Place an order for four items on Sunday, order received early Tuesday morning. One item a collapsible laundry basked had some damage, namely a hairline crack on the hard plastic part near the... Ver más
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Consulta las opiniones de los clientes
I received the wrong item - had to scramble to find something else the day before leaving on our camping trip. So far haven't heard back about how to return the wrongly delivered object and receive... Ver más
Order a 4 burner hob. Arrived with the lid batterd and full of dents. Instead of offering to replace they offered a very small discount which we didn't want. Just wanted a proper product. Then told us... Ver más
Easy to use website and quick delivery. One of the products we bought developed a fault, but the team were very helpful and efficient in responding and resolving the problem.
Información sobre la empresa
- Tienda de artículos de campamento
- también en la categoría
- Tienda de insumos para vehículos recreativos
Escrito por la empresa
UK Camping and Leisure is an online retailer with a showroom in Northampton, supplying a wide range of camping, caravan, motorhome and outdoor leisure equipment. We work with leading brands such as Coleman, Fiamma, Isabella, Vango and many more, helping customers find reliable products for holidays, touring and outdoor adventures.
Información de contacto
Unit 24 Rotherthorpe Crescent, Rothersthorpe Industrial Estate, NN4 8JD, Northampton, Reino Unido
- onlinesales@ukcampingandleisure.co.uk
- ukcampingandleisure.co.uk
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No ha contestado las opiniones negativas
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Bad service bordering on dishonesty
Ordered 2 items totalling £129 including £14,99 postage. Seller dispatched the cheaper item costing £35, charged the full postage and then told me they could not send the more expensive item as it cost too much to post. They issued a refund, but refused to give a refund on part of the postage. Bad service bordering on dishonesty.
Great prices and delivery (toilet…
Great prices and delivery (toilet chemicals)
Misleading delivery promises and zero accountability
I chose Camping and Leisure specifically because their product page advertised a fast delivery timeframe that suited my travel plans. That promise turned out to be completely unreliable.
The item was not dispatched when implied, the courier tracking was repeatedly changed, and a false delivery attempt was recorded despite us being at home the entire time. What was initially meant to be a time-critical delivery was eventually pushed back several days, making the item useless for its intended purpose and completely disrupting my Christmas plans.
What’s most disappointing is the company’s response. Rather than taking responsibility, they denied their own delivery messaging, blamed the courier, and offered no compensation, discount, or goodwill gesture whatsoever despite the significant inconvenience caused. Simply saying they are “beholden to the courier” is not an acceptable excuse — the contract and responsibility sit with the retailer, not the customer.
Busy periods are not an excuse for misleading delivery claims or poor customer service. If you need an item by a specific date or expect a company to stand behind what it advertises, I would strongly recommend looking elsewhere
I recently made my initial transaction…
I recently made my initial transaction with this firm, and everything went smoothly. I bought the Ridge Monkey XL Steamer, and the entire process was seamless, with a fantastic price and swift shipping. I'm thoroughly satisfied with the experience!
Good value
Good value, very quick delivery. Would recommend and will use again
Very good service
Great products for a reasonable price
My 2nd purchase. I had a great experience both times. Super fast delivery, great products for a reasonable price
CV470plus
Only bought pack of four CV470 gas canisters, but, they were the cheapest i could find and delivery, well, i think someone must have been spying on me when i hit the buy button, even a bolt of Lightning couldn't have been quicker!
Top Notch !!
Great hub cab
Item as described and arrived very quickly and well wrapped. Will definitely be using again :-)
Chairs for Beach Hut
Looking for a specific product at a reasonable price - already had two of the director chairs. Delivery was relatively prompt and we got what we ordered
First purchase with this company
First purchase with this company, no problems at all. Ridge Monkey Xl Steamer. Easy to order, great price, quick delivery. Very happy customer!

Respuesta de Uk Camping and Leisure
I recently bought a outwell earth plus…
I recently bought a outwell earth plus 3 tent every step was very professional it was the cheapest I could find and to my surprise there was an extra discount at check out delivery was as advised easily tracked and my tent was as advertised very happy cheers

Respuesta de Uk Camping and Leisure
Caravan products
Placed an order very easily, had what I required in stock. Made a purchase from this company before & was very please with the service, delivery was quick as well.

Respuesta de Uk Camping and Leisure
I purchased a vango caravan awning…
I purchased a vango caravan awning which sadly had to be returned under warranty for repair. Lois sorted the whole thing. Great service and communication. I would highly recommend 👌

Respuesta de Uk Camping and Leisure
Avoid!!
Never received item ordered. Customer care was appalling and was made to wait nearly a month before they finally stopped sending me delivery updates even though the courier had already said that there was no delivery scheduled at all on their systems. Had to wait 2 months for a refund. Will never use this place again.

Respuesta de Uk Camping and Leisure
Brilliant service ordered water pump…
Brilliant service ordered water pump Saturday delivered Monday very happy and a good price.

Respuesta de Uk Camping and Leisure
Fast reliable service ordered two…
Fast reliable service ordered two chairs received within a few days as described and no delivery marks

Respuesta de Uk Camping and Leisure
Very helpful and patient member of…
Very helpful and patient member of staff (Lidia) products are excellent and competitive pricing A very nice place to shop

Respuesta de Uk Camping and Leisure
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