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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The chandelier, pendants, and sconces I ordered were made with high quality and look amazing. Customer service is wonderful !

Valorada con 5 estrellas sobre 5

The product of high quality. Service fantastic, one of my chandeliers had one of the covers broken. Ulamp replaced and send extras. The price to quality ratio very high. I fell in love with my cha... Ver más

Valorada con 5 estrellas sobre 5

Ulamps.com and their product are fantastic. I love my new pendant lights. I had an issue in the beginning and Chany with customer service did everything possible to help me figure out the problem. Cha... Ver más

Valorada con 5 estrellas sobre 5

My Ulamp contact was Chany. He was very responsive to all my questions prior to ordering the pendants as well as helping me take care of an issue following the installation. One of the pendants didn... Ver más

Información sobre la empresa

  1. Fabricante de artículos de iluminación

Escrito por la empresa

Ulamps is a company that focuses on lamps and lanterns, we have our own factory so that we can have a deeper control on the quality of the products, and also to meet the deeper needs of our customers, such as making some changes for the customer’s usage scenarios, which cannot be done by ordinary stores. This way we can also offer lower prices to our customers.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

94 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(94)

37 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Team was excellent

Team was excellent! We even had a few items damaged in shipping and they were quick to replace. Thankful for the service and the beautiful product!

28 de noviembre de 2025
Valorada con 5 estrellas sobre 5

This company is a gem to work with

This company is a gem to work with. Their products are well made and of the finest quality. Customer service will go above and beyond to make sure you are satisfied with your purchase even if it means to refund you if you’re beyond the refund window. This company will be my go to for future purchases 🤩

8 de diciembre de 2025
Valorada con 5 estrellas sobre 5

We loved our experience from Ulamps

We loved our experience from Ulamps. A part of our order was stolen by a porch pirate, and Ulamps' customer service team were incredibly responsive and understanding in resolving the issue and sending a replacement lamp. We will definitely be ordering more lamps in the future.

25 de noviembre de 2025
Valorada con 5 estrellas sobre 5

High-end Quality

The pendants we purchased are too beautiful for words. Everyone always comments on them. The customer service was outstanding. We had a hardware color change and they were able to intercept the order, switch it, and then promptly ship the items just in time for the kitchen crew's installation.

21 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Great product and customer service

We purchased a sconce light and it came in perfect condition as it was in the photos. It came in very sturdy packaging and the quality was great. We also had to work with customer service and their support is jaw dropping. Will definitely order rest of our lights from them.

23 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Customer Experience!

We purchased Arcachones Led Round Chandelier 48" × 1 and had issues with not working and lighting color etc,. Customer service was very responsive and ensured all concerns were resolved… would certainly recommend ulamps to my friends…

30 de octubre de 2025
Valorada con 5 estrellas sobre 5

My Ulamp contact was Chany

My Ulamp contact was Chany. He was very responsive to all my questions prior to ordering the pendants as well as helping me take care of an issue following the installation. One of the pendants didn’t fit properly. I followed his suggestions to reinstall it properly and when this didn’t work he promptly arranged for a new one to be shipped which took care of the problem.

24 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Ulamps.com and their customer service are top notch. Chany went above and beyond expectations.

Ulamps.com and their product are fantastic. I love my new pendant lights. I had an issue in the beginning and Chany with customer service did everything possible to help me figure out the problem. Chany went above and beyond what was expected, they even came up with scenarios for my electrician to troubleshoot. In the end we determined that the Iotty smart switch had to have a dimmer module installed for proper function.

16 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great selection and top quality

I've purchased a few different lights from Ulamps, including two chandeliers and multiples sconce lights. The products are great and the builds are solid. They are easy to work with and customer service responds quickly. I highly recommend them.

15 de octubre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Nice lamps but delivery and service subpar.

The lamps took longer to arrive than projected. After I had them installed, the electrician advised that they should have come with a carabiner due to their weight to be safely installed. I reached out to the company to inquire about this, but never received a response.

7 de agosto de 2025
Logotipo de Ulamps

Respuesta de Ulamps

We apologize, but since the crystal is handmade to order by RH's supplier, shipping is slower. However, I checked our emails and did not see any request for a replacement carabiner.

You can review our previous correspondence—we respond to all emails within hours.

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