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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

eSIM was great, worked well and very easy to install before our European holiday. Great for last minute trips too. The eSIM worked perfectly during our travels in Italy, Portugal, France and UK.

Valorada con 5 estrellas sobre 5

Used the new eSIM while travelling in France & the unlimited data was amazing - easy to setup & great to not have to worry about wifi while travelling.

Valorada con 2 estrellas sobre 5

The system does not work well for customers in their 60's. Support is only available during Australian business hours. Hot spots didn't seem to register in London and UK generally. Often wouldn't cal... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great product and absolutely loved how easy to use. The cheapest sim on the market and had network everywhere.

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones
  2. Zona de Wi-Fi

Información proporcionada por diversas fuentes externas

United Networks - Global roaming solutions, Global SIM, Global Wi-Fi, Data Packs, local mobile and local data solutions specialists


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

24 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

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Valorada con 5 estrellas sobre 5

eSIM was great for Europe travel

eSIM was great, worked well and very easy to install before our European holiday. Great for last minute trips too. The eSIM worked perfectly during our travels in Italy, Portugal, France and UK.

24 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Zero response to customer service requests

Service was interupted at the beginning of 2022. I was offered a new sim or a refund of the balance on my account. I chose the sim, which has never been provided and all my subsequent customer support enquiries are totally ignored. I have no sim and no refund. I don't know if the company was taken over, but it cannot be trusted. I have been chasing for years to get my money back and have now given up.

1 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

This service is no longer available.

This service is no longer available. They do not respond to any form of contact - chat, emails or phone calls. They will probably still accept your payments but do not expect any response.

(July 2023)
I managed to contact them a few days ago and they said that they would resume operation next year. The service will change and customers will have an option to stay or get refund.

4 de julio de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

not sure if the problem was my phone or…

not sure if the problem was my phone or your system but it would freeze very often and I would need to turn the phone off and back on to continue, and it wold not allow me to cancel emails

17 de diciembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great way to get cheap data when travelling.

Easy to navigate website. Great dashboard. Easy to see how much data remains on your data pack. Great support when I had problems connecting to data in Cambodia. Zone 1 rates are good value for money.

The only downside is that you can only activate one voucher at a time. This is a pain when moving between Zone 1 and Zone 2 countries frequently. You have to buy a new data pack every time you move. Eg Thailand to Vietnam to Hong Kong.

17 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. Easy to set up. 5 stars!!! Would recommend

17 de diciembre de 2019
Opinión espontánea
Logotipo de United Global SIM

Respuesta de United Global SIM

Thankyou David

Valorada con 2 estrellas sobre 5

The system does not work well for…

The system does not work well for customers in their 60's. Support is only available during Australian business hours. Hot spots didn't seem to register in London and UK generally.
Often wouldn't call numbers from my address book even when the country code was present (but would work normally with my usual service provider).

10 de diciembre de 2019
Opinión espontánea
Logotipo de United Global SIM

Respuesta de United Global SIM

Maurice we are sorry to hear that you had some issues using the SIM. With the WiFi we have updated our app with an improved connection manager.

Valorada con 4 estrellas sobre 5

Love the customer service

Love the customer service. When my sim didn't arrive in time, another one was express posted and made my deadline

10 de diciembre de 2019
Opinión espontánea
Logotipo de United Global SIM

Respuesta de United Global SIM

thankyou for the feedback

Valorada con 5 estrellas sobre 5

5 stars

I've always used a United Global SIM for my travel needs, always works and they have great rates!

9 de diciembre de 2019
Opinión espontánea
Logotipo de United Global SIM

Respuesta de United Global SIM

Thank you, Stephen, for the feedback. Always great to hear from a happy customer. We have some good news we have recently reduced all our data rates online.

Valorada con 5 estrellas sobre 5

Good coverage in SE Asia and good call…

Good coverage in SE Asia and good call rates.Satisfied customer.

9 de diciembre de 2019
Opinión espontánea
Logotipo de United Global SIM

Respuesta de United Global SIM

Thank you for your feedback we are striving to make roaming seamless experience with our new eSIM you can keep it in your phone for your next trip.

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