Uk windows & Doors ltd Opiniones 

146
•
TrustScore: 1 sobre 5

1,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Recieved a call from 'David'. I said I was not the homeowner. Immediately put the phone down. Even if this was or was not an AI bot, still incredibly rude and unwanted.

Valorada con 1 estrellas sobre 5

Zero not available. Beware AI BOT. "David" continued with the sales pitch ignoring my interjections and not listening which led me to believe it wasn't a real person. Disgraceful. My Mother lives with... Ver más

Valorada con 1 estrellas sobre 5

Had windows and door installed at the end of 2022, had a lot of problems with instalation, windows not sealled, draft all over. Sealant already peeled off at the front window, water damage done to wa... Ver más

Valorada con 1 estrellas sobre 5

I would give 0 if I could as I am being harassed by frequent cold calls from a bot or maybe a person called David. I block the number and then it comes on a different number. I am part of the Telephon... Ver más

Información sobre la empresa

  1. Instalador de doble acristalamiento
  2. también en la categoría
  3. Contratista de construcción de invernaderos
  4. Contratista de tejados
  5. Proveedor de puertas de garaje

Escrito por la empresa

Uk windows & doors ltd we are a Home Improvements firm with combined experience of 29 years qualified fabricators and installers. We cover most of U.K. areas, deals in manufacturing, supplying and fitting top quality double & triple glazed uPVC windows, Aluminium windows, front doors and back doors, conservatories, orangeries, porches and verandas, plus much more. Our professional home improvements service, quality double & triple glazing products are value for money and have helped to develop an outstanding reputation over the last two decades. We offer incredible value when it comes to all of our manufactured products, along with an experienced and highly professional service provided by our team of individuals so there is no better time to purchase with Uk windows & doors ltd


Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

146 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,2

Todas las opiniones

(146)

47 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Exceptional quality and perfect windows

From the start to finish of my journey in replacing eight windows, the staff at this windows and doors company were professional, responsible, reliable, and informative in helping me to decide the design of my new windows.
When they came round they were prompt and reliable. They listened to what I was looking for and was able to advise on the different products, showing me different styles and bought in samples so I could see what the quality of the products.
They made me feel relaxed and answered the many questions I had.
The delivery time was as expected, they installed it at a convenient time and day, again very prompt and reliable.
The installation men were experienced, polite, prepared the area and were very tidy in removing all existing waste before leaving.
I was showed the functions of the window and explained the aftercare.
The whole process from start to finish was very positive and will happily use them again for my new composite doors in the summer.

29 de noviembre de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Reasonable work for a reasonable price.

Have my porch completely renovated. Reasonable work for a reasonable price. There were some delays and difficulties, which I consider usual this year.
Everyting is eventually done as agreed. Small requested corrections were made in a couple of days.

27 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shoddy disgrace

Having had this company to put a roof on conservatory 4 years ago. The roof has now been condemned. I have been quoted 10k to 13 k in order for the roof to be taken off. Remedial work done. In order to replace with new roof and make it safe. New guttering around as the guttering has been put on wrong way round. The photos are appalling. I have receipts for the conservatory roof. Paid them. Despite what they say.
They were paid bank transfer from a building society.they keep saying they never received any payments but I have the receipts from the building society and they received the money.

I have just had to havea proper roof put on by a first class company. When uk windows and doors did the work no insulation and a cowboy job

15 de octubre de 2021
Opinión espontánea
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Respuesta de Uk windows & Doors ltd

Hi Carole please state the full facts and share pics of emails. In 2017 we replaced existing polyroof of 3mx3m conservatory and we used tapco light weight roof tiles with inside spotlights, the job is also registered. We charged Carole for the full job £3600. On the completion day as soon electrician left Carole played tactical and closed her doors and didn’t pay for the conservatory roof. We never issued any warranties and couldn’t do the last inspection. It’s very disappointed & shameful that how very few clients are out their who try to break the trust and avoid last payments. Very unethical behaviour.

Valorada con 3 estrellas sobre 5

Good prices but customer service needs improvement

Initially had nothing but problems during fitting and the after care from the company was rubbish! windows are okay, the doors, ordered composite doors they fitted Upvc and I got a small refund for the inconvenience, a month after they were fitted the screws came loose in the back door and it developed a squeak, contacted them no one turned up to fix it 3 months later the front door started pouring water into my hallway, complained again and I’m still waiting for my doors to be repaired with the fitter never turning up when they say they will, last 4 days they should have come, messaged them and asked where the fitter is, he told me to sort it myself! I told him I’m the customer and expect good customer service, got another apology and told definitely tomorrow, surprise surprise no fitter!

Edit: the fitters did eventually turn up I am still not happy as I told the manager. As far as I am aware the door still needs finishing as the letter box isn’t sealed and I’m still not happy with the quality of the windows. I won’t be changing my review until I’m completely satisfied the windows and doors are to a very good standard. Still feel I should be offered a composite door for the issues I have suffered and as that is what I ordered. The customer should be treated with respect and not be fobbed off for months on end.

Edit: Eventually rectified issues. Did take longer than I would have liked and received warranty and building regs certificates from Assure.

10 de octubre de 2021
Opinión espontánea
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Respuesta de Uk windows & Doors ltd

Hi Linzi sorry to hear that you had some issues in the past.

It’s been a while your work has been rectified which was front door and we first sent a fitter out 10th of October exactly 2 hours later as you left this review on Sunday morning and fitters arrived at Sunday afternoon and adjusted the door and reported to office that if the problem arise again then to send a fabricator, you told us in November that you’re still not satisfied with the issue of the door then we sent the fabricator out who came out In November and rectified the issue of the front door.

Once job rectified Our manager spoke to you over the messages regarding update of your review and you have told us that you’re unable to update your review as website not letting you change the review and it has technical issues.

Warranties been sent aswell as documentation takes time and bit slower process as short staffed and busy due to covid crisis.

Please if you can contact trust pilot customer services we are sure they will assist you and the review will be updated.

If any query please don’t hesitate to contact us

Valorada con 5 estrellas sobre 5

I would recommend this company 100%…

I would recommend this company 100% without hesitation. Delivered what was agreed, Delivered ammendments which we agreed. Imran the sales rep was always at hand and always answered my calls and messages. Windows and door installed within time frame agreed.

29 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely Amazing Job, Highly Recommended.

Excellent service from UK windows and doors, from the minute I spoke to Shay the sales representative I felt confident and knew I could trust them. This was important to me as I was having my entire house done. Imran kept me up to date all through the process and responded quickly to any questions and last minute changes. The fitters in Mohammed's team were first class, they went over and above to make sure I was happy and made recommendations along the way. My house was absolutely transformed and I would always choose them for future jobs. Thank you to all the team I will recommend you to everyone I know.

2 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

⭐️An excellent company⭐️

We have worked along side uk windows and doors uk on a number of occasions now. They are a very professional and helpful company and we look forward to future business

Thank you
Mike Summersgill
Dynamic spray

14 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rob Taylor - Best Rep EVER!

Rob Taylor came to visit our home to give us a quote for new windows to the rear of our house. He was respectful, polite and kind and came across very trustworthy. Although the price given was not the cheapest received, he went above and beyond to price match and help make our decision to sign up with UK Windows & Doors one of the easiest decisions we have made regarding house projects. I would not hesitate in recommending to family and friends. I felt like my needs and concerns were listened to and addressed and there was never a hint of 'pushy salesmanship' from Rob. Thanks Rob!

30 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience & top quality products

Had a great experience during such tough times. Shawn was always quick to respond all my queries, I am gladly say I did not worry at all throughout the whole process from start to end.
I placed order for my entire house windows & doors the quality on them are topnotch without paying silly price for them, I have already shared the contact details with my family & friends.
I will definitely recommend them to everyone!

12 de septiembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

After

After. Booking 3 windows and a dormer roof 9weeks ago I had windows put in had to come back to put Right still not Right Dormer still not been done just excuses keep away

11 de septiembre de 2020
Opinión espontánea
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Respuesta de Uk windows & Doors ltd

Dear mr Higson we just spoke to you5 min before you left this review that it is booked for next week permitting weather, you purchased this property with dormer and your plasterer has done the walls which doesn’t look straight and you told us yourself, windows has been taken out and installed perfectly checked twice on your request by surveyor. Roof work which is felt replacement only can’t be done if weather is bad and due to rain. You have been well informed every time as after the lockdown when we contacted you first you were informed about the delays and you agreed.

Valorada con 5 estrellas sobre 5

absolutely fantastic job

absolutely fantastic job. Imran, sales person, was very professional and did not mess about with any sales talk. showed me the window quality and told me the price and payment optiobs. good communication throughout the process as well. Fitters were excellent, super polite and even gave me advice on some other jobs that need doing around the house. very happy with windows. Zane Melia

19 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service top company

Great service, very good price Shay the salesman was top quality, and Vass who fitted them went out of his way to do a great job, and sorted out the manufacture’s door on a Saturday for us,
thanks to Imran the boss who we met to highly recommend will be getting the back of the house also done by this great company.

18 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy

Great service professional sales man Shay quick to install happy with price and service.

26 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from start to finish.

Great service from start to finish.
The Sales Director was really helpful without any pushy sales techniques. Great price.
Double glazing fitted without any issues, very pleased with the work. The installers were very clean and tidy.
Would recommend!

19 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company!

Really happy with the service we received. Very accommodating from the start, and quick to install. Really glad we went with them!

22 de mayo de 2020
Opinión espontánea

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