Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

JUST STAY AWAY !!!!! If you are a Mover or a customer RUN AWAY!!!! Its all based online ONLY. There is nobody to talk to at there OFFICE. They NEVER reply BUT they will take your MONEY all based ONLI... Ver más

Valorada con 1 estrellas sobre 5

My furniture was horribly damaged. They sent someone to "repair" it, and he showed up with a plastic bag full of furniture paint he bought at the store on his way here. He was incompetent and was unab... Ver más

Valorada con 1 estrellas sobre 5

Horrid company which is absolutely worthless at customer services. Our movers were rude and put extra charges on the contract after we signed it, and tried to charge us for it. I called and chatted wi... Ver más

Valorada con 1 estrellas sobre 5

Fraudulent service! I am in the middle of cross country move right now, and Unpakt is completely unresponsive regarding the failed service. I was sold a moving service through Federal Moving, who g... Ver más

Información sobre la empresa

  1. Compañía naviera
  2. Tienda de accesorios para automóviles

Información proporcionada por diversas fuentes externas

Unpakt is changing the way people move. Compare multiple moving companies, get guaranteed prices, and book online day or night!


Información de contacto

1,2

Muy malo

TrustScore: 1 sobre 5

104 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Easy move

Unpakt was fairly simple to use. I honestly was a bit worried about the furniture counts and trying to be as exact as possible to avoid additional charges; but when the movers came, they did not have any issues with the furniture load. The movers were on-time, quick and professional. I will definitely consider Unpakt again in the future.

3 de septiembre de 2015
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not the best choice for my move, but now they won't leave me alone!

I needed movers in April of this year, and put the word out. One of the companies that I inquired with is Unpakt, and I rue that day. The initial interaction was fine; their pricing was a bit high and I went with someone else. But it's SIX MONTHS LATER and I'm still getting emails on the regular. Yes, I've moved already. My lease is halfway over. Go away!

3 de septiembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy Morning Move!

I booked my move through UnPakt and used Velocity moving. They were professional, timely, and got the job done. We had one slight hiccup where my dresser wouldn't fit in the apt, but it was something that was out of their control based on the dimensions of my doorway. Would definitely recommend.

3 de septiembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome move

S&D movers did a fabulous job their workers are outstanding I would highly recommend them!

3 de septiembre de 2015
Opinión espontánea
Valorada con 2 estrellas sobre 5

Unclear on what the service actually probides

I was unaware that I required a parking permit for loading and unloading, meaning that the move had to be cancled. The unpakt team didn't mention that this may be an issue worth investigating, additionally much of the literature on the site says that you don't need to contact your mover before the move because 'it's all settled'.

I'm extremely frustrated with their service, when I called the customer service rep they said "oh yea, well you should have done that, I know it's not on our website. Nothing we can do sorry".

Not a great experience.

3 de septiembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Moving in NYC

The website experience was excellent. Very easy to use and reliable. The price was decent and easy to see what it would cos per item. I would definitely recommend it.

3 de septiembre de 2015
Opinión espontánea
Valorada con 3 estrellas sobre 5

Might use Unpakt again

The process with Unpakt was smooth. However, the movers they sent out were 2:45 minutes late. Broke an antique sewing machine. Then I had problems with them on refunding money I had paid for the items we moved while waiting on the movers to arrive. Hopefully, they will not send that company out for you!

3 de septiembre de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best move experience

Our recent move with Unpakt was the easiest move experience we've ever had. It was so straightforward and transparent to look for movers, see different quotes, update inventory, and book the service. Paying via credit card and not having to worry about extra charges at the last minute was such a relief. Our movers were polite, professional, and very efficient. I'd use both them and Unpakt for our next move and would definitely recommend to a friend.

3 de septiembre de 2015
Opinión espontánea
Valorada con 1 estrellas sobre 5

Thumbs Down Unpakt Does not answer e-mails

Unpakt did not address my concerns when I wrote them about my problem.

Requested in home consultation of 2 moving. Heard from 1 within 1 hour confirming appointment.
I took afternoon off from work to meet with them.
They never showed up or called.
They called 6 days later to come. I told them not to bother.
I would never use this service for a move, you would be lucky if they show up to move you.
I e-mailed unpakt with my complaint and never heard from them.

31 de agosto de 2015
Opinión espontánea
Valorada con 3 estrellas sobre 5

Got the job done

I had a last minute move and I was told to use Unpakd. I contracted with a company who was prompt and communicated well, however for what I paid it seemed the company really cut corners (some of my dishes were packed in old Tilapia packaging boxes). They also strapped a mattress to the outside of the truck for a cross country move. Not super professional- but all my stuff made it from point A to Point B. I just wish I actually got what I paid for. As for Unpaked in particular- their website was klunky and crashed often and making adjustments ended up in duplicating my order and almost got my shipment cancelled last minuite. Luckily I was in contat with the moving company to reassure them the move was still on.

All in all it was fine. Just took a lot more effort than what I expected based on the cost.

31 de agosto de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Made my move a breeze

Not having to deal with calling several moving companies, getting quotes, updating move details etc. Such a great business, highly recommend.

31 de agosto de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great place to start planning a move

Unpakt is a great website to start planning a move. I can go make a more accurate list of what items I have (with drawings for more visual types), compare several companies' prices for that list, and schedule things like having other people pack for me or when it all gets picked up. I can then also decide if something is best left to the professionals for dismantling/packing or it should just be gotten rid of. I do wish it had more companies listed with it to choose from, although that may also be dependent on your particular move - I was doing cross-country.

31 de agosto de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Probably the easiest way to move

I used unpakt mostly because I can't imagine anything more torturous than getting phone quotes from multiple companies. With unpakt you put in exactly what you need to move and it gives you quotes from local moving companies immediately. It's so much faster and easier than the whole phone quote thing it's ridiculous. Prices are about the same too, at least in my area. I would recommend this service to anyone. Moving always sucks, but this makes it suck a tiny bit less.

31 de agosto de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Unpakt

Easy booking and seamless communication with the moving company we chose. A great way of showing all of your moving options rather than having to reach out to each company individually. Excellent web interface too!

28 de agosto de 2015
Opinión espontánea
Valorada con 4 estrellas sobre 5

I'd use them again.

After an initial scheduling issue, they followed up with me promptly to get me set up with another company. The move went smoothly, and I felt the price was fair.

27 de agosto de 2015
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más