payout as it very low compared to similar website now.

2 de julio de 2021
Opinión espontánea

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