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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Saira Saira. That’s best product I am using it with eating everything I like. No excercise I did but energetic after use as i loose more then a stone my diabetic and high blood pressure medication an... Ver más

Valorada con 3 estrellas sobre 5

Quality and price excellent. Customer service non existent. Delivery supposed to be within 7 days, no delivery after 2 weeks, e-mailed but got auto response about covid. Tried to phone but just rang o... Ver más

Valorada con 5 estrellas sobre 5

So glad to have access to a company that can supply and deliver my favourite wine. Yes I had to wait about three weeks from date of purchase due to covid restrictions and reduced staffing levels but w... Ver más

Valorada con 1 estrellas sobre 5

Appalling service. I ordered a bottle of Hennessy VS Cognac at the start of January and still haven't received it (17th Feb when writing this). I have phoned (no-one answers) and emailed (automated re... Ver más

Información sobre la empresa

  1. Mayorista de bebidas alcohólicas

Escrito por la empresa

We started our journey as a luxury event bar service, proudly working with some of London’s most prestigious venues. Alongside our events service, we’re now establishing Ultimate Drinks as a leading online retailer of fine Wine, premium Spirits and luxury Champagne. Delivering next day nationwide, we bring your favourite drinks direct to your door. Whilst our carefully curated product range features brands you already know and love, we’re passionate about sourcing, and helping you to discover new and exciting products that become your future favourites. Working directly with the best independent and craft brands out there, we focus on educating our customers about the story behind their drink, and recommend the best ways to enjoy your purchase. From your first click, our goal is to provide you with the Ultimate shopping experience. So whether you’re looking for a special gift or have questions about a new drink you’d like to try, please do not hesitate to get in touch with our team, who will will be more than happy to help you make the right choice.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

541 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,3

Todas las opiniones

(541)

0 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

I had an interaction with one of your…

I had an interaction with one of your colleagues,which in my opinion was quite rude and condescending. I was aware that the item I bought was a pre order. I received an email telling me so. I also received an email telling me that shipping to me would be on the 14th of October. That date came and went so I sent an email just to ask about estimated delivery, where I was told well the item you bought was a pre order item and that it was all over the website, and that I should go and look for the second email that would tell me when my delivery date will be. I sent back a reply just stating that the date I received in my second email was actually the 14th. Nothing was sent back, no sorry maybe it was a mistake, nothing. Well this is the first and last time I will be shopping with you.

25 de octubre de 2021
Valorada con 1 estrellas sobre 5

Buyer Beware 25/10/2021

Buyer Beware 25/10/2021
After no contact from these people I am now taking them to court for an order placed on 17th August 2021 for £1342.89.
The delivery company confirmed they never collected the items from the warehouse, and I have had no response to e-mails and the phone number displayed just rings out.
After my previous Negative review I had a note via trust pilot to say they have requested details. To this I also have no response.
It seams that all easy small orders are going out, yet a large order is getting lost in the system.
Order at your own risk.

25 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service

Terrible service. Took weeks to come. Never replied to me chasing or answered the phone. Only got dispatched when I raised as a case with my bank. I will not buy from here again.

24 de octubre de 2021
Valorada con 1 estrellas sobre 5

Poor delivery times

I ordered a drink and the website stated that the delivery takes 5-7 work days. After about 2 weeks i emailed to ask about my order and i never got a response. Over a month later, I received a text message to say my parcel was being delivered on a certain date and it was not delivered. A few days later my parcel finally arrived. I am glad to have now received my product but it would have been nice to have been notified about how long it was going to take.

19 de octubre de 2021
Valorada con 1 estrellas sobre 5

I regret having to post this review but…

I regret having to post this review but after ordering a present for my brother’s birthday it took 4/5 weeks to arrive due to security checks!! I wouldn’t have minded but I sent 5/6 emails asking what was happening and got zero response. I won’t be using these again

19 de octubre de 2021

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