Ordered a valentines day and mothers day gift at the same time in December. Was late for valentines day by 2 weeks ans th mothers day gift doesnt show any shipping information and they wont refund. Th... Ver más
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Consulta las opiniones de los clientes
Potentially fraudulent site - avoid!Item received not as described, extremely poor quality work with poor quality knit and eyes, asymmetric appearances, totally unsuitable. Slow to arrive and did not... Ver más
Received my "you are my rock" order after waiting for weeks. When it arrived the engraving was inaccurate. Contacted the company 3 times through their support and refund links. Only received auto repl... Ver más
Great communication, answered my emails promptly. They treated me like they cared about my business. The personalized penguins were exactly as described and my wife loved them. I will definitely be or... Ver más
1,8
Malo
32 opiniones
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Don’t make an order if you need for…
Don’t make an order if you need for Mother’s Day valentines or any other special occasion this year !!!! As I think the penguin I ordered is walking from the Antarctic himself !
Still waiting for an order over 2 weeks , in this day and age you need to deliver quicker
17 de febrero de 2026
Opinión espontánea
Very Poor
The whole experience was unfortunately a negative one. The item took far too long to arrive and the customer service was extremely poor. They have no intention of putting the customer first, which is a real shame. I would not recommend buying anything from their website.
16 de febrero de 2026
Opinión espontánea
Garbage
Garbage. Poor quality and an absolute rip off. Do not buy from them
27 de enero de 2026
Opinión espontánea
Did not arrive for Valentines Day
Ordered an item specifically advertised as a Valentines gift, and it did not arrive on time. “Support” was not helpful. Very disappointing. Do not recommend.
15 de febrero de 2026
Opinión espontánea
Poor service
Poor service.
They advertised a product that if you brought that day, it would be delivered before Valentine’s Day.
Sending out 2 days before when you knew it wouldn’t arrive and have failed to address my complaint properly.
Won’t be using you again
14 de febrero de 2026
Opinión espontánea
Another scam site om Facebook
Another scam site om Facebook.
Avoid like the plague.
14 de febrero de 2026
Opinión espontánea
Ordered a gift stated "guaranteed for…
Ordered a gift stated "guaranteed for Valentines Day"... courier still says not received on 13th Feb. Will be amazed if it ever actually arrives... seems like a scam based on other recent reviews. Will be contacting my bank.
13 de febrero de 2026
Opinión espontánea
DO NOT USE this company or purchase…
DO NOT USE this company or purchase anything. They are a scam and fail to deliver as promised.
30 de enero de 2026
Opinión espontánea
Unique thoughtful are dishonest
Placed an order on 04.02.2026 for a valentines gift. Despite contacting the company several times for clarification that I would receive this item for 14.02.2026 I did not receive a response until I informed them I would raise a dispute with my bank. I was told order had already been dispatched but 3 hours later I received a notification to say processing
Order was only processed on 12.02.2026 so not time to receive the item.
Very poor communication and slow to dispatch order. Would not recommend
4 de febrero de 2026
Opinión espontánea
Poor Customer Service
Similar to other reviews which I have now read, advertising delivery for a certain date, didn’t arrive and package never received by the courier company. Emails are remaining unanswered. Stay clear!!
13 de febrero de 2026
Opinión espontánea
Buyer beware
Buyer beware. Ordered a gift. Told them when I needed it by. It never arrived. The tracking # they sent is a scam, as the package was never given to the shipping co. I've reached out 3 times and they ignore me. Do NOT do business with this so called company.
11 de febrero de 2026
Opinión espontánea
Total scam
Total scam. Take your money but never send the item. Return policy is a joke because they say no returns on custom and everything they sell is custom. Stay away.
26 de enero de 2026
Opinión espontánea
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