UK Departure Boards LTD Opiniones 

665
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First class service and product from this company. Had a classic board for a while now which has worked flawlessly. Quality solid build is this product. The display is outstanding and updates giving... Ver más

Valorada con 5 estrellas sobre 5

The Departure Board was purchased as a Christmas gift for my child. Little bit fiddly getting it setup on the network but after a few goes we managed and now, seven months later it is still well loved... Ver más

Valorada con 5 estrellas sobre 5

I found this site by accident, when I was using the RAILCAM site. The two sites together make a great way to watch real time railways. I had some problems sorting out the departure boards software, bu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Best Gadget I’ve ever bought really easy to set up. I’d suggest downloading the new UKDB app that can be found on IOS & android and set it up through the app it took all of five mins. It’s just like... Ver más

Información sobre la empresa

  1. Empresa de electrónica

Escrito por la empresa

The UKs leading provider of replica station departure boards. Bring live train departures information to your home with a UK departure board! Available in 3 sizes to display real time information for your local station or indeed any station - train, tram, bus or tube in the UK. We have over 7 years of experience manufacturing high quality boards. Each board is designed and built in Britain with the ability to perform real station announcements. We use a variety of data sources to accurately show what is scheduled at a station in real time. Whether you are an enthusiast wanting to see the latest action or a commuter wanting to know if your train is arriving or delayed. A UK departure board can bring it to you.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

665 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(665)

61 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Best Christmas gift ever

Best Christmas gift ever! It even announces departures and approaching trains with the subscription and voice pack. Received the desktop board for Christmas last year and was given a tour of the workshop and some freebies from Redwan which made my day. Have recommended to everyone I know.

13 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended company and product!

Bought as a gift for my husband and he loves it.

Brilliant communication from UK Departure Boards: I knew exactly where my order was and when to expect delivery. That was swift too once it was despatched.

Set up was straightforward and it's been great fun to configure the board and follow the live updates. Highly recommend!

9 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely brilliant at every step

Absolutely brilliant at every step: from choosing and buying the product, through getting changes and new features, to service and maintenance when something goes wrong. Absolutely exemplary and wish more businesses worked like UKDB. Couldn't recommend enough.

11 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Product and customer service both second to none!

I received a Classic Departure Board as a Christmas present and was so impressed that I immediately purchased the Premium Plus subscription and all voice packs. To say the fun hasn't stopped since is an understatement - I've even had friends that aren't necessarily into trains saying they'd be tempted to buy one!
I could not fault their customer service either. I had a couple of queries and they responded to me very promptly and were extremely helpful.
All in all I can't recommend UK Departure Boards highly enough. Many thanks from one delighted customer!

5 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

I have two boards, a desktop, and a large board My desktop departure board developed a fault after a few years of fault free operation, I sent it back for repair and it was all fixed and returned with no fuss or issues. Fantastic service and great products !
Thank you

30 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

bit upset payment taken from card no…

bit upset payment taken from card no order generated

4 de diciembre de 2023
Opinión espontánea
Logotipo de UK Departure Boards LTD

Respuesta de UK Departure Boards LTD

Hello

We are unable to find any order from yourself on our system. Can you confirm it was definitely us you placed the order with?

If you could email us your full details including your order number we can double check our system.

EDIT
We found the order on our credit card processor takepayments system. The card was declined which explains why the order was not created with us. No money would have been taken.

Regards
UKDB

Valorada con 5 estrellas sobre 5

Fantastic product

Fantastic product, quick delivery, securely packaged, easy to set up and use. Really quick responses from company when emailing them for support. Cannot recommend enough for anyone who likes gadgets, never mind trains

23 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Connection Issue

Had ours a fair while with no issues, changed Internet providers and couldnt connect it up. Russell very kindly offered to check it out. Came back, all sorted free of charge! Amazing service. Thanks so much!

20 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Service above and beyond

Ordered 2 of the desktop boards but only 1 arrived l emailed Russell on the Friday evening he responded within minutes and the second one arrived on Monday what more can I say. Set up was a doddle and I absolutely love them. Will definitely look to get a large board in the new year

1 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Great Product and Company

While there was some mail-related delay to receiving the board since I got it I've been very pleased. It was VERY easy to set up and get working and their website for controlling the board is well thought out and easy to navigate. There are literally dozens of ways you can customize the board. I was also particularly happy with the pre-sales support which was not only very useful, but very responsive. I would recommend this company to anyone interested in tracking transport in the UK

5 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer service

Russell went above and beyond to resolve an issue with my son's departure board that had stopped connecting to our wifi. Emails were responded to within an hour despite being sent out of normal office hours/weekends with clear, step by step instructions. Sadly these suggestions didn't resolve the issue but Russell asked for us to send it back to them and they would sort it. True to his word it has arrived back today (less than a week since we initially posted it) and is now back in action. One very happy son, thank you so much Russell.

16 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love it!

I'm obsessed with this! It's sat on my desk as I type telling me every live arrival at my local tube station. In theory it's potentially handy to make sure I'm never waiting ages in the cold for a train, bus or tube again, but in reality it's just going to be my favourite desk toy! I think this thing is awesome!

16 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely Love my pro board

Absolutely Love my pro board
Although had few issues setting up the chap was brilliant in showing me what to do
Now with the voice packs it’s brilliant

11 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Departure boards and even better service

Fantastic, GREAT support with a capital G, replies to e-mails at very strange times (I work shifts and have had sent an email at 4am and got a reply about half hour later!) The product itself, I have four, and another arriving for a family member. I have found Russell an absolute delight to deal with by email, have been using mine since 2017, have had one issue with my premium not being applied, I don’t think it was even half a day before it was resolved! Quality product that gets better with every iteration and quality support

14 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer support

Following a change of Internet Service Provider, I had a problem with the micro SD card in my legacy Departure Board when I tried to update my new WiFi network and password. After an exchange of emails with Russell Pirie, I returned the SD card to the company for them to check. The problem was quickly resolved by Russell and the SD card returned to me within one day having been successfully updated with my new WiFi details. My Departure Board is now working perfectly again. Not only does the company provide excellent products but also the after sales support from Russell is brilliant. Highly recommended.

2 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Pro board is Impressive

I decided being my birthday to go for a Pro board this time. My other mini and Classic Boards have served me well over several years as Russell has continued to update and improve the features. Once again, l am impressed with the quick delivery and the design of the pro board. The USB connector makes it easy to add a voice to your board and the ease of connection to my wifi network. If you can afford it, the Pro board is outstanding and well worth having.

20 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

My boyfriend loves this gift

My boyfriend loves this gift! It’s a little in the small size (desktop version), but I knew it would be as the dimensions are clear on the website. He’s looking forward to saving up for a full size wall mounted version now!
Great gift for train enthusiasts, or people who just love a good commute.

15 de mayo de 2023

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