Place an order for four items on Sunday, order received early Tuesday morning. One item a collapsible laundry basked had some damage, namely a hairline crack on the hard plastic part near the... Ver más
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Consulta las opiniones de los clientes
I received the wrong item - had to scramble to find something else the day before leaving on our camping trip. So far haven't heard back about how to return the wrongly delivered object and receive... Ver más
Order a 4 burner hob. Arrived with the lid batterd and full of dents. Instead of offering to replace they offered a very small discount which we didn't want. Just wanted a proper product. Then told us... Ver más
Easy to use website and quick delivery. One of the products we bought developed a fault, but the team were very helpful and efficient in responding and resolving the problem.
Información sobre la empresa
- Tienda de artículos de campamento
- también en la categoría
- Tienda de insumos para vehículos recreativos
Escrito por la empresa
UK Camping and Leisure is an online retailer with a showroom in Northampton, supplying a wide range of camping, caravan, motorhome and outdoor leisure equipment. We work with leading brands such as Coleman, Fiamma, Isabella, Vango and many more, helping customers find reliable products for holidays, touring and outdoor adventures.
Información de contacto
Unit 24 Rotherthorpe Crescent, Rothersthorpe Industrial Estate, NN4 8JD, Northampton, Reino Unido
- onlinesales@ukcampingandleisure.co.uk
- ukcampingandleisure.co.uk
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Excellent customer service
I ordered a campervan awning, unfortunately after speaking with a lovely advisor I was told they weren't in stock for a number of weeks. As im going away soon she promptly cancelled my order and requested a refund for me. Even though I didn't get my awning I would definitely buy from this company again.
Good service but would better with a…
Good service but would better with a proper showroom.
Wouldn’t use them don’t reply had our…
Wouldn’t use them don’t reply had our money 4 weeks later no goods no emails AVOID AVOID
Bought a lovely snugly sleeping…
Bought a lovely snugly sleeping bag...delivery was quicker than expected. Very pleased
Great product at very competitive…
Great product at very competitive price, arrived on time and packaged really well
Excellent price and delivery service
Excellent price, beating all others, and even able to use a discount code. Order accepted immediately, sent out next day and delivered the following day. Everything exactly as ordered and in perfect condition. Very pleased indeed!
Exceptional Service
I purchased a Sun Canopy for my Quest Pro 4 gazebo. After only 3 uses, one of the poles snapped, making it unusable. I contacted UK Leisure And Camping, by email. The matter was dealt with promptly and a replacement was ordered and delivered with 3 days. Unfortunately the manufacturer sent the wrong poles. Again I sent an email stating this and a full replacement was received in 2 days.
I would like to thank Samantha for the prompt and professional manner in which my complaint was dealt with. I would certainly use this company again and would definitely recommend them to family and friends.
Zero customer service- I did not…
Zero customer service- I did not receive the awning I ordered but some other item, I have emailed numerous times with no response- we’re on day 7 now
I’ve requested a refund & collection of the incorrect item delivered
Avoid
I purchased a product from here
I purchased a product from here, which I really liked, but it proved to be faulty. They were excellent in processing the return and refund rapidly.
Ignored my requests to rectify an incorrect order. AVOID
I ordered tent pegs and a tent pole that I needed for a trip. A package was delivered on time but it contained an insect zapper instead of a tent pole. I emailed the company straight away, with photographs of what I had received, and asked if they would be able to get the tent pole to me in time for my trip. I also requested a return label for the item they sent in error. I received no reply. I emailed the company four times in total and did not even receive an acknowledgement of my emails. No phone number is available. Their website says there is a live chat but I have been unable to find it.
I don't have a problem with an error in an order, but I have a major problem with a company that refuses to communicate with customers to rectify a problem. They are legally required to sort it out under consumer right law so are acting illegally.
Very prompt and informed me that there…
Very prompt and informed me that there might be a slight delay in posting the product I’d purchased. So excellent customer service. Actual product I’d purchased was spot on. Would definitely use this company again.
Good delivery
Good delivery. Good range of products at reasonable prices
Very good service good prices and very…
Very good service good prices and very nice people.
I have tried ringing uk camping and…
I have tried ringing uk camping and leisure on both telephone numbers that they supply with no service or response I’ve also sent an email again no reply I still haven’t received my air pump from them and evri the courier but been in Itouch with them but still no parcel from them I payed £31.90 it’s not good enough from both I’m very disappointed and upset about this matter
Never got back to me in the time they…
Never got back to me in the time they say that they will.i need to know if the gear i've bought off them is right for the job?.i sent them my order ref.
Fast efficient service and the parts…
Fast efficient service and the parts ordered came as described. Very pleased with transaction.
Amazing cool box lasted 3 days with…
Amazing cool box lasted 3 days with frozen food still frozen at the bottom. Would definitely recommend
Delighted with our Outdoor Revolution…
Delighted with our Outdoor Revolution windbreak, so easy to put up, arrived very quickly too.
Gemini twin axle wheel lock
Great product at a good price. Free next delivery included. Many Thanks
Bought a gas fridge that was faulty and…
Bought a gas fridge that was faulty and I had probably the best return process I’ve been through After a couple of emails confirming the issues it was collected from my home and a replacement was delivered a few days later
Thank you for a great service
Lee
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