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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service, prompt delivery. The silk scrunchies which I bought are beautiful and luxurious. Looks and feels gorgeous. It's also great for the hair without causing any damage by pulling or tugg... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Took a while to receive the order, though I had ordered just before Christmas, but still slow allowing for public holidays. Packageing is pretty average and I would prefer something more environmental... Ver más

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Valorada con 5 estrellas sobre 5

Absolutely LOVE the hair scrunchies from UNCU London! Just like any 1st purchase I wasn’t too sure what the hairbands would be like… I purchased 3 large scrunchies & 2 skinny ones - I wanted to se... Ver más

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Valorada con 5 estrellas sobre 5

Royal Mail lost (said it was delivered, but not to me) and UNCU immediately replied (on Bank Holiday!) and I had my parcel sent again and in my hands within couple of days. Fantastic customer service... Ver más

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Información sobre la empresa

  1. Tienda de accesorios de moda

Escrito por la empresa

Discover the beauty industry’s longest held and best kept secret here at UNCU London. We’re all about accessible, everyday luxury designed for the modern woman (that’s you) who’s short on time and big on results.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

50 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(50)

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Valorada con 5 estrellas sobre 5

What a great find

What a great find. Great price, and a great product. Bought set of 3x Mullberry hair scrunchies. I absolutely love them,they are made really well and don't tangle my hair. Would def recommen 100%

27 de diciembre de 2022
Valorada con 5 estrellas sobre 5

Hair scrunchies… AMAZING! 5*

Absolutely LOVE the hair scrunchies from UNCU London! Just like any 1st purchase I wasn’t too sure what the hairbands would be like… I purchased 3 large scrunchies & 2 skinny ones - I wanted to see what they were like, the quality of them etc.
I was overly happy at the quality of the scrunchies, the colours were nice & vibrant & they keep your hair up nice & tight!
I was super happy with the scrunchies that I made a 2nd order & without a doubt, I will be buying more at some point soon.
5* Highly recommend!
(I’m already looking at the silk pillowcases which look lovely & soft!)

28 de diciembre de 2022
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Respuesta de UNCU London

Dear Danielle,

Thank you so much for taking the time out to leave us a review. We really appreciate it and it's really great to hear you love the scrunchies. Please feel free to get in touch if you have any questions regarding any other products :)

Many thanks,
Eliis

Valorada con 5 estrellas sobre 5

Best Quality

Great pillowcases top quality silk

23 de mayo de 2022
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Respuesta de UNCU London

Dear Margarett, thank you so much :) Enjoy!

Valorada con 3 estrellas sobre 5

OK delivery with average packaging

Took a while to receive the order, though I had ordered just before Christmas, but still slow allowing for public holidays. Packageing is pretty average and I would prefer something more environmentally friendly than plastic bags, even if they are 'reusable'.

15 de enero de 2022
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Respuesta de UNCU London

Dear Miss Boylett,

Thank you for your feedback and for pointing out the slow delivery. Unfortunately Royal Mail were having driver shortages across the Christmas period and many of our orders were severely delayed. We have also taken your comments on board in regards to our packaging. Rest assured all our EVA zipper bags are made from recyclable plastic and are reusable. Please do feel free to send us an email to hello@uncu.london if you have any further questions/comments regarding your order.
Many thanks, UNCU London Team x

Valorada con 5 estrellas sobre 5

Very fast service

Very fast service, item was exactly as described, bought the mulberry silk hair wrap as a christmas present for my daughter to help with her untameable hair, she is impressed with it as it never moved all night. would definitely recommend the silk hair wrap and UNCU

26 de diciembre de 2021
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Respuesta de UNCU London

Dear Julia,

We are so pleased that your daughter loves the silk wrap. Thank you for the great review! Please do feel free to get in touch if you have any further questions regarding any of our products.

Many thanks,
UNCU London Team x

Valorada con 5 estrellas sobre 5

Very happy customer !!

Got item as a present for my girlfriend. Nice item and good quality.
The personal message with gift was a lovely touch.

22 de diciembre de 2021
Logotipo de UNCU London

Respuesta de UNCU London

Dear Neil,

Thats fantastic news! Thank you ever so much for your kind words.

Many thanks,
UNCU London Team x

Valorada con 5 estrellas sobre 5

Silk head bonnet

Great quality but far too small for me so not really comfortable to sleep in but I do have a large head. Customer service is excellent.

17 de diciembre de 2021
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Respuesta de UNCU London

Dear Kathryn,

Many thanks for your review, we have certainly taken your comments on board regarding the size and will be sure to develop a hair wrap that is suitable for different head types.

Many thanks,
UNCU London Team x

Valorada con 5 estrellas sobre 5

Received the most luxurious silk items

Received the most luxurious silk items. 100% Mulberry silk and the packaging was beautifully wrapped. Customer service is a plus aswell! Accidentally ordered the wrong colour and customer service were able to switch it out for me no bother! I Will definitely order in the future agin.

26 de octubre de 2021
Logotipo de UNCU London

Respuesta de UNCU London

Dear Irene,

We are so pleased you are happy with the items received.

If there is anything else we can do for you, please do not hesitate to get in touch.

Many thanks,
UNCU London Team x

Valorada con 1 estrellas sobre 5

Still not received my order

Still not received my order. Or any update on tracking references

4 de octubre de 2021
Logotipo de UNCU London

Respuesta de UNCU London

Dear Sean, We have checked your order and it is still in transit. Unfortunately Royal Mail are experiencing driver shortages and deliveries may take longer than usual. Rest assured we have emailed you and will email you daily to check in whether your shipment has arrived. Please accept our deepest apologies for the shipping delay.

Valorada con 5 estrellas sobre 5

The best pillowcases around by far

The best pillowcases around by far! Plus unlike others they are offering a Real discounts which makes it even more affordable. I’ve bought 6 pillowcases in different colours and even I’ve got Slip, LilySilk, Peony&silk plus Face silk and Loomberry and ZimaSilk this from Uncu London beat them All hands down. I also bought from them hair scrunchie which I Prefer over Slip scrunches. If you are really want a Real Mulberry Silk Highest quality pillowcases then visit UnCu London website and they’ll offer you a discount and you will absolutely LOVE the product and would be back for a second or third pillowcase or mask or hair scrunches. Also have to say that they are extremely Fast in despatching and delivering your order and informing you all the way. Not what I experienced with Face Silk when was have to chase up my order on Instagram otherwise no reply😡 or with Slip when order turned up unannounced. And luckily someone was at home to collect it🙄.
All in all absolutely The Best Mulberry Silk products around by quite affordable price and good discounts! Would definitely coming back for some more for myself or as a present.

29 de agosto de 2021
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Respuesta de UNCU London

Dear Olga, Thank you SO much for this helpful review. We are so pleased you love your pillowcases as much as we do. Thank you again and we cannot wait to have you back in our store soon! Eliis xx

Valorada con 5 estrellas sobre 5

Excellent service, Great product

Excellent service, prompt delivery. The silk scrunchies which I bought are beautiful and luxurious. Looks and feels gorgeous. It's also great for the hair without causing any damage by pulling or tugging, no hairs removed either which I have experienced with other scrunchies. Really pleased with my purchase.

16 de agosto de 2021
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Respuesta de UNCU London

Hey Nazy, thank very much for your lovely words. Hope you are still enjoying the scrunchies :) Eliis x

Valorada con 5 estrellas sobre 5

Straightforward no problems

Order straight forward packaging and delivered spot on communication brilliant.
Highly recommend this site.

28 de julio de 2021
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Respuesta de UNCU London

Thank you so much for your lovely words. We cant wait to have you back shopping with us. Kindest, Eliis x

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