United Legal Assistance Opiniones 

237
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our company had many claims handled by United Legal. I can confirm the communication is great, they answer all your questions and chase third parties frequently if needed.

Valorada con 5 estrellas sobre 5

Five star plus. When i contacted United Legal Assistance, I had such a great experience, Jocelyn Pye was so helpful and understanding and after an accident all you want to hear is a positive.... Ver más

Valorada con 5 estrellas sobre 5

The call was promptly answered.Our call was dealt with by Jason who was exceptionally helpful and informative,he explained everything in a " user friendly "manner and gave me time to process what he w... Ver más

Valorada con 5 estrellas sobre 5

smooth seamless experience with this company one phone call to report my accident didn't make another call. Vehicle picked up, kept up to date by email on repair knew exactly when i would get my v... Ver más

Información sobre la empresa

  1. Seguros de defensa jurídica

Escrito por la empresa

We are specialist providers of Legal Expenses Insurance, meaning if you have an accident or if you want to claim, we will provide a hassle free service to reduce the risk of high legal fees if something goes wrong. With over 25 years experience in the insurance industry, we provide the following services to Insurance Brokers in the United Kingdom.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

237 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 100% de las opiniones negativas

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4,9

Todas las opiniones

(237)

51 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

United legal well can't praise them…enough

United legal well can't praise them enough fighting for me against a particularly difficult 3rd party who used every trick in the book to try not to pay took a while due to the lies told by the other party but got there eventually thanks to Mike pilkington a credit to his company and his team patience of a saint

17 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Staff professionalism

Our driver was involved in a non fault accident recently and Luke Thomas Murray is handling our case. He is very friendly, professional which makes the whole process painless during this stressful time. Well done and 5 gold stars to him!

5 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jason's support has been exemplary

Jason's support has been exemplary. He has handled all communication with the Insurance Company and always been more than happy to answer any questions I have. I would highly recommend United Legal Assistance!!

2 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic experience

Jamie was brilliant handling my claim and I would highly recommend United Legal based on our experience. He made what could have been a very stressful situation incredibly smooth. Jamie and his colleagues were always available to answer questions and help with all our needs. Their service was incredibly professional, polite and so speedy. If I ever have another accident I wouldn’t hesitate to use them again.

2 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very poor service ,nil contact…

Very poor service ,nil contact regarding my claim ,after 3 months they advice me that I would be better going through my insurance ,majority of staff just admin workers ,would not recommend.

19 de enero de 2026
Opinión espontánea
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Respuesta de United Legal Assistance

Thank you for raising this and for sharing your feedback. We are sorry that our service did not meet your expectations this time.

Our records show multiple contacts throughout the claim, including 17 telephone calls and 10 emails. Discussions regarding the option of progressing the claim via your own insurer also took place at various stages.

That said, we regret that you did not feel supported and take this feedback seriously.

Valorada con 5 estrellas sobre 5

Highly Recommended Professional Service

I was very pleased with my experience with United Legal who handled the claim extremely efficiently. Jocelyn Pye looked after ourselves and was incredibly helpful throughout the whole process from initial claim to informing of despatch of cheque with regular updates I would Highly recommend!this company and 5+Star Service from Jocelyn .

19 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A positive , friendly, professional and painless interaction

The call was promptly answered.Our call was dealt with by Jason who was exceptionally helpful and informative,he explained everything in a " user friendly "manner and gave me time to process what he was saying and time to search for the answers that he needed. He interacted in a friendly , comfortable but professional way and made the process of submitting our insurance claim painless . Definitely five star service .Thank you Jason .

13 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

United Legal

United Legal were very helpful and answered any question's we had. They kept us up to date with our claim all the way through and made it easy for us. We We were dealing with Jocelyn Pye with our claim and she has been very helpful and keeping us updated.

14 de enero de 2026
Opinión espontánea

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