Ultimate Outdoors - Northampton Opiniones 

1456
TrustScore: 5 sobre 5

4,9

21 Fairground Way, Riverside Business Park, NN3 9HU Northampton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I went in to return my Merrells that were taking in water under warranty. Kim was a great help and made getting the shoes refunded a quick and easy process. It gives you trust buying from this store... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lewis was amazing helping me make a decision on the right kitchen unit and camping stove for our weekend trips in the campervan. He made units up to check dimensions and answered numerous questions re... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I went over to this store this morning for a good pair of walking boots. I was surprised and disappointed to find that the lovely shop I had visited 2 weeks was now an Outlet store. Although the staf... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Saw a offer on line went into the store could not see it asked asked young assistant she said the offer was still on asked which one of the chairs I wanted then took them to the tills very helpful.

La empresa ha respondido


Información sobre la empresa

  1. Hobbies y manualidades

Sobre Ultimate Outdoors - Northampton

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Información de contacto

  • 21 Fairground Way, Riverside Business Park, NN3 9HU, Northampton, Reino Unido

  • 01604 214842

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1456)

47 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I was served by Callum is was very…

I was served by Callum he was very polite helpful and patience. Thank you

25 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Kaliah customer service

Kaliah was super patient and helpful as she explained the benefits of different walking shoes. Great customer service!

24 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Assistance by Dan

Assistance by Dan, very knowledgeable and helpful.

25 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Searching for a tent

Walked into ultimate outdoors. Looking at tents and a very lovely lady called Kim came over and we discussed tents and how cheap it was to camp instead of caravanning. She was very polite and helpful. And showed me the offer that was on and explained to her I wanted to ask my dad to see if he had anything. But then soon returned to shop to get the tent. Would recommend this shop hugely

25 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Aidan was very friendly and helpful…

Aidan was very friendly and helpful today, he was also very attentive and listened to what we were looking for. Very happy thank you!

25 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Libby lobster was great

Libby lobster was great. If you want shoes (or anything) this is the place. Me and a friend came in clueless and lost, lobster found us tucked away in an isle and showed us the light. I am now a happy customer with a fantastic set of boots and socks. Would recommend 👍🦞🦞🦞

23 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Marvellous service

It was our first visit to the store today.
The help and assistance that we received from Barry was second to none.
A true asset to the company.
I look forward to meeting both him and the lady on the checkout again.
Thank you.

18 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Incredible service

Service was amazing. A young man called Aidan helped us find exactly what we needed for our camping trip. Very helpful even with us changing our mind multiple times, always had a positive approach. Deffo recommend using this place.

18 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

The service was amazing

The service was amazing, especially kaliah who was exceptionally helpful during our visit.

17 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Ryan was extremely polite and helpful.

Ryan was extremely polite and helpful.
His patience with me going backwards and forwards changing my mind didn't phase him at all and he was knowledgeable about the products I was looking at and what would be better suited to me. A pleasure to do business with

17 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Went into ultimate outdoors riverside…

Went into ultimate outdoors riverside and Kim helped us find exactly what we wanted great service and super helpful would recommend

13 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful

Helpful, attentive and polite staff. Call out to Dan, who was exceptional. Thank you

15 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I was served today by Ryan A and he…

I was served today by Ryan A and he couldn’t have done a better job very knowledgeable and helpful 👍

14 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service

Ryan S was really patient and helpful whilst we tried on walking boots. All the staff were friendly and the customer service was great.

10 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Another successful trip to Ultimate…

Another successful trip to Ultimate Outdoors at Riverside in Northampton. The staff are so kind and friendly - always happy to help. Libby was a superstar today helping us pick the right tent at the right price - delighted with our 5 man Berghaus and she couldn’t have been more helpful! Thank you ❤️

10 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Kim was so helpful

Kim was so helpful, we needed kit for DofE. Kim came around with us making sure we had the correct items and showed my daughter how to wear the backpack properly. Her help made our shopping so much easier.

3 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

HeRyan Slpful staff

Helpful staff
They had what I wanted
Ryan S is good at his job
Happy with today's experience

9 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Experience in store was great

Experience in store was great. Kim and Julie were exceptionally helpful. Had quite a bit to buy and were helping take things off my hands and then helped get a large tent to the car. Great service.

8 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Exceptional customer service

On a recent visit I was looking for some new walking trainers, and both my son and husband were after new coats. Leah P was exceptionally helpful, patient and knowledgeable with regard to the footwear. Ryan A assisted with the coats and we could not fault the service we received.

4 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Ultimate Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Amazing knowledge and service

This is the second time I have visited this store, first time to do my research and today to make the purchase. The service and knowledge of all colleagues that I have encountered has been amazing with a nothing is too much trouble approach. Well done ultimate outdoors riverside, Northampton! I will be back to shop again.

6 de mayo de 2025
Opinión espontánea
Logotipo de Ultimate Outdoors - Northampton

Respuesta de Ultimate Outdoors - Northampton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Ultimate Outdoors Customer Care Team

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