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UK Energy Saving Network Opiniones 

730
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Freya who made first contact was very helpful and nothing was to much bother,thank you.Paul who did the assessment was knowledgeable ,explaining was was needed, no pressure.A big thank you to Ronnie... Ver más

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Valorada con 5 estrellas sobre 5

The replacement of my loft insulation was a very good experience. Rob and Robbie arrived promptly. They were amazingly careful, keeping carpets covered and everywhere tidy. There was a small hitch f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Rob and Robbie where truly professional they explained everything that was being done .Even when they came across a problem they consulted with me and explained their solution.They worked non stop an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

New loft insulation installed yesterday by Robbie and Rob. What a team! They worked tirelessly in the heat for nearly 8 hours and remained good humoured despite the challenging conditions. Everythin... Ver más

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Información sobre la empresa

  1. Contratista de aislamiento
  2. también en la categoría
  3. Tienda para la reforma del hogar

Escrito por la empresa

UK Energy Saving Network Ltd helps homeowners make their homes warmer, more energy-efficient, and more cost-effective to run. We specialise in loft insulation, loft boarding, loft hatches, and loft ladders, providing high-quality installations and practical energy-saving solutions. With a focus on customer service, professional workmanship, and honest advice, we help customers reduce heat loss, lower energy costs, and make better use of their loft space.

Loft Insulation

Escrito por la empresa

Elevate your home with our premium Earthwool loft insulation
Step into a world of enhanced energy efficiency, ensuring year-round comfort and savings on energy bills. Transform your loft space into a sustainable sanctuary – upgrade with Earthwool insulation today

Información de contacto

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Free loft inspection

Book your FREE home energy assessment today!

4,6

Excelente

TrustScore: 4.5 sobre 5

730 opiniones

5 estrellas
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1 estrella

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4,6

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(730)

324 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Loft overhaul

Our surveyor for loft overhaul (Clifton) was very thorough and informative throughout. He explained in detail what was covered and how it would proceed. We had to reschedule twice due to unforeseen circumstances, but this didn’t present any issues.
The fitters (Jamie and Ant), arrived as planned, were very pleasant and courteous, efficient and cleaned up each day after they finished. The whole experience couldn’t have gone any better, would certainly recommend.

4 de mayo de 2026
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Respuesta de UK Energy Saving Network

Thank you for your detailed and thoughtful feedback.

We’re really pleased to hear that the whole process went smoothly for you and that you felt well informed from the initial survey through to completion.

Jamie and Ant will be delighted to hear your comments about their courtesy, efficiency, and the care they took in keeping everything tidy throughout the job. It’s also great to know that despite the rescheduling, everything was handled without any inconvenience to you and the end result met your expectations.

We really appreciate your kind words and your recommendation, thank you for choosing us.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Friendly sales man & insulation staff

Friendly sales man & insulation staff. Advice on recommendations were explained in full with price. Communication was very good when planning the insulation day/time. Kept informed all the way. Care was taken when removing old fibreglass & the clean-up on completion was perfect.

8 de mayo de 2026
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Thank you for your detailed feedback.

We’re really pleased to hear that you felt well informed throughout the process and that the communication around planning the installation worked smoothly for you.

Jonny and Matt will be delighted to hear your comments about their friendly approach, clear explanations, and the care taken while removing the old insulation. It’s also great to know you were happy with the cleanliness and overall finish once the work was completed.

We appreciate your kind words and taking the time to share your experience.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Great team of installers who knew what…

Great team of installers who knew what to do, and executed it in a rapid manner, no faults with their handwork it has made a significant difference to both the loft temperature and the rooms remain cooler

2 de mayo de 2026
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Thank you for taking the time to leave such positive feedback.

We’re delighted to hear that you’ve already noticed a significant improvement in both the loft and room temperatures following the installation. Lewis and Mo will be so pleased to know their workmanship and efficient approach made such a strong impression on you. It’s great to know everything was completed smoothly and to a high standard.

We truly appreciate your review and will be sure to pass your kind words onto all the team.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Very quick professional

Very quick professional

8 de mayo de 2026
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Respuesta de UK Energy Saving Network

Thank you for your review.

We’re delighted to hear you were pleased with the service provided and that everything was completed in a quick and professional manner.

The Installers will appreciate your positive feedback, and we’re glad the experience met your expectations.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Quick, clean and friendly

Turned up on time, explained everything and just got on with the job. Cleaned up after, not that there was much mess.
It might help if they realised that in a bungalow the householder can hear everything you are saying to each other while in the roof space!
I was expecting to have some of the photos sent to me?

8 de mayo de 2026
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Respuesta de UK Energy Saving Network

Thank you for your kind review. We’re really pleased to hear you found the team quick, clean and friendly, and that everything was clearly explained on the day.

We also appreciate your feedback regarding noise while working in the loft. We will be addressing this with the team to ensure conversations are kept at a lower volume during installations, particularly in properties like bungalows where sound can carry more easily.

We will arrange for a copy of the photos taken of the work in your loft to be sent over to you today. Thank you again for your feedback, we will be sure to pass your comments on to John, Marti and Marcus.

If you need anything further, please don’t hesitate to get in touch.

Kind regards,
The UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Done a excellent job the two lads were…

Done a excellent job the two lads were very friendly

8 de mayo de 2026
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Thank you for your lovely review.

We’re so pleased to hear you were happy with the work carried out and that the team made the experience a positive one for you. Lloyd and Oscar will really appreciate your kind comments about their friendly attitude and the quality of their work. We’ll be sure to pass your feedback on to them.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Excellent communication throughout the…

Excellent communication throughout the whole process.
The team who turned up were efficient and friendly. They did the job in very good time and left the place in good order.
A satisfying process.

8 de mayo de 2026
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Respuesta de UK Energy Saving Network

Thank you for your wonderful feedback.

We’re really pleased to hear that you found the whole process smooth and well communicated from start to finish. Lloyd and Oscar will be delighted to know their efficiency, friendly approach, and attention to leaving everything tidy made a positive impression on you. It’s great to hear the work was completed to your satisfaction and in a timely manner.

We really appreciate your kind words and will be sure to pass them onto all the team.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

The installation was done with the…

The installation was done with the minimum of fuss all carpets and walkways were protected and the installers made sure all the packaging and old loft insulation was bagged up and taken away when the work was completed.
The installers worked cheerfully and efficiently keeping me informed of progress with photographic evidence at each key stage. It would be nice if these were shared by email after the work was completed.
Overall very happy with the new install 😊

28 de abril de 2026
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Respuesta de UK Energy Saving Network

Thank you for taking the time to leave such a lovely review.

We’re delighted to hear you were pleased with the overall installation process and that everything was carried out smoothly and professionally from start to finish. Lewis and Mo will be especially pleased to know their hard work, communication, and attention to detail made such a positive impression on you. We always aim to keep disruption to a minimum while maintaining high standards throughout the installation.

We also appreciate your feedback regarding the progress photos and will be sending you an email later today with your photos attached.

Thank you again for choosing us, and we’re very pleased to hear you’re happy with the completed installation.

Best regards,
UK Energy Saving Network Team

Valorada con 2 estrellas sobre 5

The survey was more of a big sales…

The survey was more of a big sales drive disguised as absolutely working for you. No survey results came through email, just a piece of paper on the day.

Adding this after the response - Beware of the pressure you feel under to go ahead with their offer/salesperson phoning the office to get you a better deal/discount offered by office/offer to pay no VAT as it’s residential - they shouldn’t be charging VAT for residential anyway. I learnt that from the next company that quoted.

21 de febrero de 2026
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Respuesta de UK Energy Saving Network

Thank you for your feedback.

We’re sorry to hear that you felt the appointment was more sales-focused than expected. Our surveys are designed to assess the property and provide suitable recommendations on the day, which is why findings are typically discussed in person and left as a written summary rather than sent separately by email.

There is absolutely no obligation to proceed, and we respect your decision to cancel. Your feedback is noted, as we’re always looking to improve how we present information during our visits.

If you would like a copy of any information from your appointment or have any further questions, please feel free to contact us directly, we’d be happy to assist.

Kind regards,
The UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Lee and Callum were great very nice…

Lee and Callum were great very nice lads cleaned up mess highly recommend Lee and Callum very pleased with the results

7 de mayo de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you for taking the time to leave your wonderful feedback.

We’re delighted to hear you’re pleased with the finished result and that everything was left neat and tidy. We’ll be sure to pass your kind comments on to our installers Lee and Callum, they’ll be delighted to hear them. Thank you for the recommendation and for choosing us, we really appreciate it.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Efficient, courteous service

The installation team were hard-working and friendly and very quick.

30 de marzo de 2026
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Respuesta de UK Energy Saving Network

Thank you for your wonderful review.

We’re really glad you had a positive experience with our team, they work hard to keep everything running smoothly and efficiently, so it’s great to see that that come across. We really appreciate your feedback and we'll be sure to pass it onto Steve, Billie, Pete and all the team.

We appreciate you choosing us and hope you enjoy the results!

Best regards,
UK Energy Saving Network Team

Valorada con 3 estrellas sobre 5

Very pleasant team and amazing job. Could have been better.

Very pleasant team and amazing job by Adam and Amy.
Having said that, the survey was poorly done and missed out on Lapvents, Ladder and hatch which cannot be installed. These were confirmed by the installer team.

29 de abril de 2026
Opinión espontánea
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Thank you for your kind words!

We're really pleased to hear you had a good experience with our team and that you're happy with the work carried out. We really appreciate your feedback and we'll be sure to pass it on to our installers Adam and Amy, they’ll be delighted to know their efforts made a positive impression on you.

Thanks again for choosing us!

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Excellent Service and expertise …

Excellent Service and expertise from the moment of initial contact through to the survey, recommendation and installation. I am delighted with the professional service and knowledge and skill of everyone involved. Great job

14 de abril de 2026
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Respuesta de UK Energy Saving Network

Thank you for your excellent review and for choosing us.

We’re really pleased to hear you had such a positive experience throughout the whole process. Our team works hard to make everything straightforward, professional and well managed from start to finish, so it’s great to know that came across.

We’ll be sure to pass your kind comments on to Kirkby and Ant, who will be very pleased to hear how happy you are with the completed work.

Thank you again for your support.

The UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Great job

Lewis and Mj were very friendly and kept me informed of everything that was going on, it was a very quick professional job and cleaned up really well.

21 de abril de 2026
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Respuesta de UK Energy Saving Network

Thank you for your fantastic review and for taking the time to share your feedback.

We’re delighted to hear that Lewis and MJ looked after you so well throughout the installation. Keeping customers informed, working efficiently, and leaving everything clean and tidy afterwards are all standards we aim to deliver on every job.

We’ll be sure to pass your kind comments on to Lewis and MJ , they’ll really appreciate the recognition.

Thank you again for choosing us.

The UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Total Solutions for Loft

I have never been such amazing experience with any UK service provider before. ESN assigned a professional surveyor directly to my house after appointment. Surveyor Ashley who explained very clear a 2-day loft improvement process of the installation and provided an accurate quote based on my requirement.

6-star (120%) should be rated to both installers LEE and CALUM instead of 5-star. In the 1st day, they came in time as schedule and explained step by step of 2-day process with a clear pre/ pro checklist to confirm with me. Smiling and polite for both seen all the time. They had removed 2-3 CBM of messy stock in my loft those keeping 10-20 years. In next, they removed all old insulation and boards efficiently with no damage to the wall. They kept smiling and checked my satisfactory all the time. In 2nd day, they arrived in time and explained the procedure of the installation of the materials. They also helped to check my loft condition whether any water leakage/ wet could be found. In the boarding process, I raised question in boarding and insulation materials. They replied me in a professional viewpoint and gave me great advice. They were honest, polite and hardworking in the whole process. It is amazing jobs done by LEE and CALUM.

I highly recommend ESN to those want to upgrade the loft, especially for LEE and CALUM. Thank you very much!

21 de abril de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you so much for your incredible review and for taking the time to share such detailed feedback.

We’re absolutely delighted to hear how pleased you were with the full experience from start to finish. It’s great to know Ashley provided a clear and professional survey visit, explaining the process thoroughly and helping you feel confident from the outset.

Your comments regarding Lee and Calum are especially appreciated. They take great pride in their work, and it’s fantastic to hear how highly you rated their professionalism, punctuality, communication and hard work across both days. We’re particularly pleased to hear they approached everything with care, kept you updated along the way, and were able to answer your questions with honest and helpful advice.

We’ll be sure to pass your kind words on to Ashley, Lee and Calum. Feedback like this means a great deal to the whole team.

Thank you again for your recommendation and for choosing us.

The UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Richard explained everything in great…

Richard explained everything in great detail. The lads and girl who did the work were amazing. Friendly, worked hard, explained everything . Cleaned up after them. Couldn’t fault them.

21 de abril de 2026
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Respuesta de UK Energy Saving Network

Thank you for your wonderful review and for taking the time to share your experience.
We’re so pleased to hear that Richard explained everything clearly from the outset and that you felt fully informed throughout the process.
It’s also fantastic to know that Steve, Billie and Pete made such a positive impression. We’ll be sure to pass your kind comments on to them, they’ll really appreciate the recognition for their hard work, friendly manner, and the care they took while working in your home.
Thank you again for choosing us and for your valued feedback.
The UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Surveyor was helpful and explained…

Surveyor was helpful and explained everything very well. No pressure put on us for a decision. The installation was stress free, came in and got on with it.
I would recommend them to family and friends.

21 de abril de 2026
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Respuesta de UK Energy Saving Network

Thank you for your fantastic review and for taking the time to share your experience.

We’re delighted to hear that you found the survey helpful and informative, and that you felt comfortable with a no-pressure approach from the outset. We always aim to make the whole process clear and straightforward for our customers.

It’s also great to know the installation went smoothly and stress free. We’ll be sure to pass your kind comments on to Tom and Paul, who will really appreciate the recognition.

Your recommendation to family and friends means a great deal to us, and we truly appreciate your support.

The UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Mark the salesman explained everything

Mark the salesman explained everything. The two workmen were polite, worked quickly

Definitely 5 Star

16 de marzo de 2026
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Respuesta de UK Energy Saving Network

Thank you so much for your kind review! We’re glad Mark was able to explain everything clearly and that our team, Lloyd and Oscar, delivered polite and efficient service. We really appreciate your support.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Quick and efficient service for the job

Quick and efficient service for the job

14 de abril de 2026
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Respuesta de UK Energy Saving Network

Thank you so much for your 5-star review! We’re happy to hear that Dennis provided quick and efficient service for your job. We truly appreciate your feedback and your trust in us.

Best regards,
UK Energy Saving Network Team

Valorada con 5 estrellas sobre 5

Loft insulation fitters: excellent.

Dennis and Cade arrived on schedule, cleared the loft space and hoovered throughout, removing all old insulation and boards efficiently and without damage to the surroundings. They then laid new insulation across the loft space, hoovered again on completion, removing all site debris, and they left mid-afternoon. Very efficient, tidy, friendly, professional and competent. No problems before, during or after their visit. Would strongly recommend them.

16 de abril de 2026
Opinión espontánea
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Respuesta de UK Energy Saving Network

Thank you for your kind feedback.

We’re delighted to hear that you were so pleased with the loft insulation work carried out by the team. It’s great to know they arrived on time, worked efficiently, and took care to remove the old insulation and boards without causing any damage. We’re also pleased that they left everything clean and tidy on completion.

They take real pride in their work, so your comments on their professionalism, friendliness, and attention to detail are very much appreciated. We will make sure your feedback is passed on to them and the wider team.

Thank you again for taking the time to leave such a positive review.

Best regards,
UK Energy Saving Network Team

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