Freya who made first contact was very helpful and nothing was to much bother,thank you.Paul who did the assessment was knowledgeable ,explaining was was needed, no pressure.A big thank you to Ronnie... Ver más
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Freya who made first contact was very helpful and nothing was to much bother,thank you.Paul who did the assessment was knowledgeable ,explaining was was needed, no pressure.A big thank you to Ronnie... Ver más
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The replacement of my loft insulation was a very good experience. Rob and Robbie arrived promptly. They were amazingly careful, keeping carpets covered and everywhere tidy. There was a small hitch f... Ver más
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Rob and Robbie where truly professional they explained everything that was being done .Even when they came across a problem they consulted with me and explained their solution.They worked non stop an... Ver más
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New loft insulation installed yesterday by Robbie and Rob. What a team! They worked tirelessly in the heat for nearly 8 hours and remained good humoured despite the challenging conditions. Everythin... Ver más
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UK Energy Saving Network Ltd helps homeowners make their homes warmer, more energy-efficient, and more cost-effective to run. We specialise in loft insulation, loft boarding, loft hatches, and loft ladders, providing high-quality installations and practical energy-saving solutions. With a focus on customer service, professional workmanship, and honest advice, we help customers reduce heat loss, lower energy costs, and make better use of their loft space.
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The Mill House Centre, Commercial Rd, Totton , SO40 3AE , Southampton, Reino Unido

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Our surveyor for loft overhaul (Clifton) was very thorough and informative throughout. He explained in detail what was covered and how it would proceed. We had to reschedule twice due to unforeseen circumstances, but this didn’t present any issues.
The fitters (Jamie and Ant), arrived as planned, were very pleasant and courteous, efficient and cleaned up each day after they finished. The whole experience couldn’t have gone any better, would certainly recommend.

Respuesta de UK Energy Saving Network
Friendly sales man & insulation staff. Advice on recommendations were explained in full with price. Communication was very good when planning the insulation day/time. Kept informed all the way. Care was taken when removing old fibreglass & the clean-up on completion was perfect.

Respuesta de UK Energy Saving Network
Great team of installers who knew what to do, and executed it in a rapid manner, no faults with their handwork it has made a significant difference to both the loft temperature and the rooms remain cooler

Respuesta de UK Energy Saving Network

Respuesta de UK Energy Saving Network
Turned up on time, explained everything and just got on with the job. Cleaned up after, not that there was much mess.
It might help if they realised that in a bungalow the householder can hear everything you are saying to each other while in the roof space!
I was expecting to have some of the photos sent to me?

Respuesta de UK Energy Saving Network
Done a excellent job the two lads were very friendly

Respuesta de UK Energy Saving Network
Excellent communication throughout the whole process.
The team who turned up were efficient and friendly. They did the job in very good time and left the place in good order.
A satisfying process.

Respuesta de UK Energy Saving Network
The installation was done with the minimum of fuss all carpets and walkways were protected and the installers made sure all the packaging and old loft insulation was bagged up and taken away when the work was completed.
The installers worked cheerfully and efficiently keeping me informed of progress with photographic evidence at each key stage. It would be nice if these were shared by email after the work was completed.
Overall very happy with the new install 😊

Respuesta de UK Energy Saving Network
The survey was more of a big sales drive disguised as absolutely working for you. No survey results came through email, just a piece of paper on the day.
Adding this after the response - Beware of the pressure you feel under to go ahead with their offer/salesperson phoning the office to get you a better deal/discount offered by office/offer to pay no VAT as it’s residential - they shouldn’t be charging VAT for residential anyway. I learnt that from the next company that quoted.

Respuesta de UK Energy Saving Network
Lee and Callum were great very nice lads cleaned up mess highly recommend Lee and Callum very pleased with the results

Respuesta de UK Energy Saving Network
The installation team were hard-working and friendly and very quick.

Respuesta de UK Energy Saving Network
Very pleasant team and amazing job by Adam and Amy.
Having said that, the survey was poorly done and missed out on Lapvents, Ladder and hatch which cannot be installed. These were confirmed by the installer team.

Respuesta de UK Energy Saving Network
Excellent Service and expertise from the moment of initial contact through to the survey, recommendation and installation. I am delighted with the professional service and knowledge and skill of everyone involved. Great job

Respuesta de UK Energy Saving Network
Lewis and Mj were very friendly and kept me informed of everything that was going on, it was a very quick professional job and cleaned up really well.

Respuesta de UK Energy Saving Network
I have never been such amazing experience with any UK service provider before. ESN assigned a professional surveyor directly to my house after appointment. Surveyor Ashley who explained very clear a 2-day loft improvement process of the installation and provided an accurate quote based on my requirement.
6-star (120%) should be rated to both installers LEE and CALUM instead of 5-star. In the 1st day, they came in time as schedule and explained step by step of 2-day process with a clear pre/ pro checklist to confirm with me. Smiling and polite for both seen all the time. They had removed 2-3 CBM of messy stock in my loft those keeping 10-20 years. In next, they removed all old insulation and boards efficiently with no damage to the wall. They kept smiling and checked my satisfactory all the time. In 2nd day, they arrived in time and explained the procedure of the installation of the materials. They also helped to check my loft condition whether any water leakage/ wet could be found. In the boarding process, I raised question in boarding and insulation materials. They replied me in a professional viewpoint and gave me great advice. They were honest, polite and hardworking in the whole process. It is amazing jobs done by LEE and CALUM.
I highly recommend ESN to those want to upgrade the loft, especially for LEE and CALUM. Thank you very much!

Respuesta de UK Energy Saving Network
Richard explained everything in great detail. The lads and girl who did the work were amazing. Friendly, worked hard, explained everything . Cleaned up after them. Couldn’t fault them.

Respuesta de UK Energy Saving Network
Surveyor was helpful and explained everything very well. No pressure put on us for a decision. The installation was stress free, came in and got on with it.
I would recommend them to family and friends.

Respuesta de UK Energy Saving Network
Mark the salesman explained everything. The two workmen were polite, worked quickly
Definitely 5 Star

Respuesta de UK Energy Saving Network

Respuesta de UK Energy Saving Network
Dennis and Cade arrived on schedule, cleared the loft space and hoovered throughout, removing all old insulation and boards efficiently and without damage to the surroundings. They then laid new insulation across the loft space, hoovered again on completion, removing all site debris, and they left mid-afternoon. Very efficient, tidy, friendly, professional and competent. No problems before, during or after their visit. Would strongly recommend them.

Respuesta de UK Energy Saving Network
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