UPDATE: The company eventually answered my emails and gave me detailed instructions on how to return my items. Assuming they refund me, I will be satisfied. 🤞🤞🤞🤞 I’ve been trying to tell them... Ver más
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Consulta las opiniones de los clientes
Underwear arrived as expected and is cotton, but the item; long, shorts type underwear, fits very poorly, no shaping, so goes down at waist and up thighs at the back. Legs are finished with a bulky, t... Ver más
I bought a very nice lightweight Dressing Gown for my husband but it was too large. I packed it up very neatly and returned the same day received. The return via Royal mail was quite easy to complete... Ver más
The sports bra is a perfect fit, exactly as described, and very comfortable. I tried it out by wearing it for two consecutive 18 hour days, the second of which was very energetic including dance perfo... Ver más
Información sobre la empresa
Sobre undercover.co.uk
Escrito por la empresa
Welcome to Undercover, where comfort meets sophistication in the world of sleepwear and underwear. At Undercover, we believe that the foundation of a great day starts with a great night’s sleep, and that begins with what you wear to bed.
Our journey began with a simple mission: to revolutionize the nightwear experience by combining luxurious materials with timeless designs. We understand that sleep is essential, and so is feeling good in what you wear. That’s why we meticulously craft each piece using only the finest fabrics, ensuring that every garment is not just a treat for the senses but also built to last.
Our collection ranges from elegant silky pyjamas to cosy cotton sets, each thoughtfully designed to cater to your individual taste and comfort needs. We take pride in our attention to detail, from the delicate stitching to the perfect fit, so you can unwind in style.
What sets Undercover apart is our commitment to quality and customer satisfaction. Our dedicated team is passionate about delivering not only exceptional products but also an exceptional shopping experience. We strive to ensure that every interaction with us is seamless and satisfying, from browsing our website to receiving your beautifully packaged nightwear.
At Undercover, we’re more than just a brand; we’re a promise of quality, comfort, and elegance. Join our community of satisfied customers who have discovered the difference a good night’s sleep can make. Thank you for choosing Undercover, where every night is an opportunity to indulge in pure comfort.
Sleep well.
Shop NowInformación de contacto
Unit 2, Bromfield Commercial Park, CH7 1HE, Mold, Reino Unido
- 01352 752100
- info@undercover.co.uk
- undercover.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 72% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quick delivery
This company made the ordering process…
This company made the ordering process very easy and delivered in a timely manner
excellent product speedy delivery
Delivered Quickly no Charge.
Delivered quickly. Prices very good.All in all a good experience.

Respuesta de undercover.co.uk
Disappoointed!…
One of the nightdresses requested was unavailable, and the other was of poorer quality than the ones I bought from this company previously.

Respuesta de undercover.co.uk
Comfortable and cosy
Arrived very prompt, in good order. My daughter is extremely pleased, very comfortable and cosy, thank you 😊
Excellent service
Quick delivery
Quick delivery, even by Royal Mail!
All products were well packaged and good quality for the very reasonable prices.
Will have no hesitation in ordering again from this company
Brilliant
Brilliant, exceptional performance would recommend to all my friends, excellent
Free delivery for a change
Never knew about this company until now, but I can reassure you that I was amaze. Everything was over and above, service, delivery, website. Would highly recommend.
Perfect bra
My purchase arrived very quickly and the description was spot on. A very comfortable cotton bra. I will buy another.
Easy to use website and speedy…
Easy to use website and speedy delivery. Will definitely recommend to my friends.
It arrived quickly
It arrived quickly, a really comfortable bra, especially for working in hot weather. I'll see how it washes, and then hopefully I'll buy more. Not too expensive, either.
No problems
Great product and prompt service.
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