I started with UPGUYS in April 2026, (I’m 53yrs old, stopped counting after 30) I did bloodwork showing unusually low levels of testosterone compared to my lifestyle, intense workouts pretty much eve... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The clinic tends to just test for certain things but if you bring up concerns they are happy to add a few things to your labs if you need concerns addressed even if they cannot treat them directly. I... Ver más
La empresa ha respondido
I switched from another provider in May, who i wasn't happy with. UpGuys has provided me with an amazing service so far. Not only am I saving money, I received the order faster and got personalized ad... Ver más
La empresa ha respondido
J’ai hésité au début car je ne parle pas anglais mais aucun souci il parle la langue de Molière et que dire du service et de la rapidité WoW j’aurai du le faire depuis trop longtemps MERCI UPGUYS
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
UPGUYS is Canada’s leading platform for testosterone replacement therapy (TRT) and hormone optimization, trusted by 170,000+ Canadian patients nationwide. Founded in 2019 and headquartered in Burnaby, British Columbia, UPGUYS was ranked #8 on The Globe and Mail’s 2025 list of Canada’s Top Growing Companies with 3,052% revenue growth over three years, and co-founders Mat Rezaei and Ramin Behzadi were both named 2026 EY Entrepreneur Of The Year® Pacific Region finalists. UPGUYS operates two licensed Canadian pharmacies — one in Burnaby, BC (West) and one in Toronto, ON (East) — that ship prescribed medications to patients across Canada, and works with a network of Canadian-licensed practitioners authorized to provide care to patients throughout the country. Rated 4.8/5 on Trustpilot and 5.0/5 on Google Reviews, UPGUYS has become the platform Canadian men trust for TRT and hormone-focused healthcare.
Información de contacto
224-3989 Henning Drive, V5C 6P8, Burnaby, Canadá
- +1 833-400-3868
- hello@upguys.com
- upguys.com
Canada’s TRT & Hormone Platform
4,9
Excelente
262 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The customer service is amazing as well…
The customer service is amazing as well as the communication. They definitely have my best needs in mind, thank you.
27 de mayo de 2026
Respuesta de UPGUYS
Hi K.R.,
Thank you for the kind feedback. We’re very happy to hear you’ve had a positive experience with our customer service and communication. Supporting our patients with responsive, professional care and keeping their needs at the forefront is always our priority.
We truly appreciate your trust in UPGUYS.
UPGUYS Care Team
Top notch
I’m 52. Wasn’t feeling myself the last year or two and a friend suggested to have my Testosterone checked. Had seen the Upguys adds and decided to contact them. Upguys sent me to get my bloodwork done. Turns out my testosterone was low. The doctor at Upguys contacted me and went through the bloodwork and suggested some testosterone to balance everything out and to get it in proper range. Upguys pharmacy called me to discuss the dose and I received my testosterone super fast the next day. Been taking the recommended dose for just over a month and feel great. Every one at Upguys is top notch. It’s a great service. I wish i would have heard about them sooner. I have nothing bad to say about them. They also do bloodwork follow ups every three months. Very happy customer. Thanks guys
27 de mayo de 2026
Respuesta de UPGUYS
Hi Yann,
Thank you for sharing your experience and for trusting UPGUYS with your care. We’re glad to hear the process felt smooth and supportive from your initial bloodwork through to your consultation, pharmacy follow-up, and ongoing treatment experience.
It’s great to know that after starting testosterone replacement therapy you’re already feeling like yourself again. Our team works hard to provide professional, responsive TRT care through a licensed Canadian telehealth platform, and we’re happy the process, communication, and follow-up support have met your expectations.
We truly appreciate your kind words about our doctors, pharmacy team, and ongoing monitoring program. Regular bloodwork follow-ups are an important part of providing safe and effective men’s hormone health support, and we’re grateful to have you as part of the UPGUYS community.
Thank you again for the recommendation and support, Yann.
UPGUYS Care Team
Very quick and professional experience…
Very quick and professional experience i’ve had and continue to have with Upguys, Delivery's arrive in private packaging. Only complaint would be limited availability for trt on the east cost.
27 de mayo de 2026
Respuesta de UPGUYS
Hi Adam,
Thank you for taking the time to share your experience. We’re glad to hear you’ve found the process quick, professional, and discreet, and that your ongoing experience with our team and delivery service has been positive.
We also appreciate your feedback regarding TRT availability on the East Coast. Expanding access to testosterone replacement therapy and men’s health support across Canada is something our team continues to work on, and feedback like yours is extremely valuable as we grow our licensed telehealth platform and pharmacy network.
Thank you again for your support and for trusting UPGUYS with your TRT care.
UPGUYS Care Team
Had a fantastic experience
Had a fantastic experience. From doctor call reviewing blood test to pharmacist explaining everything in detail and super fast shipping. Had prescription in my hands in less than a week after doing blood test. Amazing
27 de mayo de 2026
Respuesta de UPGUYS
Hi Saad,
Thank you for the great feedback. We’re very happy to hear you had a fantastic experience from your bloodwork review with the doctor through to the pharmacy consultation and fast delivery.
Providing clear communication, professional support, and efficient access to care is something our team takes seriously, so it’s great to know the entire process felt smooth and well organized for you. We’re also glad your prescription arrived quickly and that everything was explained thoroughly along the way.
We truly appreciate your trust in UPGUYS and our Canadian men’s health telehealth team.
UPGUYS Care Team
Customer service team is amazing
Customer service team is amazing and will respond quick and answer any questions you have. 10/10 service and products
27 de mayo de 2026
Respuesta de UPGUYS
Hi Brenden,
Thank you for the kind words and for sharing your experience. We’re thrilled to hear our customer service team has been responsive, helpful, and able to answer your questions quickly.
Providing reliable support, quality care, and a smooth experience is always our goal, so your feedback truly means a lot to the entire team. We’re grateful for your trust in UPGUYS and appreciate the 10/10 recommendation.
UPGUYS Care Team
You will not get any better service anywhere else
The service is great. Talk to their doctors and you’ll be happy for years
27 de mayo de 2026
Respuesta de UPGUYS
Hi Oreste,
Thank you for the incredible feedback and recommendation. We’re very grateful for your trust in our team and are happy to hear you’ve had such a positive experience with our doctors and overall service.
Providing professional, reliable men’s health care through a trusted Canadian telehealth platform is what we strive for every day, and it means a lot to know our support has made a lasting impression.
We truly appreciate you being part of the UPGUYS community and look forward to continuing to support your care for years to come.
UPGUYS Care Team
Respuesta de UPGUYS
Hi Barry,
Thank you for the positive feedback and for taking the time to share your experience. We’re glad to hear you had a good experience with our service and support. Providing accessible, professional Canadian men’s health and telehealth care is always our goal, and we appreciate your trust in our team.
UPGUYS Care Team
The whole process is simple
The whole process is simple. You get connected with people who will listen to you. They are always willing to explain everything to you. They will make adjustments to your needs as they change. Felt comfortable and secure with upguys
27 de mayo de 2026
Respuesta de UPGUYS
Hi Mark,
Thank you for sharing your experience. We’re very glad to hear the process felt simple, supportive, and comfortable for you. Our team works hard to provide a professional Canadian telehealth experience where patients feel heard, informed, and supported as their needs evolve. We appreciate your trust in UPGUYS and are happy to know you felt secure throughout your care experience.
UPGUYS Care Team
Promptness and correspondence was…
Promptness and correspondence was unbelievable and the training video from the pharmacist was awsome!!thx so much Don
27 de mayo de 2026
Respuesta de UPGUYS
Hi Donald,
Thank you for the great feedback. We’re glad to hear you had such a positive experience with our prompt communication and pharmacist support. It’s great to know the training video was helpful and made the process easier and more comfortable for you. We truly appreciate your trust in our Canadian telehealth care team.
UPGUYS Care Team
Respuesta de UPGUYS
Hi Luke,
Thank you for the great feedback. We’re happy to hear you’ve had a positive experience with both our pricing and the support from Dr. Bram. Providing accessible, professional Canadian men’s health and telehealth care is very important to our team, and we truly appreciate your trust in UPGUYS.
UPGUYS Care Team
So far my experience has been excellent…
So far my experience has been excellent. Everyone I’ve spoken to is very good at explaining everything that needs to be done and are good at inquiring how I’m doing, etc..
27 de mayo de 2026
Respuesta de UPGUYS
Hi Trevor,
Thank you for sharing your experience. We’re very glad to hear your experience has been excellent so far and that our team has been supportive, communicative, and thorough throughout the process. Providing attentive Canadian telehealth care and making sure patients feel informed and supported every step of the way is always our goal. We truly appreciate your trust in UPGUYS.
UPGUYS Care Team
Respuesta de UPGUYS
Hi Adam,
Thank you for your review. We’re glad to hear you found the experience great, easy, and hassle-free. Making men’s health care simple and convenient through Canadian telehealth services is always our goal.
UPGUYS Care Team
Wonderful TRT product and excellent…
Wonderful TRT product and excellent customer service.
27 de mayo de 2026
Respuesta de UPGUYS
Hi Joe,
Thank you for the great feedback. We’re thrilled to hear you’ve had a positive experience with your TRT treatment and with our customer service team. Providing reliable support and accessible Canadian men’s health care is something we take great pride in.
UPGUYS Care Team
Expérience and explanation about the…
Expérience and explanation about the process was great. They keep checking to make sure you stay satisfied
27 de mayo de 2026
Respuesta de UPGUYS
Hi Alain,
Thank you for sharing your experience. We’re glad to hear the explanations and overall process were helpful and clear for you. Ongoing support and regular follow-up are an important part of the care experience, and we’re happy to know you’ve felt well looked after by our team.
UPGUYS Care Team
Great Experience Overall
Going to UpGuys has been a great experience. The doctors I spoke with took the time to listen and give advise. Call scheduling was flexible and text updates on the whole process was appreciated. The call from the pharmacist was just as informative as the doctors, and the prescription was delivered to my door next day. Cost of prescription is comparable to any other place. If you’re looking for testosterone replacement or ED medication I highly recommend UpGuys!
13 de abril de 2026
Respuesta de UPGUYS
Hi Christopher,
Thank you for sharing your experience and for the recommendation. We’re glad to hear that our doctors and pharmacy team took the time to provide informative, supportive care throughout the process. It’s great to know the flexible scheduling, text updates, and fast prescription delivery helped make your telehealth experience smooth and convenient.
We appreciate your trust in UPGUYS for testosterone replacement therapy and men’s health support across Canada.
UPGUYS Care Team
Upguys is a plus in my sexual life
Upguys is a plus in my sexual life. And I appreciate how discreet is the delivery.
I wish though my prescription was a bit cheaper because I don't have med coverage. However, the results are great; it's worth the expense.
17 de mayo de 2026
Respuesta de UPGUYS
Hi Lucas,
Thank you for sharing your experience. We’re glad to hear that UPGUYS has been a positive part of your sexual health journey and that you’ve appreciated the discreet delivery experience from our Canadian telehealth and licensed pharmacy team.
We also understand that affordability can be challenging without medication coverage, and we truly appreciate your honest feedback. It means a lot to know that you’ve found the results worthwhile and that our care team has been able to support you along the way.
Thank you again for your trust and support.
UPGUYS Care Team
They always get it right for me.
13 de mayo de 2026
Respuesta de UPGUYS
Hi Robert,
Thank you for the great feedback. We’re very happy to hear that your experience with UPGUYS has been consistently reliable. Providing dependable service and supportive care is something our team works hard to deliver every day.
We truly appreciate your trust and support.
UPGUYS Care Team
All I can safely say is it’s life…
All I can safely say is it’s life changing for the better. Every experience I’ve had either on the phone or email was top notch. Recommend if it’s something for you
22 de mayo de 2026
Respuesta de UPGUYS
Hi Chris,
Thank you for sharing your experience. We’re very glad to hear that your journey with UPGUYS has been such a positive one and that every interaction with our team, whether by phone or email, has met your expectations.
Providing supportive, professional care through a trusted Canadian telehealth experience is very important to us, and your recommendation truly means a lot.
Thank you again for your support.
UPGUYS Care Team
Quick deliveries and great service
17 de mayo de 2026
Respuesta de UPGUYS
Hi Brian,
Thank you for your review. We’re glad to hear you’ve had quick deliveries and great service with UPGUYS. We appreciate your trust in our Canadian men’s health platform.
UPGUYS Care Team
Highly recommend UPGuys!!!
I have only been doing TRT for 4 weeks now and iv been feeling AMAZING!I have and would recommend UPGuys to anyone everything has been a smooth ride Thanks UpGuys
13 de mayo de 2026
Respuesta de UPGUYS
Hi William,
Thank you for the great review and recommendation. We’re so glad to hear your TRT journey has been a smooth experience so far and that you’ve been feeling amazing after your first few weeks of testosterone replacement therapy. Our team works hard to provide a supportive and seamless telehealth experience, and your feedback means a lot to us.
We appreciate you trusting UPGUYS with your men’s health care.
UPGUYS Care Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.